PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Viabox and Aramex as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Viabox

Viabox

1.6
Aramex

Aramex

Has Verified Representatives
1.2
Viabox
Aramex

Viabox and Aramex Overview

Total reviews
70
618
Company responses
0
4
Issues resolved
5
7

Viabox and Aramex Consumer Ratings

Rank
139 out of 1050 in Transportation and Logistics category
225 out of 1050 in Transportation and Logistics category
Customer service
135 in category
152 in category
Product or Service Quality
102 in category
145 in category
Website
123 in category
174 in category
Turnaround Time
121 in category
143 in category

Viabox and Aramex Rating Details

Customer service
1.3 (32 reviews)
1.1 (296 reviews)
Reviewer's quote

Awful company, awful customer service!! SAVE your money and go somewhere ELSE! Also extremely OVERPRICED..

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...I called the customer service, the operator told me pickup started from 9:00. The operator said pickup would therefore take place between 9:00 to 12:00. I confirmed my details (address for pickup and delivery, phone number ..

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Product or Service Quality
1.5 (30 reviews)
1.2 (253 reviews)
Reviewer's quote

...Do not use this service, it offers no financial benefit whatsoever. Angry and frustrated, Repurchased the goods and had them sent direct from Amazon..

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it is very bad service, and donot understand why UAE carrefour use their services for delivery, not able to reach aramex customer services center only wast money when call them, never have human to answer the call. 2 days no one collect the order wasting time..

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Website
1.9 (27 reviews)
1.4 (232 reviews)
Reviewer's quote

I thought it was a mistake and contacted them again but it turned out to be true and that's an absurd since USPS rates website show around $13 (maybe less) for this service. Unfortunately neither USPS nor any other carrier will accept international card as payment. :( I live in Brazil and don't see...

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Despite me sending my documents multiple times through multiple channels (SMS update, website update, customer care escalations) I keep getting mails and messages that my consignment is delayed because of lack of KYC documents. Worse than that, is the links they keep sending in their mails and...

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Turnaround Time
1.3 (27 reviews)
1.1 (245 reviews)
Reviewer's quote

I ordered $642 worth of merchandise from Amazon US in January and paid for Viabox to ship it to Rio De Janeiro where I was working at the time. The package didn't ship on time so I changed my flights to give it another week and still no cigar. I moved back to Australia to find out it had been stuck...

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I have never received my parcels on time. My parcel was dropped at ur place on the 6th of june ..

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Viabox and Aramex Pros and Cons

Pros
  • Repacking for free
  • Site
  • Pics of content for free
  • Unprofessional
  • Service
  • Prices
Cons
  • Customer service
  • Communication
  • Slow responses from customer service
  • Customer service
  • Poor explanations
  • Service

Viabox and Aramex Most Positive Reviews

Top rated reviews
3.5

I ordered two perfumes from Amazon ($80 total) and got free shipping but had no idea they could not be shipped...

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5

I have used the company here in Dammam, Saudi Arabia a few times for online purchasing. I would like to highlight the...

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3.4

So basically, they OPENED the package. Jason Statham's #1 rule as the Transporter was, "Never open the package." THEY OP...

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5

My parcel no. Is 3436398254 Karachi to Jeddah. Wait was 44kg. Parcel delivered wrong address. My parcel was 2/pcs. One...

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Viabox and Aramex Most Critical Reviews

Lowest rated reviews
1

Don't ever deal with these clowns, they will overcharge you for shipping rates. I compared one item which I had to ano...

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1

The worst service ever. IT took 3 days to deliver my parcel from New York into Doha and already 10 days this beautiful c...

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1

WORST COMPANY EVER!! the charged me 47usd for a package, But i only got a letter that weighed 0,6 ounces with one item i...

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1

Very slow. Unhelpfull customer service. Package sent inside cairo on 2nd of dec. Its 13th of dec and not yet received...

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Viabox and Aramex Latest Reviews

Recent published reviews
No votes

I try to call the phone number given and nothing never happens this is horrible service and I might just have to call...

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No votes

I had a package delivered by UPS to the NY Springfield gardens depot 5 weeks ago. The courier obtained a signature on de...

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No votes

Ordered a item from Pinkyminnie.com. My order number was 1392. tracking number YT2012621272084186.. PACKAGE STATES...

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1

I have uploaded kyc correct documents thrice and every time iam getting error message.why is it so.ond

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Viabox and Aramex Products and Services

Most reviewed product and services
  • Viabox Shipping Service (14 reviews)
  • Viabox Delivery Service (11 reviews)
  • Viabox Customer Care (7 reviews)
  • Aramex Delivery Service (212 reviews)
  • Aramex Courier Delivery Service (77 reviews)
  • Aramex Shipping Service (54 reviews)