PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ariens and Toro as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ariens
Toro

Ariens and Toro Overview

Total reviews 217 96
Company responses 0 0
Issues resolved 0 1

Ariens and Toro Consumer Ratings

Rank
159 out of 960 in Equipment category
181 out of 960 in Equipment category
Product or Service Quality
112 in category
135 in category
Value for money
110 in category
140 in category
Customer service
126 in category
115 in category
Price Affordability
161 in category
160 in category

Ariens and Toro Rating Details

Product or Service Quality
1.6 (62 reviews)
1.5 (35 reviews)
Reviewer's quote

Currently my lion xd is only two months old, upon arrival it had a bad tire, contacted Arians and was directed to a local service center. Unfortunately I was informed they did not do warranty work on a new tire. Contacted Ariens once again and they could not understand why, after it was all said...

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...I bought your product from Home Depot who referred me to your customer service line. Is this is an example of toros customer service then I have bought my LAST toro product..

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Value for money
1.9 (50 reviews)
1.5 (33 reviews)
Reviewer's quote

...Do not waste your money on tbis product..

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...All you had to do was tell me the truth up front and let be decide but no you elected to hide the truth and come up with a excuse to not refund my money..

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Customer service
1.4 (48 reviews)
1.4 (32 reviews)
Reviewer's quote

Called customer service and I had expected them to help troubleshoot the snow blower but they didn’t help and told me to call the dealer. I don’t want to rent a truck and take my 250lb Snow blower to a dealer. I’m pretty sure it’s a fuel shutoff valve or a fuel line which would be pretty easy for...

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Mower does not work and customer service is not helpful..

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Price Affordability
2.3 (47 reviews)
2.3 (31 reviews)
Reviewer's quote

...Repair parts have now cost >50% purchase price. My LawnXXX lasted 23 years..

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Purchased Toro 75740 mower from Toro site. Toro-Exmark credit card said 36 months no interest. Mower was geared way too fast for my lot. When I tried to return it to the delivering dealer (who was great) they said since I used it (1 mow, 1 1/2 hrs run time) and bought it online Toro would make them...

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Ariens and Toro Pros and Cons

Pros
  • Price
  • Snow blower
  • I would like to talk to someone
  • Products overall
  • Previous lawn mower
  • Mowes good when running
Cons
  • Customer service
  • Reliability
  • Product reliability
  • Customer service
  • Read my complaint
  • Not my problem attitude

Ariens and Toro Most Positive Reviews

Top rated reviews
5

Purchased a new Ikon XD-60 ( Model #915273) from Lowe’s in Clarksville Tn. on 5/4/2020. The manual that was included...

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5

Please send me an air filter,i bought the floor model because it was the last one... The number on receipt is...

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5

I called and spoke to a woman in warranty or customer service whichever location she worked at about my lawn mower...

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3.6

I have owned the mower since new in 2008, in that time I have replaced the transmission assembly three times. The...

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Ariens and Toro Most Critical Reviews

Lowest rated reviews
1

My clutch blew apart and transmission failed after only 500 hours of service. This was a $5,000 lawn mower that was...

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1

I was using my TORO 51592 blower when it started to catch on fire and possibly electrocute me. I called the company and...

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1

Bought new 30"snow blower 16 hp ... Started using it same day, first pass through seventh was great. Started clearing...

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1

The 2nd year(2014), Toro did not start. I took it to Toro authorized repairman. engine was bad. They would not cover war...

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Ariens and Toro Latest Reviews

Recent published reviews
No votes

The inter-lock cam which locks both gear selector and auger selector together had a roller pin failure while using for f...

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No votes

Yes thank you we brought it to be repaired. Thank you, it is all good under warranty to be repaired. Have a good day,...

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No votes

I need an email address to proceed.

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No votes

NEED PART AND RECEIVING RUN AROUND FOR PART

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Ariens and Toro Products and Services

Most reviewed product and services
  • Ariens Lawn Mower (37 reviews)
  • Ariens Lawn Tractor (24 reviews)
  • Ariens Snow Blower (17 reviews)
  • Toro Lawn Mower (24 reviews)
  • Toro Leaf Blower (5 reviews)
  • Toro String Trimmer (4 reviews)