PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hometeam Pest Defense and Ardent Pest Control as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hometeam Pest Defense
Ardent Pest Control

Hometeam Pest Defense and Ardent Pest Control Overview

Total reviews
29
43
Company responses
0
0
Issues resolved
1
1

Hometeam Pest Defense and Ardent Pest Control Consumer Ratings

Rank
16 out of 112 in Pest Control and Services category
10 out of 112 in Pest Control and Services category
Customer service
16 in category
8 in category
Value for money
12 in category
7 in category
Price Affordability
11 in category
8 in category
Advertised vs Delivered
9 in category
5 in category

Hometeam Pest Defense and Ardent Pest Control Rating Details

Customer service
1.1 (13 reviews)
1.7 (23 reviews)
Reviewer's quote

I obviously signed up not wanted to void any warranty for my home only to deal with relentless insect issues and the most horrendous customer service imaginable. After talking with some neighbors I found out that the letter indicating that I would void my home warranty was bogus and a completely...

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Ardent failed to show up and customer service called at 4:59pm to say that the technique was unable to run his route that day. She offered to reschedule the service for the following Saturday and I told her they were way beyond the timeline the contract states and they are either late or no show. I...

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Value for money
1.3 (13 reviews)
1.7 (22 reviews)
Reviewer's quote

...What they fail to mention, and hear is the misleading part, that they REALLY REALLY do place high value on the contract and it is a big deal for them, no matter how much the local office says it does not matter. All the way to corporate in Dallas, they will hold firm on the contract..

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...I explained that i was not going to pay them anymore money for services not adequately provided to me. The response i received was the threat of legal action..

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Price Affordability
1.8 (10 reviews)
1.9 (22 reviews)
Reviewer's quote

...They have gone up on the price and down on the service. I still get spiders and bugs. I watched the service guy just today...

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...if this is how Customers are treated, but let me warn everyone now,, Even though the service may suck with ardent, they will still make you pay the full price. So they can drop or unfullfill their part or the contract, but the home owner will pay the full price for...

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Advertised vs Delivered
1.6 (10 reviews)
1.8 (23 reviews)
Reviewer's quote

I will never use this company again. After a loyal customer for 4 1/2 years, I’m done. They are high-pressure and do not honor what you have paid for. I still had three weeks left before the 90 days was up before renewing. Because I told them I did not care for how they did business, they would not...

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Ardent is not a reputable company, charging for services not rendered and forcing clients to pay by means of collection fees and threats of turning clients over to collection agencies. The Billing department refuses to provide their names or employee code, or even managers. If you want to talk with...

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Hometeam Pest Defense and Ardent Pest Control Pros and Cons

Pros
  • Tubes in wall
  • Great technicians
  • Excellent service
  • Rodrigo was excellent in helping today
  • Had 1 good technician 1 time who knew what he was doing
Cons
  • Service
  • Unwillingness to admit fault
  • Harassment
  • Sales rep pushy
  • Customer service not polite
  • Fraudulent rep & illegal business practice

Hometeam Pest Defense and Ardent Pest Control Most Positive Reviews

Top rated reviews
No votes
5

Theses people come to your house and dont take no for a answer. Jason was the sales rep for me. I tell them to I'll pay...

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No votes
5

I originally posted negatively. I now have had ardent a few years and they have always been on top of things. I hardly...

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Hometeam Pest Defense and Ardent Pest Control Most Critical Reviews

Lowest rated reviews
1

I hate HomeTeam Pest Defense.

It is my opinion, that they sell the worst termite protection service possible.

Their S...

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1

This is not a company you want to do business with. You will find they do not do the services when expected or...

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1

Worst customer services ever.... Employees have no people skills. The management are so incompetent and the sales staff...

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1

The problem has been repeated here and on Facebook. There are also two reviews on BBB. The sales team form Ardent are...

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Hometeam Pest Defense and Ardent Pest Control Latest Reviews

Recent published reviews
1

The worst customer services ever. I had an appointment between 812, 5/7/2020 and it was moved to 5 PM, 5/7/2020 without...

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1.8

Ardent is not a reputable company, charging for services not rendered and forcing clients to pay by means of collection...

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1

I will never use this company again. After a loyal customer for 4 1/2 years, I’m done. They are high-pressure and do not...

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4.5

Mr. Robert Jones did an amazing job for my scheduled service today. He called ahead of time saying that his coming to my...

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Hometeam Pest Defense and Ardent Pest Control Products and Services

Most reviewed product and services
  • Hometeam Pest Defense Pest Control (9 reviews)
  • Hometeam Pest Defense Customer Care (6 reviews)
  • Hometeam Pest Defense Termite Pest Control (2 reviews)
  • Ardent Pest Control Pest Control (22 reviews)
  • Ardent Pest Control Customer Care (5 reviews)
  • Ardent Pest Control Pest Control Technician (2 reviews)