PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Arbys and Sheetz as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Arbys and Sheetz Overview

Total reviews
Company responses
Issues resolved

Arbys was first mentioned on PissedConsumer on Sep 13, 2007 and since then this brand received 1189 reviews. It is 292 reviews more than Sheetz received since Dec 4, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Arbys customer support team and Sheetz customer service.

Arbys and Sheetz Consumer Ratings

33 out of 1073 in Fast Food category
26 out of 1073 in Fast Food category
Customer service
No votes
21 in category
No votes
20 in category
No votes
18 in category

According to consumer ratings and reviews, Sheetz ranks 7 points higher in the Fast Food category than Arbys.

Arbys and Sheetz Rating Details

Customer service
No votes
2.1 (354 reviews)
Reviewer's quote

...I could have went to a BBQ place and got a whole meal for 12$ and the customer service sucked. You couldnt pay me to go back..

A m

...Im very grateful that this lady showed such caring customer service and she is to be commended for an outstanding job!!! I will never forget her face and will always remember the kindness she displayed on her job. Thank you :happy:..

No votes
2.3 (362 reviews)
Reviewer's quote

...Antwon, Nathanial and pretty Alexis are great as I am sure is the rest of the staff..


...I’m busy nights in our county, out enough staff in to work to get people in and out. This store has been here long enough to know that football games and, gee maybe homecoming night is going to be busy. Last night I waited forever for 2 milkshakes...

Paige M
No votes
3.5 (305 reviews)
Reviewer's quote

But the last 3 times I have visited the location on Broad and Rose Hill in Reynoldsburg OH, it has been made different each time. One time had bacon on it? 2nd time toasted to hardness and 3rd time the crust of the bread was so hard could barely eat. (Plus had to request napkins-really?) Prior,...

Hope F

Good morning to who this may concern I just stopped at your Sheetz location in Centre Hall Pennsylvania at about 5:15 this morning there was no coffee not one coffee pot head coffee in and all I heard from the manager was we were busy last night and I still don't have no coffee..


Arbys and Sheetz Pros and Cons

  • Roast beef
  • Food is good
  • Disgusting
  • Good food
  • Other sheetz
  • Always open
  • Customer service
  • Way i was treated
  • Lack of service provided to ensure order accuracy
  • I just wrote a whole version of experience
  • Rudeness
  • Poor customer service

Arbys and Sheetz Most Positive Reviews

Top rated reviews

My husband went into the store in Rutherford last week for dinner for us. My husband handed the cashier an Arby's gift c...


Had words with an employee couple months ago because he ran in front of my car. Had words inside of store and finally f...

Arbys and Sheetz Most Critical Reviews

Lowest rated reviews

Charged my debit card twice and did not give me a receipt purposely so I have no way of tracking it - thieves


When food is being prepared there is a continuing high pitch signal to let "employees" know food is ordered. I find this...

Arbys and Sheetz Latest Reviews

Recent published reviews

I went thru the drive-thru paid for my order and forgot to hand the manager my coupon so I asked if we could redo my...

Read all 1189 reviews

I use the Mechanicsburg, Pa Cumberland Parkway Sheetz daily. We roughly spend $30 a day. So a store we go to daily,...

Read all 897 reviews

Arbys and Sheetz Products and Services

Most reviewed product and services
  • Arbys Sandwich (162 reviews)
  • Arbys Customer Care (104 reviews)
  • Arbys Commercial (93 reviews)
  • Sheetz Customer Care (140 reviews)
  • Sheetz Manager (68 reviews)
  • Sheetz Cashier (37 reviews)