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Arbys

Fast Food
  • 1 ISSUES RESOLVED
  • 775 TOTAL REVIEWS
  • $12.9K CLAIMED LOSSES
  • $175 AVERAGE LOSS
2.5
Customer service
Staff
Location
Diversity of Products or Services
Website
  • Curly fries was good 4
  • Roast beef 3
  • Customer service 3
  • Your food in general 2
  • Onion rings 2

Customers don't like

  • Commercials3
  • Way i was treated2
  • Not having request honored for condiments2
  • Lack of concern2
  • Getting the wrong order2
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Steak N Shake

Fast Food
  • 2 ISSUES RESOLVED
  • 2036 TOTAL REVIEWS
  • $20.2K CLAIMED LOSSES
  • $104 AVERAGE LOSS
2.3
Customer service
Staff
Location
Diversity of Products or Services
Website
  • Food 18
  • Location 12
  • Price 10
  • Shake 5
  • Ease of access 5

Customers don't like

  • Customer service17
  • Service13
  • Incorrect order7
  • Whole experience5
  • Wait time to receive order5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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