PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chevron and ARCO as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chevron
ARCO

Chevron and ARCO Overview

Total reviews
92
288
Company responses
0
0
Issues resolved
0
0

Chevron and ARCO Consumer Ratings

Rank
98 out of 733 in Utility category
74 out of 733 in Utility category
Customer service
70 in category
127 in category
Price Affordability
56 in category
40 in category
Value for money
40 in category
43 in category
Product or Service Quality
72 in category
80 in category

Chevron and ARCO Rating Details

Customer service
1.6 (29 reviews)
1.2 (126 reviews)
Reviewer's quote

...What am i suppose to do without gas or money to fill up? I always use chevron but some of your representatives are making Chevron look bad, specially when the store has bad hygiene with poor customer service..

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...I tried for weeks to speak with someone to report it and the customer service # would just hang up. I reached the vendor who said contact the credit card company. When I finally was able to speak with someone after 3 weeks they just charged it to me saying, well the vendor said it was you...

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Price Affordability
2 (23 reviews)
2.5 (100 reviews)
Reviewer's quote

...Chevron gas price was. $2. 79 for their regular unleaded that's what it said on the sign...

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The cashier owed me change from the price of a bag which is one penny. I gave her a quarter. She gave me a dime back and really got angry when I insisted on getting the correct change back from her...

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Value for money
2.1 (22 reviews)
2 (99 reviews)
Reviewer's quote

...Well duh! Luckily, I found a nice truck driver that gave me the money to get back home safely. I have no family, children, husband or anyone I could call to help me. Chevron and Synchrony Bank, put me in danger that day...

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...Here's the issue either she can't count or is skimming money off the top. Let me explain..

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Product or Service Quality
1.9 (20 reviews)
1.7 (99 reviews)
Reviewer's quote

...Unfortunately my ID expired but I have paperwork and new physical ID and refused to sell a product to me. I explained to him this is what the DMV gave me and this is proof of my day not being expired but he still refused and was very rude..

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15380 Fairfield Ranch Rd, Chino Hills, CA 91709 I would like to file a complaint against this Arco for refusing service even though I was wearing a mask. I do have picture of the simple sign they have posted stating wear a mask but hopefully I can attach it once I get a replied. The manager and...

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Chevron and ARCO Pros and Cons

Pros
  • Thinking i was doing good
  • Service of nearly all employees
  • Oil stop on sunrise blvd roseville is excellent
  • Cheap gas
  • Price at the pump
  • Next door to my job
Cons
  • Customer service
  • Bad attitude
  • Service
  • Poor customer service
  • Customer service
  • Behavior of the employees

Chevron and ARCO Most Positive Reviews

Top rated reviews
5

I was at the Chevron University and Peters Road. I've been going there for at least one year. I don't go into the food...

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5

There was every pump full of customers and even some waiting. It appears station has ran out of gad

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5

Service to myself a member of Chevron Travel Club was prompt , friendly and hassle free. It put AAA to shame. I had conc...

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5

But it didn't go through, so i paid cash, and now it appears charged on my debit card too

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Chevron and ARCO Most Critical Reviews

Lowest rated reviews
1

I have a Chevron Texaco Credit Card and every time I use it there is an unconscionable fee tacked on without good cause....

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1

Customer service was very bad. Dishonest cashier. When you buy gas here, make sure that the cashier repeat the amount...

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1

I went to Chevron on the corner of Rock Island and McNab road to get gas , paid for gas by credit card outside and...

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1

I was just trying to get my pump turned on $20.00 on eight ,each time the clerk told me get back into line .then I got...

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Chevron and ARCO Latest Reviews

Recent published reviews
1

I found out that Chevron Gas Station does discriminate people by looks.

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1.6

I am Ali G and I write for results I write what has been happening and continues to happen to consumers that need to be...

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1

A small family walked in the purchase items. Two were visably disabled. And ur worker Christiana had and attitude from...

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No votes

Cashier Took $42.03 From My PayPal Card. I'm Asking For a Refund, Because I Didn't Receive Cash Back Neither My Drinks...

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Chevron and ARCO Products and Services

Most reviewed product and services
  • Chevron Customer Care (21 reviews)
  • Chevron Cashier (8 reviews)
  • Chevron Credit Card (4 reviews)
  • Arco Customer Care (58 reviews)
  • Arco Cashier (36 reviews)
  • Arco Manager (15 reviews)