PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Burgess Seed And Plant Company and Arbor Day Foundation as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Burgess Seed And Plant Company
Arbor Day Foundation

Burgess Seed And Plant Company and Arbor Day Foundation Overview

Total reviews 426 86
Company responses 0 0
Issues resolved 0 1

Burgess Seed And Plant Company and Arbor Day Foundation Consumer Ratings

Rank
93 out of 547 in Landscaping and Gardening category
78 out of 547 in Landscaping and Gardening category
Customer service
77 in category
57 in category
Turnaround Time
59 in category
52 in category
Product or Service Quality
84 in category
59 in category
Website
66 in category
52 in category

Burgess Seed And Plant Company and Arbor Day Foundation Rating Details

Customer service
1.3 (183 reviews)
1.8 (34 reviews)
Reviewer's quote

...No answer from customer service. Do not recommend this company for your supplies - buy local instead..

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...Terrible customer service. So now, instead of ordering trees in subsequent years for my property and the properties of my family, they get a bad review and lose money. I read all the previous reviews months ago and should have trusted my gut...

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Turnaround Time
1.3 (156 reviews)
1.4 (34 reviews)
Reviewer's quote

I can't call to your customer services -all time busy?????? my phone # 5167646671 I have some ???..

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...Only two seemed to be viable at the time. I contacted CS and they said they would replace the trees. I received the second batch of trees on Christmas Eve: naturally, due to winter weather in Colorado, these trees didn't make it even though I took the time to plant them in a snow storm...

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Product or Service Quality
1.2 (151 reviews)
1.5 (39 reviews)
Reviewer's quote

I ordered 2 plants both of which are of the lowest quality I have ever seen from any mail-order nursery. One was a Juniper evergreen which may survive due to natural hardiness. The second plant is a dwarf pomegranate which arrived bent/curled over with brownish-yellow leaves without a single leaf...

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...the trees are technically not free if im sending money for a product(trees) in return. ordered a while back and it is past the ship date...

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Website
2.1 (144 reviews)
2.5 (35 reviews)
Reviewer's quote

...Now I call the number listed on website. First lady was very polite but was powereless to help me. Get transferred to her supervisor...

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We have been customers of your Arbor Day Coffee for 20 years. We're a very outgoing family and we've served numerous cups of coffee to visitors,often sharing "the best" with them, Arbor day. We noticed that our coffee didn't come in the mail and we waited and waited and it still hasn't come and...

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Burgess Seed And Plant Company and Arbor Day Foundation Pros and Cons

Pros
  • N a
  • Every order i have placed with them has arrived complete
  • Catalog variety
  • Help the environment
  • Educational aspect
  • Wanting money but never send out trees
Cons
  • Customer service
  • Do not deliver
  • Shipping speed or customer service
  • That they did not live up to their promise
  • Never received products
  • No communications

Burgess Seed And Plant Company and Arbor Day Foundation Most Positive Reviews

Top rated reviews
5

i have ordered from this company for 4 garden seasons. everything i have ordered and planted have grown and done extreme...

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5

All of their trees bare root die.? They say when you call give more time and by that time you forget about calling them...

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5

We received own order today , So we are happy now.

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5

Nothing recieved 10 bare root trees. I put them all in a big pot for 1st yr transplanted to side of garage the after 3...

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Burgess Seed And Plant Company and Arbor Day Foundation Most Critical Reviews

Lowest rated reviews
1

I placed two orders exceeding a few hundred dollars.
They sent me dead twigs. For instance any fruit tree was only a cou...

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1

All of them arrived dead. Ordered pink dogwood, pink magnolia and they all arrived dead. Arbor Day Foundation refused...

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1

I ordered 48 Canadian Hemlocks, paid extra to get the more mature plants. They arrived in the spring of 2013, a few...

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1

This group is not worth the spit to put on a stamp to get them to do anything positive, donate to them or buy trees. I...

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Burgess Seed And Plant Company and Arbor Day Foundation Latest Reviews

Recent published reviews
5

I ordered a trailing rose bush. I could not plant it right away, so I put in a bucket (the roots) of water. I actually t...

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No votes

we've been ordering for 20 years and after calling to report our order didn't come and 8 months later still waiting no c...

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1

Received wrong order.
Delivery includes30 trees. I ordered 3 trees.
Delivery includes #8311 4 Pep-start pills-25. 100 0209...

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1.3

We have been customers of your Arbor Day Coffee for 20 years. We're a very outgoing family and we've served numerous cup...

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Burgess Seed And Plant Company and Arbor Day Foundation Products and Services

Most reviewed product and services
  • Burgess Seed And Plant Company Plant (118 reviews)
  • Burgess Seed And Plant Company Shipping Service (48 reviews)
  • Burgess Seed And Plant Company Tree (22 reviews)
  • Arbor Day Foundation Tree (25 reviews)
  • Arbor Day Foundation Shipping Service (14 reviews)
  • Arbor Day Foundation Red Maple Tree (3 reviews)