PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tnt Express and Aramex as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aramex

Aramex

Has Verified Representatives
1.2
Tnt Express
Aramex

Tnt Express and Aramex Overview

Total reviews
155
603
Company responses
0
4
Issues resolved
0
7

Tnt Express and Aramex Consumer Ratings

Rank
197 out of 1030 in Transportation and Logistics category
221 out of 1030 in Transportation and Logistics category
Customer service
132 in category
152 in category
Website
134 in category
168 in category
Turnaround Time
133 in category
141 in category
Tracking Tool
114 in category
105 in category

Tnt Express and Aramex Rating Details

Customer service
1.2 (50 reviews)
1.1 (286 reviews)
Reviewer's quote

...I tried to email TNT customer service, but no response..

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...I called the customer service, the operator told me pickup started from 9:00. The operator said pickup would therefore take place between 9:00 to 12:00. I confirmed my details (address for pickup and delivery, phone number ..

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Website
1.7 (36 reviews)
1.4 (223 reviews)
Reviewer's quote

...one week later i still don't have my package, at least the website where i bought the product refunded me..

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...The website had a bunch of errors but it worked eventually. They took the money (51,07€) from my credit card and were supposed to pick the item up and send it to me. Then I got an email the next day: they told me there will be a special charge of 100USD on top of what I already paid...

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Turnaround Time
1.1 (35 reviews)
1.1 (236 reviews)
Reviewer's quote

...now i lost my time and my clients. now i can see this is nonprofessionals. ..

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I have never received my parcels on time. My parcel was dropped at ur place on the 6th of june ..

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Tracking Tool
1.3 (32 reviews)
1.4 (230 reviews)
Reviewer's quote

...I gave my name, phone number and tracking number of the parcel. I never got a call from them. I still don't have my parcel three days after the supposed delivery date...

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...package to be collected from my house, I paid for the shipment and 2 hours later and aramex employee collected the package, they took photos of my ID but no tracking number was ever provided to me and Im unable to track the package. Ive tried calling, emailing and no one gets back to me. Im unable to claim from insurance as you need to link the...

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Tnt Express and Aramex Pros and Cons

Pros
  • Unliked
  • Unlike
  • Non
  • Unprofessional
  • Service
  • Prices
Cons
  • Customer service
  • Delivery service
  • Bad delivery
  • Poor explanations
  • Service
  • Delays

Tnt Express and Aramex Most Positive Reviews

Top rated reviews
5

TNT confirmed delivery Wednesday, then Thursday, then cant find my package.
We have never had a good experience with TN...

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5

I have used the company here in Dammam, Saudi Arabia a few times for online purchasing. I would like to highlight the...

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No votes
5

My parcel no. Is 3436398254 Karachi to Jeddah. Wait was 44kg. Parcel delivered wrong address. My parcel was 2/pcs. One...

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Tnt Express and Aramex Most Critical Reviews

Lowest rated reviews
1

I ordered an expensive TV from Germany via Amazon. The company I ordered it from sent it via TNT Express. I was not cont...

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1

The worst service ever. IT took 3 days to deliver my parcel from New York into Doha and already 10 days this beautiful c...

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1

the worst service ever

i booked with them a parcel collection 4 times and always they have a wrong address even I chang...

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1

Very slow. Unhelpfull customer service. Package sent inside cairo on 2nd of dec. Its 13th of dec and not yet received...

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Tnt Express and Aramex Latest Reviews

Recent published reviews
No votes

I need to track my tnt package

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No votes

In spite of repeated uploading of documents from your end you are rejecting it.
Please offer a solution

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1

Your phones are turned off and my package has not showed up

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1

Very disappointed with Aramex Johannesburg service. Parcel is over a week and still not delivered and never contacted...

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Tnt Express and Aramex Products and Services

Most reviewed product and services
  • Tnt Express Delivery Service (45 reviews)
  • Tnt Express Shipping Service (9 reviews)
  • Tnt Express Customer Care (9 reviews)
  • Aramex Delivery Service (210 reviews)
  • Aramex Courier Delivery Service (75 reviews)
  • Aramex Shipping Service (53 reviews)