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Arizona Republic

Periodicals & Publishing
  • 1 ISSUES RESOLVED
  • 71 TOTAL REVIEWS
  • $7.1K CLAIMED LOSSES
  • $417 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
  • Getting the run-around every time i wrote or called 3
  • Repeating everything several times 2
  • Spending countless minutes on the phone and writing emails 2
  • Mostly good service 1
  • Service is very good 1

Customers don't like

  • Charging my visa after i cancelled1
  • Constantly increasing subscription fees1
  • Delivery people1
  • Political views of this paper1
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Authorhouse

Periodicals & Publishing
  • 1 ISSUES RESOLVED
  • 275 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $5.3K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
  • Very unsatisfied 3
  • Absolutely horrible the whole process was a nightmare 2
  • Customer services 2
  • Or 1
  • Were very nice to me before i sent the manuscript in 1

Customers don't like

  • Fact that they were evasive6
  • Fact that they misled me5
  • Failure to honor contract3
  • Piliged my bank account3
  • Misled me2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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