PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Arbor Day Foundation and Burgess Seed And Plant Company as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Arbor Day Foundation
Burgess Seed And Plant Company

Arbor Day Foundation and Burgess Seed And Plant Company Overview

Total reviews
83
416
Company responses
0
0
Issues resolved
1
0

Arbor Day Foundation and Burgess Seed And Plant Company Consumer Ratings

Rank
74 out of 538 in Landscaping and Gardening category
97 out of 538 in Landscaping and Gardening category
Product or Service Quality
57 in category
77 in category
Website
49 in category
63 in category
Turnaround Time
48 in category
58 in category
Customer service
54 in category
75 in category

Arbor Day Foundation and Burgess Seed And Plant Company Rating Details

Product or Service Quality
1.5 (38 reviews)
1.2 (149 reviews)
Reviewer's quote

...Very poor service, very poor quality. In addition, I have tried to order from their catalogue and nothing I wanted (20 different plants / trees) are available this season. Ridiculous...

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...For the privilege of paying for them misrepresenting the availability of their product originally. Plus many of their products are overpriced and can be obtained locally at less cost..

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Website
2.5 (34 reviews)
2 (137 reviews)
Reviewer's quote

I am an annual contributor and last year, was to receive 10 free trees: they arrived dead at the end of April. CS said they would replace them and I received 8 trees on Christmas Eve. Perfect timing. They all died, of course. In the meantime, I ordered a few flowering shrubs, none survived. I...

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...Now I call the number listed on website. First lady was very polite but was powereless to help me. Get transferred to her supervisor...

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Turnaround Time
1.4 (34 reviews)
1.3 (149 reviews)
Reviewer's quote

...Each time I got a different story. They sent again the FOLLOWING WINTER AFTER THEY PROMISED TO SEND IN JUNE. Same thing happened, some signs of life in this batch and the Washington Hawthorne are all that survived, the ones I wanted the least...

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...I cannot reach the company to cancel the rest of my order and the planting time for this section of the country is way past, meaning nothing would grow even if I receive it now. Very unhappy, they have ruined our garden plans for this year. Never again!!!..

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Customer service
1.8 (33 reviews)
1.3 (173 reviews)
Reviewer's quote

...Terrible customer service. So now, instead of ordering trees in subsequent years for my property and the properties of my family, they get a bad review and lose money. I read all the previous reviews months ago and should have trusted my gut...

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...Customer service via phone took days and days to reach and then they instructed me to return item w/original paging which I did. Then they sent back my note AND the original packaging and instructed me to write exactly what happened. Which I did...

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Arbor Day Foundation and Burgess Seed And Plant Company Pros and Cons

Pros
  • Help the environment
  • Educational aspect
  • Wanting money but never send out trees
  • N a
  • Catalog selection
  • Every order i have placed with them has arrived complete
Cons
  • That they did not live up to their promise
  • Never received products
  • No communications
  • Customer service
  • Do not deliver
  • Shipping speed or customer service

Arbor Day Foundation and Burgess Seed And Plant Company Most Positive Reviews

Top rated reviews
5

All of their trees bare root die.? They say when you call give more time and by that time you forget about calling them...

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5

i have ordered from this company for 4 garden seasons. everything i have ordered and planted have grown and done extreme...

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5

Nothing recieved 10 bare root trees. I put them all in a big pot for 1st yr transplanted to side of garage the after 3...

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5

We received own order today , So we are happy now.

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Arbor Day Foundation and Burgess Seed And Plant Company Most Critical Reviews

Lowest rated reviews
1

All of them arrived dead. Ordered pink dogwood, pink magnolia and they all arrived dead. Arbor Day Foundation refused...

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1

I placed two orders exceeding a few hundred dollars.
They sent me dead twigs. For instance any fruit tree was only a cou...

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1

This group is not worth the spit to put on a stamp to get them to do anything positive, donate to them or buy trees. I...

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1

I ordered 48 Canadian Hemlocks, paid extra to get the more mature plants. They arrived in the spring of 2013, a few...

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Arbor Day Foundation and Burgess Seed And Plant Company Latest Reviews

Recent published reviews
1

Arbor Day Foundation explained to me their mission. They sent pictures of ruins and how beautiful they could make them...

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1

Good thing I didn't rely on this company for my garden because nothing grew that they sent me. The seeds I received...

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No votes

I just sent all the details via "chat" and am being sent to a page to pay $1.00 to get results?? what's that all about?...

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1.4

You keep referring to my past order- received and paid for. This a new order and you do not seem to want to place it....

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Arbor Day Foundation and Burgess Seed And Plant Company Products and Services

Most reviewed product and services
  • Arbor Day Foundation Tree (25 reviews)
  • Arbor Day Foundation Shipping Service (13 reviews)
  • Arbor Day Foundation Red Maple Tree (3 reviews)
  • Burgess Seed And Plant Company Plant (116 reviews)
  • Burgess Seed And Plant Company Shipping Service (47 reviews)
  • Burgess Seed And Plant Company Tree (22 reviews)