PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Arbys and McDonalds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Arbys
McDonalds

Arbys and McDonalds Overview

Total reviews
1263
4345
Company responses
0
0
Issues resolved
1
13

Arbys and McDonalds Consumer Ratings

Rank
30 out of 656 in Fast Food category
42 out of 656 in Fast Food category
Customer service
18 in category
42 in category
Location
23 in category
40 in category
Quality of Food
40 in category
54 in category
Price Affordability
61 in category
46 in category

Arbys and McDonalds Rating Details

Customer service
2.2 (560 reviews)
1.6 (1697 reviews)
Reviewer's quote

Arbys customer service sucksdont go to arbys..

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...Very argumentative, and unwilling to provide quality customer service and resolve minor issues or concern as it pertains to food quality, and preparation..

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Location
3.1 (506 reviews)
2.9 (1506 reviews)
Reviewer's quote

The owner of this franchise has still not reached out, but i used to work at this location, and of course he wouldn't, cause he does not care about his employees!Do..

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...This location was at 1822 Indianapolis Blvd, whiting in 46394. I placed my order at 7:34pm on 7/18/30..

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Quality of Food
2.3 (494 reviews)
2.1 (1481 reviews)
Reviewer's quote

...The quality of food has went down with prices going up. The staff does not pay attention to specialty order not do they care. I'm very disappointed in how good places market their food with misleading pictures/ advertisement and get a product that is the opposite of what you Order...

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Poor quality of food. McDonalds has always stood behind the food it serves and the service that is given to customers. On several occasions with the restaurant located at 920 N...

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Price Affordability
2.6 (486 reviews)
2.8 (1486 reviews)
Reviewer's quote

I asked for no tartar sauce I received lots of tartar sauce also my fish patty was frozen in the middle that was my dinner that I didnt get to have being almost 7 dollar price sandwich with no combo..

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They are price gouging I paid 8. 00 for a quarter pounder today! That’s rediculous!..

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Arbys and McDonalds Pros and Cons

Pros
  • Food and servise
  • Usually great food
  • Roast beef
  • Usually the food
  • Proximity to my house
  • Food
Cons
  • Customer service
  • Way i was treated
  • Lack of concern
  • Customer service
  • Service
  • I did not like the customer service

Arbys and McDonalds Most Positive Reviews

Top rated reviews
5

My husband went into the store in Rutherford last week for dinner for us. My husband handed the cashier an Arby's gift c...

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5

Everything was cold we ordered a double with chesse but received a mc chicken

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5

a while back i came to the resturant to put in a application the manager name james told me that they dont do...

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5

I was driving home after a long road trip with the family and we decided to stop at this McDonalds for a bathroom...

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Arbys and McDonalds Most Critical Reviews

Lowest rated reviews
1

Charged my debit card twice and did not give me a receipt purposely so I have no way of tracking it - thieves

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1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

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1

Good afternoon,

I am writing to formally complain about the terribly outrageous service received from your disheveled l...

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1

This place is horrible. I would not feed my dog at this place.when I first went thru drive the lady was so rude. I...

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Arbys and McDonalds Latest Reviews

Recent published reviews
No votes

I havent got paid and its my payday!

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1.9

There's very little food in the bag.

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2

I asked for no tartar sauce I received lots of tartar sauce also my fish patty was frozen in the middle that was my...

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1.5

On August 1 2020 I went into the Portland Indiana store and was rudely told I was required to wear a mask and I told the...

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Arbys and McDonalds Products and Services

Most reviewed product and services
  • Arbys Sandwich (169 reviews)
  • Arbys Customer Care (107 reviews)
  • Arbys Commercial (105 reviews)
  • Mcdonalds Manager (622 reviews)
  • Mcdonalds Customer Care (586 reviews)
  • Mcdonalds Drive-through (216 reviews)