PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ardent Pest Control and Terminix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ardent Pest Control
Terminix

Ardent Pest Control and Terminix Overview

Total reviews
43
1012
Company responses
0
0
Issues resolved
1
2

Ardent Pest Control and Terminix Consumer Ratings

Rank
10 out of 112 in Pest Control and Services category
16 out of 112 in Pest Control and Services category
Customer service
7 in category
No votes
Advertised vs Delivered
5 in category
No votes
Value for money
8 in category
No votes
Price Affordability
8 in category
No votes

Ardent Pest Control and Terminix Rating Details

Customer service
1.7 (23 reviews)
No votes
Reviewer's quote

Ardent failed to show up and customer service called at 4:59pm to say that the technique was unable to run his route that day. She offered to reschedule the service for the following Saturday and I told her they were way beyond the timeline the contract states and they are either late or no show. I...

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The main customer service number that repeats money back guarantee while you are on hold for 30 minutes were SO rude and unhelpful saying that they dont give money back but send the (unqualified) Technicians back out again and again. Customer service manager Sarah was so insulting, threatening and...

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Advertised vs Delivered
1.8 (23 reviews)
No votes
Reviewer's quote

Ardent is not a reputable company, charging for services not rendered and forcing clients to pay by means of collection fees and threats of turning clients over to collection agencies. The Billing department refuses to provide their names or employee code, or even managers. If you want to talk with...

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...I am willing to pay for services that I received and do not want to continue paying for services that are not delivered by competent technicians. Terminix is a horrible company to do business with. Stay away..

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Value for money
1.7 (22 reviews)
No votes
Reviewer's quote

...I explained that i was not going to pay them anymore money for services not adequately provided to me. The response i received was the threat of legal action..

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...I have been a customer over 15 years and spend quite a bit of money monthly with Terminex. I would really appreciate a manager, supervisor, corporate big wig, somebody who can help me, contacting me. My phone number is 918-810-0572...

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Price Affordability
1.9 (22 reviews)
No votes
Reviewer's quote

...if this is how Customers are treated, but let me warn everyone now,, Even though the service may suck with ardent, they will still make you pay the full price. So they can drop or unfullfill their part or the contract, but the home owner will pay the full price for...

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...I was angry because I have a special needs son and it is very difficult to plan around that as well as being held up by a business who just threw out a price without seeing the situation and couldn't be bothered because of the heat. The company is a fraud..

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Ardent Pest Control and Terminix Pros and Cons

Pros
  • Excellent service
  • Rodrigo was excellent in helping today
  • Had 1 good technician 1 time who knew what he was doing
  • Technicians
  • Technicians that did their job and had product available
  • Tech who service home
Cons
  • Sales rep pushy
  • Customer service not polite
  • Fraudulent rep & illegal business practice
  • Customer service
  • Service
  • Untruthful promises

Ardent Pest Control and Terminix Most Positive Reviews

Top rated reviews
5

Theses people come to your house and dont take no for a answer. Jason was the sales rep for me. I tell them to I'll pay...

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5

I called Terminix, the person who answered the phone put me on hold for one & half hours. I asked to talk to a...

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5

I originally posted negatively. I now have had ardent a few years and they have always been on top of things. I hardly...

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5

$1500 for a bed bug job. At first I was very upset at the price. You got it done. Thank you.

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Ardent Pest Control and Terminix Most Critical Reviews

Lowest rated reviews
1

This is not a company you want to do business with. You will find they do not do the services when expected or...

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1

Terrible customer service

my wife and i recently helped another couple move and somehow brought home bed-bugs.we did so...

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1

The problem has been repeated here and on Facebook. There are also two reviews on BBB. The sales team form Ardent are...

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1

I had a yellow jacket infestation so I called Terminix for a one-time treatment. I guess now they just send an inspecto...

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Ardent Pest Control and Terminix Latest Reviews

Recent published reviews
1.8

Ardent is not a reputable company, charging for services not rendered and forcing clients to pay by means of collection...

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No votes

We paid for treatment tech. sat in driveway and did not treat home at all

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4.5

Mr. Robert Jones did an amazing job for my scheduled service today. He called ahead of time saying that his coming to my...

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1

Employee tried to use my credit card at Stub Hub. I had to cancel my credit card.

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Ardent Pest Control and Terminix Products and Services

Most reviewed product and services
  • Ardent Pest Control Pest Control (22 reviews)
  • Ardent Pest Control Customer Care (5 reviews)
  • Ardent Pest Control Pest Control Technician (2 reviews)
  • Terminix Pest Control (218 reviews)
  • Terminix Customer Care (174 reviews)
  • Terminix Manager (51 reviews)