PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Toro and Ariens as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Toro
Ariens

Toro and Ariens Overview

Total reviews 94 214
Company responses 0 0
Issues resolved 1 0

Toro and Ariens Consumer Ratings

Rank
181 out of 944 in Equipment category
156 out of 944 in Equipment category
Product or Service Quality
125 in category
No votes
Value for money
131 in category
No votes
Customer service
104 in category
No votes
Price Affordability
151 in category
No votes

Toro and Ariens Rating Details

Product or Service Quality
1.5 (35 reviews)
No votes
Reviewer's quote

...I bought your product from Home Depot who referred me to your customer service line. Is this is an example of toros customer service then I have bought my LAST toro product..

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Currently my lion xd is only two months old, upon arrival it had a bad tire, contacted Arians and was directed to a local service center. Unfortunately I was informed they did not do warranty work on a new tire. Contacted Ariens once again and they could not understand why, after it was all said...

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Value for money
1.5 (33 reviews)
No votes
Reviewer's quote

...All you had to do was tell me the truth up front and let be decide but no you elected to hide the truth and come up with a excuse to not refund my money..

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...Do not waste your money on tbis product..

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Customer service
1.4 (32 reviews)
No votes
Reviewer's quote

Mower does not work and customer service is not helpful..

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Called customer service and I had expected them to help troubleshoot the snow blower but they didn’t help and told me to call the dealer. I don’t want to rent a truck and take my 250lb Snow blower to a dealer. I’m pretty sure it’s a fuel shutoff valve or a fuel line which would be pretty easy for...

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Price Affordability
2.3 (31 reviews)
No votes
Reviewer's quote

Purchased Toro 75740 mower from Toro site. Toro-Exmark credit card said 36 months no interest. Mower was geared way too fast for my lot. When I tried to return it to the delivering dealer (who was great) they said since I used it (1 mow, 1 1/2 hrs run time) and bought it online Toro would make them...

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...Repair parts have now cost >50% purchase price. My LawnXXX lasted 23 years..

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Toro and Ariens Pros and Cons

Pros
  • Products overall
  • Previous lawn mower
  • Mowes good when running
  • Price
  • Snow blower
  • I would like to talk to someone
Cons
  • Customer service
  • Read my complaint
  • Not my problem attitude
  • Customer service
  • Reliability
  • Product reliability

Toro and Ariens Most Positive Reviews

Top rated reviews
5

Please send me an air filter,i bought the floor model because it was the last one... The number on receipt is...

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5

Purchased a new Ikon XD-60 ( Model #915273) from Lowe’s in Clarksville Tn. on 5/4/2020. The manual that was included...

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3.6

I have owned the mower since new in 2008, in that time I have replaced the transmission assembly three times. The...

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5

I called and spoke to a woman in warranty or customer service whichever location she worked at about my lawn mower...

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Toro and Ariens Most Critical Reviews

Lowest rated reviews
1

I was using my TORO 51592 blower when it started to catch on fire and possibly electrocute me. I called the company and...

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1

My clutch blew apart and transmission failed after only 500 hours of service. This was a $5,000 lawn mower that was...

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1

The 2nd year(2014), Toro did not start. I took it to Toro authorized repairman. engine was bad. They would not cover war...

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1

Bought new 30"snow blower 16 hp ... Started using it same day, first pass through seventh was great. Started clearing...

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Toro and Ariens Latest Reviews

Recent published reviews
2.6

Purchased Toro 75740 mower from Toro site. Toro-Exmark credit card said 36 months no interest. Mower was geared way too...

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2

Currently my lion xd is only two months old, upon arrival it had a bad tire, contacted Arians and was directed to a...

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No votes

Hi,
Two days ago I bought a toro model number 138-**** serial #1388-76*-***-6003-1**** Power clear 721 snowblower. We did...

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3.3

Customer service STINKS. Can never talk to anyone, just a web site that lets you tell them what's wrong. That's it!...

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Toro and Ariens Products and Services

Most reviewed product and services
  • Toro Lawn Mower (24 reviews)
  • Toro Leaf Blower (5 reviews)
  • Toro String Trimmer (4 reviews)
  • Ariens Lawn Mower (36 reviews)
  • Ariens Lawn Tractor (24 reviews)
  • Ariens Snow Blower (17 reviews)