PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Arbys and Burger King as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Arbys
Burger King

Arbys and Burger King Overview

Total reviews
1267
1289
Company responses
0
0
Issues resolved
1
2

Arbys and Burger King Consumer Ratings

Rank
30 out of 658 in Fast Food category
61 out of 658 in Fast Food category
Customer service
No votes
38 in category
Location
No votes
54 in category
Quality of Food
No votes
55 in category
Price Affordability
No votes
55 in category

Arbys and Burger King Rating Details

Customer service
No votes
1.6 (381 reviews)
Reviewer's quote

Arbys customer service sucksdont go to arbys..

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On the first occasion, our Whoppers were so overcooked that they were burned, and the customer service team refused to replace them. On the second occasion, they were undercooked so poorly that the hamburger patty was cold; again they refused to replace them. Whilst the economy of Antigua turns on...

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Location
No votes
2.6 (325 reviews)
Reviewer's quote

The owner of this franchise has still not reached out, but i used to work at this location, and of course he wouldn't, cause he does not care about his employees!Do..

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When I get to the location they say EVERY TIME I see it on your app but we don't see it on our screen so we can't give you the FREE whopper. I then show them the phone with the burger king app T-mobile Tuesday FREE whopper and they say it's now on our computer and WE DON'T SUPPORT the Burger King...

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Quality of Food
No votes
2.1 (297 reviews)
Reviewer's quote

...The quality of food has went down with prices going up. The staff does not pay attention to specialty order not do they care. I'm very disappointed in how good places market their food with misleading pictures/ advertisement and get a product that is the opposite of what you Order...

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...Booger King must have lost millions of dollars in business from people who simply stopped patronizing them because of their filthy "restaurants" and greatly declining quality of food. And it qisses me off every time when they put stale buns on my Whopper's..

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Price Affordability
No votes
2.6 (297 reviews)
Reviewer's quote

...Was there a major price increase from last week?..

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The employees are Fantastic! But, one item that hasn't been corrected is the receipt not showing the total price. The whole side on the right if the receipt is totally black from the top to bottom. I need a receipt showing what I paid for the food as I am Power of Attorney for my father and I need...

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Arbys and Burger King Pros and Cons

Pros
  • Food and servise
  • Usually great food
  • Roast beef
  • That i will never eat here again
  • Location
  • No pros
Cons
  • Customer service
  • Way i was treated
  • Lack of concern
  • Poor customer service
  • Poor attitude
  • Management

Arbys and Burger King Most Positive Reviews

Top rated reviews
5

My husband went into the store in Rutherford last week for dinner for us. My husband handed the cashier an Arby's gift c...

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5

The manager lady at Altus is such a witch. Our order was wrong and when We took it back up there the manager blamed it...

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5

a while back i came to the resturant to put in a application the manager name james told me that they dont do...

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5

I went to the BK in Deer Run in Midlothian Va and just want to say that Cedric was very professional. At most drive...

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Arbys and Burger King Most Critical Reviews

Lowest rated reviews
1

Charged my debit card twice and did not give me a receipt purposely so I have no way of tracking it - thieves

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1

It is not too often that I would visit a burger king, so I thought I would give it a try. I honestly feel sorry for the...

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1

Good afternoon,

I am writing to formally complain about the terribly outrageous service received from your disheveled l...

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1

Waited in Drive thru line for 20+ mins. Just to get my food and see that my order was WRONG! Went back in and threw the...

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Arbys and Burger King Latest Reviews

Recent published reviews
1

I ordered four fish sandwiches, one large curly fry and a medium sweet potato waffle
When I pulled up to pay they told me...

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No votes

Ordered whoppers 2 for 5 late dinner , got home looked saw green labels impossible whoppers , drove back to see 5...

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1.7

After seeing your fried chicken sandwich commercial on t.v. I visited our local Arby's on Jonestown rd. in Winston Salem...

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2.7

In the previous sale which was 2 for $ 6 all the whopper was included .
In the new 2 for $ 5 sale, the whopper also exist...

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Arbys and Burger King Products and Services

Most reviewed product and services
  • Arbys Sandwich (170 reviews)
  • Arbys Customer Care (107 reviews)
  • Arbys Commercial (105 reviews)
  • Burger King Burger (389 reviews)
  • Burger King Manager (81 reviews)
  • Burger King Customer Care (70 reviews)