PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wine Enthusiast and Aramex as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aramex

Aramex

Has Verified Representatives
1.2
Wine Enthusiast
Aramex

Wine Enthusiast and Aramex Overview

Total reviews
14
618
Company responses
0
4
Issues resolved
0
7

Wine Enthusiast and Aramex Consumer Ratings

Rank
66 out of 273 in Kitchen and Cooking category
224 out of 1045 in Transportation and Logistics category
Customer service
46 in category
155 in category
Value for money
49 in category
138 in category
Exchange, Refund and Cancellation Policy
43 in category
116 in category
Product or Service Quality
48 in category
146 in category

Wine Enthusiast and Aramex Rating Details

Customer service
1 (4 reviews)
1.1 (296 reviews)
Reviewer's quote

...They have a Customer Service number but it tells you to send them an email..

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...I called the customer service, the operator told me pickup started from 9:00. The operator said pickup would therefore take place between 9:00 to 12:00. I confirmed my details (address for pickup and delivery, phone number ..

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Value for money
1 (3 reviews)
1.2 (212 reviews)
Reviewer's quote

No one has solved my issue or did anything to try to help. My cellar is not working and the is not cooling. The least you can do is send a tech guy to test the unit or send me a replacement.

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I sent a packet full of legal documents (expensive affidavits) and money drafts - from Abu Dhabi to New Delhi. The packet never reached the addressee. On long follow up, the company has only one answer - it was delivered...

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Exchange, Refund and Cancellation Policy
1 (2 reviews)
1.2 (199 reviews)
Reviewer's quote

I purchased 3 items for Christmas. 5 days later one item arrives but the other two are out of stock. They had them in stock when I ordered, but apparently they use a Compac computer to manage orders and do nothing in real time. Customer service is useless. I'll never buy from them again.

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Tracked and signed items stolen! Aramex refuse refund, despite being liable for them after delivery (as stated in their terms and conditions). DO NOT USE!..

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Product or Service Quality
1 (2 reviews)
1.2 (253 reviews)
Reviewer's quote

No items

it is very bad service, and donot understand why UAE carrefour use their services for delivery, not able to reach aramex customer services center only wast money when call them, never have human to answer the call. 2 days no one collect the order wasting time..

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Wine Enthusiast and Aramex Pros and Cons

Pros
  • Good advertising
  • Unprofessional
  • Service
  • Prices
Cons
  • No customer service
  • Unhelpful customer service
  • Products breaking fast
  • Customer service
  • Poor explanations
  • Service

Wine Enthusiast and Aramex Most Positive Reviews

Top rated reviews
No votes
5

I have used the company here in Dammam, Saudi Arabia a few times for online purchasing. I would like to highlight the...

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No votes
5

My parcel no. Is 3436398254 Karachi to Jeddah. Wait was 44kg. Parcel delivered wrong address. My parcel was 2/pcs. One...

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Wine Enthusiast and Aramex Most Critical Reviews

Lowest rated reviews
1

I ordered several wine decanters, and got an immediate email confirmation of order. One day later realized they badly...

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1

The worst service ever. IT took 3 days to deliver my parcel from New York into Doha and already 10 days this beautiful c...

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1

Easy and good to put in but when the 166 bottle fridge broke I couldn’t get any help

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1

Very slow. Unhelpfull customer service. Package sent inside cairo on 2nd of dec. Its 13th of dec and not yet received...

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Wine Enthusiast and Aramex Latest Reviews

Recent published reviews
No votes

Looking for an ETA for PO #144097521,
Customer : Robert, Customer Impressions
Thanks for your help,
-Michael Hayes

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No votes

I had a package delivered by UPS to the NY Springfield gardens depot 5 weeks ago. The courier obtained a signature on de...

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1

I ordered an item on June 14, 2020. At the time this was ordered they stated if ordered by June 14 that it would be...

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1

I have uploaded kyc correct documents thrice and every time iam getting error message.why is it so.ond

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Wine Enthusiast and Aramex Products and Services

Most reviewed product and services
  • Wine Enthusiast Customer Care (2 reviews)
  • Wine Enthusiast Delivery Service (2 reviews)
  • Aramex Delivery Service (212 reviews)
  • Aramex Courier Delivery Service (77 reviews)
  • Aramex Shipping Service (54 reviews)