PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Arbys and Wendys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Arbys
Wendys

Arbys and Wendys Overview

Total reviews
1189
955
Company responses
0
0
Issues resolved
1
0

Arbys was first mentioned on PissedConsumer on Sep 13, 2007 and since then this brand received 1189 reviews. It is 234 reviews more than Wendys received since Sep 13, 2007.

Arbys and Wendys Consumer Ratings

Rank
33 out of 1073 in Fast Food category
54 out of 1073 in Fast Food category
Customer service
No votes
33 in category
Staff
No votes
46 in category
Location
No votes
43 in category

According to consumer ratings and reviews, Arbys ranks 21 points higher in the Fast Food category than Wendys.

Arbys and Wendys Rating Details

Customer service
No votes
1.8 (296 reviews)
Reviewer's quote

...I could have went to a BBQ place and got a whole meal for 12$ and the customer service sucked. You couldnt pay me to go back..

A m

...We won't be back to this location if this is "their customer service"..

PissedConsumer1723514
Staff
No votes
1.7 (282 reviews)
Reviewer's quote

...Antwon, Nathanial and pretty Alexis are great as I am sure is the rest of the staff..

PissedConsumer1672100

...I will never go there again, the staff is terrible...

Anton
Location
No votes
2.9 (265 reviews)
Reviewer's quote

But the last 3 times I have visited the location on Broad and Rose Hill in Reynoldsburg OH, it has been made different each time. One time had bacon on it? 2nd time toasted to hardness and 3rd time the crust of the bread was so hard could barely eat. (Plus had to request napkins-really?) Prior,...

Hope F

...This exact location was at 7931 e Stockton blvd Sacramento , California , 95823 . I will not ever order from a fast food restaurant and sit down inside again . You can say that I do need to take care of my belongings better , but there is no reason to steel something that is not yours...

Marisol J

Arbys and Wendys Pros and Cons

Pros
  • Roast beef
  • Food is good
  • Disgusting
  • Person that served me
  • Food taisted ok
  • Food was hot
Cons
  • Customer service
  • Way i was treated
  • Lack of service provided to ensure order accuracy
  • Worst service and food
  • Customer service
  • Poor food quality

Arbys and Wendys Most Positive Reviews

Top rated reviews
5

My husband went into the store in Rutherford last week for dinner for us. My husband handed the cashier an Arby's gift c...

5

On Dec. 22 2014 I went into the Mena, Ar. Wendy's. The first thing I heard was someone yelling at the employees. "if I...

Arbys and Wendys Most Critical Reviews

Lowest rated reviews
1

Charged my debit card twice and did not give me a receipt purposely so I have no way of tracking it - thieves

1

AT 6PM TODAY 9/19/2014. I WENT TO WENDYS IN ELIZABETHTON,TENN. AS A RESIDENT I GO THERE 2 OR 3 TIMES A WEEK. I WAS THE...

Arbys and Wendys Latest Reviews

Recent published reviews
1

I went thru the drive-thru paid for my order and forgot to hand the manager my coupon so I asked if we could redo my...

Read all 1189 reviews

I was visiting your store in Lehigh Acres, Fl on evening of Dec. 22, when someone hit my husbands truck, I exited truck...

Read all 955 reviews

Arbys and Wendys Products and Services

Most reviewed product and services
  • Arbys Sandwich (162 reviews)
  • Arbys Customer Care (104 reviews)
  • Arbys Commercial (93 reviews)
  • Wendys Manager (90 reviews)
  • Wendys Customer Care (79 reviews)
  • Wendys Burger (44 reviews)