Arbys vs Steak N Shake

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Arbys

Fast Food
  • 1 ISSUES RESOLVED
  • 620 TOTAL REVIEWS
  • $11.7K CLAIMED LOSSES
  • $210 AVERAGE LOSS
2.5
Customer service
Location
Diversity of Products or Services
Staff
Website
  • Curly fries was good 4
  • Customer service 3
  • Roast beef 3
  • Food is good 2
  • Ok but bad quality sandwich 2

Customers don't like

  • Lack of concern6
  • Commercials5
  • Poor taste4
  • Sandwich was not as expected4
  • Not having request honored for condiments3

Products by Arbys

No items

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Steak N Shake

Fast Food
  • 1 ISSUES RESOLVED
  • 1591 TOTAL REVIEWS
  • $9.8K CLAIMED LOSSES
  • $63 AVERAGE LOSS
2.2
Customer service
Location
Diversity of Products or Services
Staff
Website
  • Food 15
  • Location 12
  • Price 8
  • Ease of access 5
  • Shake 5

Customers don't like

  • Service30
  • Customer service26
  • Incorrect order15
  • Slowness15
  • Customer service and delivery time9

Products by Steak N Shake

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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