PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Polaris Industries and Arctic Cat as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Polaris Industries
Arctic Cat

Polaris Industries and Arctic Cat Overview

Total reviews
74
39
Company responses
0
0
Issues resolved
1
0

Polaris Industries was first mentioned on PissedConsumer on Aug 2, 2011 and since then this brand received 74 reviews. It is 35 reviews more than Arctic Cat received since Dec 12, 2011.

Polaris Industries and Arctic Cat Consumer Ratings

Rank
29 out of 226 in Motorcycles and ATVs category
35 out of 226 in Motorcycles and ATVs category
Product or Service Quality
23 in category
27 in category
Turnaround Time
13 in category
18 in category
Warranty
18 in category
14 in category

According to consumer ratings and reviews, Polaris Industries ranks 6 points higher in the Motorcycles and ATVs category than Arctic Cat. People gave Polaris Industries 1.4 stars for Product or Service Quality criterion in Motorcycles and ATVs category and it is 28 points higher than the worst rated brand in this category. At the same time, Arctic Cat was rated 1.3 stars for Product or Service Quality criterion in this category and it is 24 points higher than the worst rated brand in this category. If we look at Turnaround Time criterion, than we see that Polaris Industries has a higher rating than Arctic Cat. Regarding Warranty criterion, consumers gave Polaris Industries 1.4 stars and it is 65% greater than other in category. Arctic Cat however was rated 1.5 stars and it is 73% greater than other in category.

Polaris Industries and Arctic Cat Rating Details

Product or Service Quality
1.4 (42 reviews)
1.3 (14 reviews)
Reviewer's quote

This occurred just a few months after the service at the dealership. The air filter disintegrated and part of the filter was sucked into the engine and caused catastrophic engine failure. Long story short, POLARIS industries would not honor their warranty and placed the blame on me for not checking...

Eban

...Artic Cat customer service is the worst. If it cost to much to fix or can’t find the problem going to give it to him for parts. Never again will I buy an artic cat...

Tim A
Turnaround Time
1.7 (34 reviews)
1 (1 review)
Reviewer's quote

At this time I had already bought a bikini top, bottom of side doors, and a windshield. These were already at my house as I purchased them with after buying my razor. Moving to the following week, I called the representative on 5/7/2019 to let her know my razor is going to be fixed and I'm picking...

Karen C

No items

Warranty
1.4 (34 reviews)
1.5 (12 reviews)
Reviewer's quote

...This dealership was rude and informed me it wasn't warranty covered because it was my fault. I hadn't dealt with this local dealership because of how awful they generally are. I left there and took it back to Lexington (please keep in mind this is 115 miles from where I live)...

Karen C

...Called dealer and they said we'll do our best because it was just out of warranty. I had approx. 5 hours on the atv...

Terry A

Polaris Industries and Arctic Cat Pros and Cons

Pros
  • Dealership
  • Rides good many options
  • Looks good on paper
No votes
Cons
  • Poor customer service
  • Polaris quality
  • No offer to completely replace defective vehicle
  • I feel they do not care about the consumer
  • Service
  • Customer service

Polaris Industries and Arctic Cat Most Positive Reviews

Top rated reviews
5

Just a quick note that I traveled @ 61 & 1/2 years of age 1702 miles back from my dealer in Florida to Maine. If there...

3.6

I purchased a 2017 Arctic Cat VLX700 in December 2017. Didn't use until spring when snow dissapeared and was removing...

Polaris Industries and Arctic Cat Most Critical Reviews

Lowest rated reviews
1

Bought a 2015 ranger 570 in jan.2015..
Paid cash for april delivery.Called dealer 1 week and told them exactly what time...

1

purchased a Arctic Cat Prowler 500 HDX from Rusty Palmers in Honsdale Pa. Fuel injection stalls motor constantly. Fuel...

Polaris Industries and Arctic Cat Latest Reviews

Recent published reviews

I have owned 3 polaris rangers a 2008, 2016, 2019, all three have had multiple part failures during the warranty...

Read all 74 reviews

What happened to the Artic cat TZ1 LXR, it just disappeared from the dealers, I asked Artic cat Norway and they say...

Read all 39 reviews

Polaris Industries and Arctic Cat Products and Services

Most reviewed product and services
  • Polaris Industries Atv (8 reviews)
  • Polaris Industries Ranger Xp900 Utility Vehicle (6 reviews)
  • Polaris Industries Ranger Xp1000 Utility Vehicle (6 reviews)
  • 2014 Arctic Cat Wildcat X Limited Atv (3 reviews)
  • 2018 Arctic Cat Alterra 500 Atv (2 reviews)
  • 2011 Arctic Cat Prowler 700 Hdx Atv (2 reviews)