PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Arbys and Burger King as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Arbys
Burger King

Arbys and Burger King Overview

Total reviews
1192
994
Company responses
0
0
Issues resolved
1
1

Arbys was first mentioned on PissedConsumer on Sep 13, 2007 and since then this brand received 1192 reviews. It is 198 reviews more than Burger King received since Oct 29, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Arbys customer support team and Burger King customer service.

Arbys and Burger King Consumer Ratings

Rank
33 out of 1073 in Fast Food category
56 out of 1073 in Fast Food category
Customer service
20 in category
45 in category
Staff
24 in category
43 in category
Location
24 in category
53 in category

According to consumer ratings and reviews, Arbys ranks 23 points higher in the Fast Food category than Burger King. People gave Arbys 2.2 stars for Customer service criterion in Fast Food category and it is 109 points higher than the worst rated brand in this category. At the same time, Burger King was rated 1.6 stars for Customer service criterion in this category and it is 84 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Arbys has a higher rating than Burger King. Regarding Location criterion, consumers gave Arbys 3.1 stars and it is 81% greater than other in category. Burger King however was rated 2.7 stars and it is 59% greater than other in category.

Arbys and Burger King Rating Details

Customer service
2.2 (528 reviews)
1.6 (273 reviews)
Reviewer's quote

...I could have went to a BBQ place and got a whole meal for 12$ and the customer service sucked. You couldnt pay me to go back..

A m

Customer service mangers at the locations I visit are rude 90% of the time and Ive waited almost 2+ hours and still counting for a manager to get a toy my 2 year old happen to lose under the locked gate part. I had 5 different people over the past three hours ask her to help us for them to receive...

Luigi
Staff
2.1 (493 reviews)
1.8 (241 reviews)
Reviewer's quote

...Antwon, Nathanial and pretty Alexis are great as I am sure is the rest of the staff..

PissedConsumer1672100

...I asked Fairbanks Alaska staff what cooking oil is used. I must avoid Canola Oil for health reasons...

Sora
Location
3.1 (482 reviews)
2.7 (234 reviews)
Reviewer's quote

But the last 3 times I have visited the location on Broad and Rose Hill in Reynoldsburg OH, it has been made different each time. One time had bacon on it? 2nd time toasted to hardness and 3rd time the crust of the bread was so hard could barely eat. (Plus had to request napkins-really?) Prior,...

Hope F

I called location at 1800 s Georgia st in Amarillo, Tx to inquire as to when breakfast ceased to be served. Employee to me 11 a. m...

Tinika

Arbys and Burger King Pros and Cons

Pros
  • Food is good
  • Roast beef
  • Disgusting
  • Location
  • No pros
  • That i will never eat here again
Cons
  • Customer service
  • Way i was treated
  • Lack of service provided to ensure order accuracy
  • Poor customer service
  • Poor attitude
  • Management

Arbys and Burger King Most Positive Reviews

Top rated reviews
5

My husband went into the store in Rutherford last week for dinner for us. My husband handed the cashier an Arby's gift c...

5

I went to the BK in Deer Run in Midlothian Va and just want to say that Cedric was very professional. At most drive...

Arbys and Burger King Most Critical Reviews

Lowest rated reviews
1

Charged my debit card twice and did not give me a receipt purposely so I have no way of tracking it - thieves

1

It is not too often that I would visit a burger king, so I thought I would give it a try. I honestly feel sorry for the...

Arbys and Burger King Latest Reviews

Recent published reviews
5

Im not a pissed consumer haha!!!!
I recommend Arbys Livingston Montana to everyone I really like the two for six French d...

Read all 1192 reviews

The morning crew where I work at Burger King 8909 or bk 91 I'm not sure which number it is but the morning crew is...

Read all 994 reviews

Arbys and Burger King Products and Services

Most reviewed product and services
  • Arbys Sandwich (162 reviews)
  • Arbys Customer Care (104 reviews)
  • Arbys Commercial (94 reviews)
  • Burger King Burger (387 reviews)
  • Burger King Manager (74 reviews)
  • Burger King Customer Care (56 reviews)