PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Argus Car Hire and Enterprise Rent A Car as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Argus Car Hire
Enterprise Rent A Car

Argus Car Hire and Enterprise Rent A Car Overview

Total reviews
3
1906
Company responses
0
0
Issues resolved
0
23

Enterprise Rent A Car was first mentioned on PissedConsumer on Dec 23, 2007 and since then this brand received 1906 reviews. It is 1903 reviews more than Argus Car Hire received since Oct 7, 2017.

Argus Car Hire and Enterprise Rent A Car Consumer Ratings

Rank
174 out of 725 in Rentals category
56 out of 725 in Rentals category
Customer service
138 in category
47 in category
Product or Service Quality
135 in category
44 in category
Discounts and Special Offers
117 in category
34 in category

According to consumer ratings and reviews, Enterprise Rent A Car ranks 118 points higher in the Rentals category than Argus Car Hire. People gave Argus Car Hire 1 stars for Customer service criterion in Rentals category and it is 55 points higher than the worst rated brand in this category. At the same time, Enterprise Rent A Car was rated 1.4 stars for Customer service criterion in this category and it is 146 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Enterprise Rent A Car has a higher rating than Argus Car Hire. Regarding Discounts and Special Offers criterion, consumers gave Argus Car Hire 1 stars and it is 60% worse than other in category. Enterprise Rent A Car however was rated 1.8 stars and it is 82% greater than other in category.

Argus Car Hire and Enterprise Rent A Car Rating Details

Customer service
1 (3 reviews)
1.4 (632 reviews)
Reviewer's quote

When I protested they told me to contact Car Trawler I chatted with their Customer Service online who just told me that if Easirent said I had no coverage than I did not, despite the evidence. I wrote an email to their Customer Service & posted a message on the Facebook page, but have had not...

Quayshawn

...All in all, the two-day rental cost me almost double what it should have simply because Enterprise had such poor customer service. I will be very reluctant to use them again and will share my experience with all of my friends and colleagues..

Leslie H
Product or Service Quality
1 (3 reviews)
1.7 (475 reviews)
Reviewer's quote

...Argus Customer CARE (!!) service is great in hushing customers but not in solving the problems. In March, I rented a car from Hertz via Argus. To prevent hassle, I also took an insurance through Argus at Axa that Argus offers, this is an insurance that covers the deductible...

Theodora v

... had the pleasure of navigating through Enterprise’s “damaged vehicle process” almost seamlessly thanks to three very helpful, patient and understanding service managers:,Julian Clarke, Kevin Freeman and Duane Pikes. These three men were professional, courteous and swift in handling my needs. I truly appreciate that even near closing time, they ALL went above and beyond to insure I was well taken care of...

PissedConsumer1729835
Discounts and Special Offers
1 (2 reviews)
1.8 (487 reviews)
Reviewer's quote

Argus Car hire and Hertz they both ripped me off for 3,102$. Be careful dealing with these too companies. I contacted them multiple times to credit me back with 3,102$, no success. Argus car hire promised to solve this issue, although I sent them all payment receipts, no success. Hertz car rental...

PissedConsumer1111738

...did not!!! This was the 2nd bad experience with this location they are terrible!!! Horrible customer service!!!!! I needed this rental to take one of my 2 special children to Texas children's hospital in Katy for treatment and now i will have to cancel my appt. As well as my hotel reservations!!!! I am so livid at the way i was treated i will never...

Kimberley

Argus Car Hire and Enterprise Rent A Car Pros and Cons

Pros
  • Very disappointing
  • Customer service well trained to reply customers
  • Location
  • Price
  • Friendly agents
Cons
  • Incorrect information on insurance policy
  • Yes
  • Over simplified and incomplete information with booking docs
  • Customer service
  • Service
  • Not helpful staff

Argus Car Hire and Enterprise Rent A Car Most Positive Reviews

Top rated reviews
No votes
5

I recently rented a car from Enterprise in Amsterdam. When my husband returned the car, the agent spent 30 minutes...

Argus Car Hire and Enterprise Rent A Car Most Critical Reviews

Lowest rated reviews
1

Argus Car Hire sends nice replies repeatedly but no real help is offered. Argus Customer CARE (!!) service is great in h...

1

I just finished reading the review from Rhonda and I thought I had written it. I too have been a loyal Enterprise custom...

Argus Car Hire and Enterprise Rent A Car Latest Reviews

Recent published reviews
1

I rented a car with Arguscarhire.com for pickup on 02 Aug 2018 from Manchester Airport under Booking Number GB379469710....

Read all 3 reviews
1.5

The Dallas love field location has handled my lost headphones (wireless olive green Dr. Dre Beats in black charging...

Read all 1906 reviews

Argus Car Hire and Enterprise Rent A Car Products and Services

Most reviewed product and services
  • Argus Car Hire Car Rental (2 reviews)
  • Enterprise Rent A Car Car Rental (1044 reviews)
  • Enterprise Rent A Car Customer Care (147 reviews)
  • Enterprise Rent A Car Car Rental Booking (80 reviews)