PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Argus Car Hire and Hertz as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Argus Car Hire
Hertz

Argus Car Hire and Hertz Overview

Total reviews
3
806
Company responses
0
1
Issues resolved
0
5

Hertz was first mentioned on PissedConsumer on Nov 19, 2007 and since then this brand received 806 reviews. It is 803 reviews more than Argus Car Hire received since Oct 7, 2017.

Argus Car Hire and Hertz Consumer Ratings

Rank
174 out of 726 in Rentals category
93 out of 726 in Rentals category
Product or Service Quality
135 in category
68 in category
Customer service
138 in category
72 in category
Website
140 in category
74 in category

According to consumer ratings and reviews, Hertz ranks 81 points higher in the Rentals category than Argus Car Hire. People gave Argus Car Hire 1 stars for Product or Service Quality criterion in Rentals category and it is 29 points higher than the worst rated brand in this category. At the same time, Hertz was rated 1.4 stars for Product or Service Quality criterion in this category and it is 96 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Hertz has a higher rating than Argus Car Hire. Regarding Website criterion, consumers gave Argus Car Hire 1 stars and it is 85% worse than other in category. Hertz however was rated 1.8 stars and it is 55% greater than other in category.

Argus Car Hire and Hertz Rating Details

Product or Service Quality
1 (3 reviews)
1.4 (250 reviews)
Reviewer's quote

When I protested they told me to contact Car Trawler I chatted with their Customer Service online who just told me that if Easirent said I had no coverage than I did not, despite the evidence. I wrote an email to their Customer Service & posted a message on the Facebook page, but have had not...

Quayshawn

...This is disgraceful service from a money hungry corporation who do not care for the well-being of their customers..

Sebastian K
Customer service
1 (3 reviews)
1.1 (296 reviews)
Reviewer's quote

...Argus Customer CARE (!!) service is great in hushing customers but not in solving the problems. In March, I rented a car from Hertz via Argus. To prevent hassle, I also took an insurance through Argus at Axa that Argus offers, this is an insurance that covers the deductible...

Theodora v

...Their customer service is in on the con. The contract they create after you dispute the claim shows a large “X” in the acceptance box right above your signature..

Jeff S
Website
1 (2 reviews)
1.8 (232 reviews)
Reviewer's quote

Argus Car hire and Hertz they both ripped me off for 3,102$. Be careful dealing with these too companies. I contacted them multiple times to credit me back with 3,102$, no success. Argus car hire promised to solve this issue, although I sent them all payment receipts, no success. Hertz car rental...

PissedConsumer1111738

...I pay a fix fee via website to rent a car. When I collect the car, hertz told me that the sum I paid is not the full amount, I need to pay license fee for £11. 7...

Angel l

Argus Car Hire and Hertz Pros and Cons

Pros
  • Very disappointing
  • Customer service well trained to reply customers
  • Cleanliness of vehicle
  • Pathetic
  • Location
Cons
  • Incorrect information on insurance policy
  • Yes
  • Over simplified and incomplete information with booking docs
  • Customer service
  • Lack of customer service now horrific billing practices
  • Overcharging customer

Argus Car Hire and Hertz Most Positive Reviews

Top rated reviews
No votes
5

I took my family including my 6 yr old granddaughter who is in remishion of brain cancet to florida for thanksgiving..i...

Argus Car Hire and Hertz Most Critical Reviews

Lowest rated reviews
1

Argus Car Hire sends nice replies repeatedly but no real help is offered. Argus Customer CARE (!!) service is great in h...

1

Prepaid for rental car weeks in advance of my planned trip. I noticed they had no problem taking my money, but when I...

Argus Car Hire and Hertz Latest Reviews

Recent published reviews
1

I rented a car with Arguscarhire.com for pickup on 02 Aug 2018 from Manchester Airport under Booking Number GB379469710....

Read all 3 reviews
1

On December 21st 2019, HERTZ UK took it upon themselves to alter my booking onto my Gold card unbeknown to me. My...

Read all 806 reviews

Argus Car Hire and Hertz Products and Services

Most reviewed product and services
  • Argus Car Hire Car Rental (2 reviews)
  • Hertz Car Rental (468 reviews)
  • Hertz Customer Care (44 reviews)
  • Hertz Car Rental Booking (29 reviews)