PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chevron and ARCO as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chevron
ARCO

Chevron and ARCO Overview

Total reviews
86
254
Company responses
0
0
Issues resolved
0
0

ARCO was first mentioned on PissedConsumer on Aug 21, 2009 and since then this brand received 254 reviews. It is 168 reviews more than Chevron received since Jun 3, 2008.

Chevron and ARCO Consumer Ratings

Rank
83 out of 1058 in Utility category
73 out of 1058 in Utility category
Customer service
65 in category
123 in category
Staff
101 in category
138 in category
Price Affordability
50 in category
35 in category

According to consumer ratings and reviews, ARCO ranks 10 points higher in the Utility category than Chevron. People gave Chevron 1.6 stars for Customer service criterion in Utility category and it is 219 points higher than the worst rated brand in this category. At the same time, ARCO was rated 1.2 stars for Customer service criterion in this category and it is 161 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Chevron has a higher rating than ARCO. Regarding Price Affordability criterion, consumers gave Chevron 2.1 stars and it is 82% greater than other in category. ARCO however was rated 2.6 stars and it is 88% greater than other in category.

Chevron and ARCO Rating Details

Customer service
1.6 (28 reviews)
1.2 (110 reviews)
Reviewer's quote

...What am i suppose to do without gas or money to fill up? I always use chevron but some of your representatives are making Chevron look bad, specially when the store has bad hygiene with poor customer service..

Noe

...What is the procedure to buy a darn pack of cigarettes? Will you teach her that? And teach her that the customer is always right, in America..

PissedConsumer1690516
Staff
1.5 (23 reviews)
1.3 (104 reviews)
Reviewer's quote

Edwien was very rude. Unfortunately my ID expired but I have paperwork and new physical ID and refused to sell a product to me. I explained to him this is what the DMV gave me and this is proof of my day not being expired but he still refused and was very rude.

Miguel p

Give money back to me

Tedra
Price Affordability
2.1 (21 reviews)
2.6 (88 reviews)
Reviewer's quote

...Chevron gas price was. $2. 79 for their regular unleaded that's what it said on the sign...

Cade

The cashier owed me change from the price of a bag which is one penny. I gave her a quarter. She gave me a dime back and really got angry when I insisted on getting the correct change back from her...

Verneice

Chevron and ARCO Pros and Cons

Pros
  • Thinking i was doing good
  • Service of nearly all employees
  • Oil stop on sunrise blvd roseville is excellent
  • Price at the pump
  • Cheap gas
  • Next door to my job
Cons
  • Customer service
  • Bad attitude
  • Service
  • Poor customer service
  • That i couldnt get my money back that i paid on bill
  • Misleading fees

Chevron and ARCO Most Positive Reviews

Top rated reviews
5

I was at the Chevron University and Peters Road. I've been going there for at least one year. I don't go into the food...

5

There was every pump full of customers and even some waiting. It appears station has ran out of gad

Chevron and ARCO Most Critical Reviews

Lowest rated reviews
1

I have a Chevron Texaco Credit Card and every time I use it there is an unconscionable fee tacked on without good cause....

1

Customer service was very bad. Dishonest cashier. When you buy gas here, make sure that the cashier repeat the amount...

Chevron and ARCO Latest Reviews

Recent published reviews

my card my Visa card is stuck in the Campbell River Chevron station pump.

Read all 86 reviews
4

1st time at a new Arco. Nice customer answered some of my questions. Had to go inside to prepay. 3 cashiers, 9 people...

Read all 254 reviews

Chevron and ARCO Products and Services

Most reviewed product and services
  • Chevron Customer Care (19 reviews)
  • Chevron Cashier (7 reviews)
  • Chevron Credit Card (3 reviews)
  • Arco Customer Care (54 reviews)
  • Arco Cashier (29 reviews)
  • Arco Manager (11 reviews)