PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about McDonalds and Arbys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

McDonalds
Arbys

McDonalds and Arbys Overview

Total reviews 4437 1317
Company responses 0 0
Issues resolved 14 2

McDonalds and Arbys Consumer Ratings

Rank
66 out of 694 in Fast Food category
38 out of 694 in Fast Food category
Customer service
43 in category
16 in category
Location
43 in category
25 in category
Price Affordability
52 in category
68 in category
Quality of Food
64 in category
44 in category

McDonalds and Arbys Rating Details

Customer service
1.6 (1729 reviews)
2.2 (592 reviews)
Reviewer's quote

...Lack of good hygiene, poor customer service, members cant solve problems on their own so they call for the boss every time at the Sacramento CA location,..

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I don't see how this could have been an accident considering how he acted but either way when I called customer service I was called back by an unavailable number and the lady said she was with Arbys and then proceeded to yell at me and tell me I was wrong . She went OFF on me and my whole family...

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Location
2.8 (1528 reviews)
3.1 (531 reviews)
Reviewer's quote

location always services old hard skimpy breakfast barritos and never have egg McMuffins every time me and crew pass thru . I want to know why ? They have a kitchen and employees but Im always forced to go find another location because of the lack of service at this location always. Would or could...

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At the 12 mile location in Madison Heights MI, I ordered their beef & cheddar, fish sandwich and some potato cakes. I had to use the drive thru because they refuse to allow customers in, long line @ drive thru, when I opened the bag what a surprise, the roast beef was a little bigger than one...

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Price Affordability
2.8 (1512 reviews)
2.6 (505 reviews)
Reviewer's quote

...might get a burger somewhere in the mess of condiments thrown together on a soggy bun defiantly not fresh , sanitary or anywhere worth even a quarter of the price they charge, I would rather eat covid 19. Then order anything from that dirty nasty gross in humane menu again...

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... lettuce and tomato and no meat, today I got a market fresh salad, with grilled chicken, lettuce was old or barely any and your salad was hard to find for the price, I have had your salad before as well as your market fresh sandwiches but this is *** poor, you have better servers at this Arby's but the quality of the food is really bad. Finneytown Arby's in Cincinnati, Ohio....

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Quality of Food
2.1 (1504 reviews)
2.3 (523 reviews)
Reviewer's quote

Poor quality of food. McDonalds has always stood behind the food it serves and the service that is given to customers. On several occasions with the restaurant located at 920 N...

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...We really like Arbys but were very dissatisfied in the quality of food. Our bill was $15..

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McDonalds and Arbys Pros and Cons

Pros
  • Usually the food
  • Proximity to my house
  • Most unprofessional
  • Usually great food
  • Roast beef
  • Good food
Cons
  • Customer service
  • Service
  • I did not like the customer service
  • Customer service
  • Way i was treated
  • Lack of concern

McDonalds and Arbys Most Positive Reviews

Top rated reviews
5

Everything was cold we ordered a double with chesse but received a mc chicken

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5

My husband went into the store in Rutherford last week for dinner for us. My husband handed the cashier an Arby's gift c...

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5

I was driving home after a long road trip with the family and we decided to stop at this McDonalds for a bathroom...

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5

a while back i came to the resturant to put in a application the manager name james told me that they dont do...

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McDonalds and Arbys Most Critical Reviews

Lowest rated reviews
1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

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1

Charged my debit card twice and did not give me a receipt purposely so I have no way of tracking it - thieves

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1

This place is horrible. I would not feed my dog at this place.when I first went thru drive the lady was so rude. I...

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1

Good afternoon,

I am writing to formally complain about the terribly outrageous service received from your disheveled l...

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McDonalds and Arbys Latest Reviews

Recent published reviews
No votes

Called in to customer service and spoke with a representative about not having the ability to collect my rewards for...

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2

Really sick of asking for arbys sauce and getting 2 packets when you have 4 sandwiches. It has happened several times!...

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No votes

So after contacting customer service and explaining that I was unable to get my rewards for my purchase and having a...

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2.2

My wife and I drove the 20 minutes to get sandwiches from Arby's for dinner. I ordered 6 Beef 'N Cheddars and 1 Deep...

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McDonalds and Arbys Products and Services

Most reviewed product and services
  • Mcdonalds Manager (621 reviews)
  • Mcdonalds Drive-through (215 reviews)
  • Mcdonalds Burger (121 reviews)
  • Arbys Sandwich (178 reviews)
  • Arbys Commercial (105 reviews)
  • Arbys Manager (93 reviews)