PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Burgess Seed And Plant Company and Arbor Day Foundation as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Burgess Seed And Plant Company
Arbor Day Foundation

Burgess Seed And Plant Company and Arbor Day Foundation Overview

Total reviews
268
73
Company responses
0
0
Issues resolved
0
1

Burgess Seed And Plant Company was first mentioned on PissedConsumer on Apr 11, 2008 and since then this brand received 268 reviews. It is 195 reviews more than Arbor Day Foundation received since Mar 23, 2010.

Burgess Seed And Plant Company and Arbor Day Foundation Consumer Ratings

Rank
84 out of 657 in Landscaping and Gardening category
73 out of 657 in Landscaping and Gardening category
Customer service
70 in category
52 in category
Turnaround Time
53 in category
46 in category
Product or Service Quality
74 in category
53 in category

According to consumer ratings and reviews, Arbor Day Foundation ranks 11 points higher in the Landscaping and Gardening category than Burgess Seed And Plant Company. People gave Burgess Seed And Plant Company 1.3 stars for Customer service criterion in Landscaping and Gardening category and it is 113 points higher than the worst rated brand in this category. At the same time, Arbor Day Foundation was rated 1.7 stars for Customer service criterion in this category and it is 131 points higher than the worst rated brand in this category. If we look at Turnaround Time criterion, than we see that Arbor Day Foundation has a higher rating than Burgess Seed And Plant Company. Regarding Product or Service Quality criterion, consumers gave Burgess Seed And Plant Company 1.2 stars and it is 60% greater than other in category. Arbor Day Foundation however was rated 1.6 stars and it is 71% greater than other in category.

Burgess Seed And Plant Company and Arbor Day Foundation Rating Details

Customer service
1.3 (105 reviews)
1.7 (29 reviews)
Reviewer's quote

I complained on this site and wrote a letter to Burgess customer service. I received a replacement and although it was partially damaged again in shipping, I decided to try save this tree by using a grafting technique to mend its ‘broken body’. Grateful for the variety Burgess Seed and Plant...

PissedConsumer1699867

...Terrible customer service. So now, instead of ordering trees in subsequent years for my property and the properties of my family, they get a bad review and lose money. I read all the previous reviews months ago and should have trusted my gut...

Jarrod R
Turnaround Time
1.3 (89 reviews)
1.4 (29 reviews)
Reviewer's quote

July 2019, ordered grass seed and ground cover plants April 2019. Everything did not grow and died. Burgess only offered more of their junk plants and grass seed to replace the junk they sent me to begin with only after I sent them my shipping label with the same info they have on file. Just a way...

Randy R

...Each time I got a different story. They sent again the FOLLOWING WINTER AFTER THEY PROMISED TO SEND IN JUNE. Same thing happened, some signs of life in this batch and the Washington Hawthorne are all that survived, the ones I wanted the least...

Em M
Product or Service Quality
1.2 (83 reviews)
1.6 (34 reviews)
Reviewer's quote

Do not order from this company! Poor customer service, Extremely slow in shipping your order, and once received the items were DEAD!..

PissedConsumer1684526

...the trees are technically not free if im sending money for a product(trees) in return. ordered a while back and it is past the ship date...

PissedConsumer1522545

Burgess Seed And Plant Company and Arbor Day Foundation Pros and Cons

Pros
  • Every order i have placed with them has arrived complete
  • Variety
  • N a
  • Educational aspect
  • Help the environment
  • Wanting money but never send out trees
Cons
  • Customer service
  • Bad to do business with
  • Very poor quality plants
  • Never received products
  • That they did not live up to their promise
  • No communications

Burgess Seed And Plant Company and Arbor Day Foundation Most Positive Reviews

Top rated reviews
5

i have ordered from this company for 4 garden seasons. everything i have ordered and planted have grown and done extreme...

5

All of their trees bare root die.? They say when you call give more time and by that time you forget about calling them...

Burgess Seed And Plant Company and Arbor Day Foundation Most Critical Reviews

Lowest rated reviews
1

I placed two orders exceeding a few hundred dollars.
They sent me dead twigs. For instance any fruit tree was only a cou...

1

All of them arrived dead. Ordered pink dogwood, pink magnolia and they all arrived dead. Arbor Day Foundation refused...

Burgess Seed And Plant Company and Arbor Day Foundation Latest Reviews

Recent published reviews
2.4

EVERYTHING YOU ORDER TAKES A LONG TIME TO GET AND IF I ORDER TREES I USUALLY GET STICKS THAT ARE DRIED OUT

Read all 268 reviews
2.2

I joined in Aug 2019 was to be shipped 10 trees. I had to call 3 times and was given a future date which I still havent...

Read all 73 reviews

Burgess Seed And Plant Company and Arbor Day Foundation Products and Services

Most reviewed product and services
  • Burgess Seed And Plant Company Plant (101 reviews)
  • Burgess Seed And Plant Company Shipping Service (37 reviews)
  • Burgess Seed And Plant Company Tree (23 reviews)
  • Arbor Day Foundation Tree (24 reviews)
  • Arbor Day Foundation Shipping Service (12 reviews)
  • Arbor Day Foundation Red Maple Tree (2 reviews)