PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about McDonalds and Arbys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

McDonalds
Arbys

McDonalds and Arbys Overview

Total reviews
4268
1234
Company responses
0
0
Issues resolved
12
1

McDonalds and Arbys Consumer Ratings

Rank
47 out of 648 in Fast Food category
30 out of 648 in Fast Food category
Customer service
43 in category
20 in category
Location
45 in category
23 in category
Price Affordability
44 in category
59 in category
Quality of Food
56 in category
42 in category

McDonalds and Arbys Rating Details

Customer service
1.6 (1660 reviews)
2.2 (550 reviews)
Reviewer's quote

...Maybe he needs to be trained better in customer service or should be doing a different job within the company because his behavior was completely uncalled for..

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Arbys customer service sucksdont go to arbys..

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Location
2.9 (1481 reviews)
3.1 (497 reviews)
Reviewer's quote

..., or I would have used drive-thru, but this location does allow walk-ups, or used to. I've never been treated like this before. The pandemic rules are as hard on customers as they are on employees - each business has different rules and they keep changing...

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...WHAT DID I DO SO WRONG THAT THIS LOCATION THOUGHT THE ANSWER WAS TO HAVE MY LABLED AS BANNED AND A TRESSPAER. This is offensive and downright wrong because prior to the 25th of last month I ate at this location 3 or 4 times a week. I would tip the employees ever visit to show I do appreciate them...

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Price Affordability
2.8 (1450 reviews)
2.6 (474 reviews)
Reviewer's quote

They are price gouging I paid 8. 00 for a quarter pounder today! That’s rediculous!..

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...Employee whispers the price. The old man says I'm sorry how much was that. the wannabe gangster behind the count this points to the register and says it's right there...

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Quality of Food
2.1 (1449 reviews)
2.3 (486 reviews)
Reviewer's quote

Poor quality of food. McDonalds has always stood behind the food it serves and the service that is given to customers. On several occasions with the restaurant located at 920 N...

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...The quality of food has went down with prices going up. The staff does not pay attention to specialty order not do they care. I'm very disappointed in how good places market their food with misleading pictures/ advertisement and get a product that is the opposite of what you Order...

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McDonalds and Arbys Pros and Cons

Pros
  • Usually the food
  • Proximity to my house
  • Food
  • Usually great food
  • Food is good
  • Food and servise
Cons
  • Customer service
  • Service
  • I did not like the customer service
  • Way i was treated
  • Customer service
  • Lack of concern

McDonalds and Arbys Most Positive Reviews

Top rated reviews
5

Everything was cold we ordered a double with chesse but received a mc chicken

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5

My husband went into the store in Rutherford last week for dinner for us. My husband handed the cashier an Arby's gift c...

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5

I was driving home after a long road trip with the family and we decided to stop at this McDonalds for a bathroom...

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5

a while back i came to the resturant to put in a application the manager name james told me that they dont do...

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McDonalds and Arbys Most Critical Reviews

Lowest rated reviews
1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

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1

Charged my debit card twice and did not give me a receipt purposely so I have no way of tracking it - thieves

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1

This place is horrible. I would not feed my dog at this place.when I first went thru drive the lady was so rude. I...

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1

Good afternoon,

I am writing to formally complain about the terribly outrageous service received from your disheveled l...

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McDonalds and Arbys Latest Reviews

Recent published reviews
1

I ordered food on your guys's app and the for some reason it's telling me to give the guy the code because I wasn't...

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1.7

I purchase a Corned Beef Ruben from North Augusta the first time it was off the chain. The second time was terrible ....

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No votes

You keep making me log in to use the app. This is ridiculous. I just want to open the app and get the deals. This was...

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3.8

Server took dirty $ and then with same dirty glove continued to wrap a sandwich and make a drink i threw my food out ....

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McDonalds and Arbys Products and Services

Most reviewed product and services
  • Mcdonalds Manager (621 reviews)
  • Mcdonalds Customer Care (578 reviews)
  • Mcdonalds Drive-through (215 reviews)
  • Arbys Sandwich (168 reviews)
  • Arbys Customer Care (107 reviews)
  • Arbys Commercial (95 reviews)