PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ardent Pest Control and Truly Nolen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ardent Pest Control
Truly Nolen

Ardent Pest Control and Truly Nolen Overview

Total reviews
43
125
Company responses
0
0
Issues resolved
1
1

Ardent Pest Control and Truly Nolen Consumer Ratings

Rank
10 out of 112 in Pest Control and Services category
9 out of 112 in Pest Control and Services category
Advertised vs Delivered
5 in category
6 in category
Customer service
7 in category
9 in category
Price Affordability
8 in category
7 in category
Value for money
8 in category
6 in category

Ardent Pest Control and Truly Nolen Rating Details

Advertised vs Delivered
1.8 (23 reviews)
1.7 (36 reviews)
Reviewer's quote

Ardent is not a reputable company, charging for services not rendered and forcing clients to pay by means of collection fees and threats of turning clients over to collection agencies. The Billing department refuses to provide their names or employee code, or even managers. If you want to talk with...

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Above and beyond expectations! Justen helped me relocate two baby raccoons while on a service call about something else. Great guy! Deserves raise!! Was a feel good moment in these trying times!

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Customer service
1.7 (23 reviews)
1.6 (53 reviews)
Reviewer's quote

Ardent failed to show up and customer service called at 4:59pm to say that the technique was unable to run his route that day. She offered to reschedule the service for the following Saturday and I told her they were way beyond the timeline the contract states and they are either late or no show. I...

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...In a time where customer service is so-so, I received better than excellent service. I appreciate this company!..

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Price Affordability
1.9 (22 reviews)
2 (46 reviews)
Reviewer's quote

...if this is how Customers are treated, but let me warn everyone now,, Even though the service may suck with ardent, they will still make you pay the full price. So they can drop or unfullfill their part or the contract, but the home owner will pay the full price for...

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...I only chose them because of their reasonable price and now I know why they are so affordable! ..

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Value for money
1.7 (22 reviews)
2 (36 reviews)
Reviewer's quote

...I explained that i was not going to pay them anymore money for services not adequately provided to me. The response i received was the threat of legal action..

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That is a lot of money right before Christmas, but we really wanted to lower our payments and go forward with the loan. The gentleman showed up with the truck and asked where the termites were located. I showed him the "inspection", he looked around the house, went up in the attic and said; You do...

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Ardent Pest Control and Truly Nolen Pros and Cons

Pros
  • Excellent service
  • Rodrigo was excellent in helping today
  • Had 1 good technician 1 time who knew what he was doing
  • Service until this episode
  • Pointless
  • Promise thorough work
Cons
  • Sales rep pushy
  • Customer service not polite
  • Fraudulent rep & illegal business practice
  • Customer service
  • Service
  • No callback

Ardent Pest Control and Truly Nolen Most Positive Reviews

Top rated reviews
5

Theses people come to your house and dont take no for a answer. Jason was the sales rep for me. I tell them to I'll pay...

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5

I asked them to come out an extra time in between the scheduled visits because I was expecting and didn't want to have...

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5

I originally posted negatively. I now have had ardent a few years and they have always been on top of things. I hardly...

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5

I posted a false review about David McKnight. I made it all up in drunken jealous rant He is a very good person and is...

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Ardent Pest Control and Truly Nolen Most Critical Reviews

Lowest rated reviews
1

This is not a company you want to do business with. You will find they do not do the services when expected or...

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1

I set up pest control service from Truly Nolan. Several months later I felt that their 'service' produced poor results....

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1

The problem has been repeated here and on Facebook. There are also two reviews on BBB. The sales team form Ardent are...

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1

My roommate and I are both college students and this company took advantage that we were both two females needing pest...

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Ardent Pest Control and Truly Nolen Latest Reviews

Recent published reviews
1.8

Ardent is not a reputable company, charging for services not rendered and forcing clients to pay by means of collection...

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5

We had a large, very active bee hive in a large urn by our front door in Lake Havasu City, AZ. We wanted a bee keeper...

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4.5

Mr. Robert Jones did an amazing job for my scheduled service today. He called ahead of time saying that his coming to my...

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5

Above and beyond expectations! Justen helped me relocate two baby raccoons while on a service call about something...

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Ardent Pest Control and Truly Nolen Products and Services

Most reviewed product and services
  • Ardent Pest Control Pest Control (22 reviews)
  • Ardent Pest Control Customer Care (5 reviews)
  • Ardent Pest Control Pest Control Technician (2 reviews)
  • Truly Nolen Pest Control (42 reviews)
  • Truly Nolen Customer Care (16 reviews)
  • Truly Nolen Rodent Pest Control (8 reviews)