PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Arbys and Sheetz as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Arbys
Sheetz

Arbys and Sheetz Overview

Total reviews 1317 1075
Company responses 0 0
Issues resolved 2 3

Arbys and Sheetz Consumer Ratings

Rank
38 out of 694 in Fast Food category
23 out of 694 in Fast Food category
Customer service
16 in category
21 in category
Location
25 in category
17 in category
Quality of Food
44 in category
20 in category
Price Affordability
68 in category
23 in category

Arbys and Sheetz Rating Details

Customer service
2.2 (592 reviews)
2.1 (420 reviews)
Reviewer's quote

I don't see how this could have been an accident considering how he acted but either way when I called customer service I was called back by an unavailable number and the lady said she was with Arbys and then proceeded to yell at me and tell me I was wrong . She went OFF on me and my whole family...

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...I just paid $5 for two cups of coffee I don't even freaking want now that I had to pay that much for them I'm going to start going to speedway much better customer service cheaper food way more perks when you use your speedy advantage card I am a very avid avid avid customer I spend lots of money in your store on a daily basis but I don't believe I'm going to get gas or anything there anymore because you don't have become corporate greed and it's sickening I hope the Sheetz family is ashamed of their...

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Location
3.1 (531 reviews)
3.4 (365 reviews)
Reviewer's quote

At the 12 mile location in Madison Heights MI, I ordered their beef & cheddar, fish sandwich and some potato cakes. I had to use the drive thru because they refuse to allow customers in, long line @ drive thru, when I opened the bag what a surprise, the roast beef was a little bigger than one...

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...00 extra for cheese the sandwich was open face all the cheese was stuck to the wrapper and the bacon was barely cooked I ordered cooked peppers and got cooked onions i go to this sheetz all the time and my good is always messed up this is the mosside blvd monroeville location..

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Quality of Food
2.3 (523 reviews)
2.9 (363 reviews)
Reviewer's quote

...We really like Arbys but were very dissatisfied in the quality of food. Our bill was $15..

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...In fact, I will not seek out a Sheetz if possible and certainly will not order food. I am very disappointed! Cyndy Mueller..

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Price Affordability
2.6 (505 reviews)
3.1 (342 reviews)
Reviewer's quote

... lettuce and tomato and no meat, today I got a market fresh salad, with grilled chicken, lettuce was old or barely any and your salad was hard to find for the price, I have had your salad before as well as your market fresh sandwiches but this is *** poor, you have better servers at this Arby's but the quality of the food is really bad. Finneytown Arby's in Cincinnati, Ohio....

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...Price on the sign was $2. 259 for 88 octane. Scanned my Sheetz card and began pumping my gas...

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Arbys and Sheetz Pros and Cons

Pros
  • Usually great food
  • Roast beef
  • Good food
  • Convenience
  • Always open
  • Good slections
Cons
  • Customer service
  • Way i was treated
  • Lack of concern
  • I just wrote a whole version of experience
  • Rudeness
  • Poor customer service

Arbys and Sheetz Most Positive Reviews

Top rated reviews
5

My husband went into the store in Rutherford last week for dinner for us. My husband handed the cashier an Arby's gift c...

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5

Had words with an employee couple months ago because he ran in front of my car. Had words inside of store and finally f...

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5

a while back i came to the resturant to put in a application the manager name james told me that they dont do...

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5

I like the sheetz my complaint is with my cigarettes ive bought numerous from there and her lately they are very stale...

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Arbys and Sheetz Most Critical Reviews

Lowest rated reviews
1

Charged my debit card twice and did not give me a receipt purposely so I have no way of tracking it - thieves

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1

When food is being prepared there is a continuing high pitch signal to let "employees" know food is ordered. I find this...

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1

Good afternoon,

I am writing to formally complain about the terribly outrageous service received from your disheveled l...

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1

The Sheetz in Lock Haven Pa, have the worst late night employees (with the exception of Haley) in particular the...

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Arbys and Sheetz Latest Reviews

Recent published reviews
2

Really sick of asking for arbys sauce and getting 2 packets when you have 4 sandwiches. It has happened several times!...

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1

Sheetz @ 6350 Catlett Rd, Bealeton, VA 22712 let 8 customers enter the store without masks within the 10min I was...

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2.2

My wife and I drove the 20 minutes to get sandwiches from Arby's for dinner. I ordered 6 Beef 'N Cheddars and 1 Deep...

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No votes

the new sheetz coffee frothing machines are horribe-the coffee is terrible-i drank alot of sheetz coffee until now-

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Arbys and Sheetz Products and Services

Most reviewed product and services
  • Arbys Sandwich (178 reviews)
  • Arbys Commercial (105 reviews)
  • Arbys Manager (93 reviews)
  • Sheetz Manager (76 reviews)
  • Sheetz Coffee (38 reviews)
  • Sheetz Cashier (36 reviews)