PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aramex and Tnt Express as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aramex

Aramex

Has verified representatives
1.2
Aramex
Tnt Express

Aramex and Tnt Express Overview

Total reviews
516
149
Company responses
4
0
Issues resolved
6
0

Aramex was first mentioned on PissedConsumer on Aug 2, 2008 and since then this brand received 516 reviews. It is 367 reviews more than Tnt Express received since Jul 8, 2008.

Aramex and Tnt Express Consumer Ratings

Rank
206 out of 1687 in Transportation and Logistics category
187 out of 1687 in Transportation and Logistics category
Customer service
148 in category
124 in category
Product or Service Quality
144 in category
152 in category
Turnaround Time
134 in category
133 in category

According to consumer ratings and reviews, Tnt Express ranks 19 points higher in the Transportation and Logistics category than Aramex. People gave Aramex 1.1 stars for Customer service criterion in Transportation and Logistics category and it is 233 points higher than the worst rated brand in this category. At the same time, Tnt Express was rated 1.3 stars for Customer service criterion in this category and it is 257 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Aramex has a higher rating than Tnt Express. Regarding Turnaround Time criterion, consumers gave Aramex 1.1 stars and it is 65% greater than other in category. Tnt Express however was rated 1.1 stars and it is 65% greater than other in category.

Aramex and Tnt Express Rating Details

Customer service
1.1 (246 reviews)
1.3 (47 reviews)
Reviewer's quote

I ordered my bath and body works and unluckily they are the partnered courier. Ive called them twice to update my phone number and even has given them preferred time and nothing happened. Its two weeks now and I just decided to pick it up still after two days I am waiting for sms for me to be able...

PissedConsumer1715659

...This is a complaint by me, your customer. I had to call in to discover this info because your tracking system offered no updates for 6 days between NOV 20 and NO V 26. Stuck somewhere in Arnhem or Lieges...

Todd L
Product or Service Quality
1.1 (212 reviews)
1 (27 reviews)
Reviewer's quote

Delayed in delivering the shipment.

Kim D

...one week later i still don't have my package, at least the website where i bought the product refunded me..

PissedConsumer1698724
Turnaround Time
1.1 (200 reviews)
1.1 (32 reviews)
Reviewer's quote

worst customer and delivery service ever. shame

Akhdiya M

...now i lost my time and my clients. now i can see this is nonprofessionals. ..

PissedConsumer1190945

Aramex and Tnt Express Pros and Cons

Pros
  • Unprofessional
  • Service
  • Website
  • Unliked
  • Unlike
  • Non
Cons
  • Service
  • Poor explanations
  • Customer service
  • Customer service
  • Delivery service
  • Bad delivery

Aramex and Tnt Express Most Positive Reviews

Top rated reviews
5

I have used the company here in Dammam, Saudi Arabia a few times for online purchasing. I would like to highlight the...

5

TNT confirmed delivery Wednesday, then Thursday, then cant find my package.
We have never had a good experience with TN...

Aramex and Tnt Express Most Critical Reviews

Lowest rated reviews
1

The worst service ever. IT took 3 days to deliver my parcel from New York into Doha and already 10 days this beautiful c...

1

I ordered an expensive TV from Germany via Amazon. The company I ordered it from sent it via TNT Express. I was not cont...

Aramex and Tnt Express Latest Reviews

Recent published reviews
1

Why does no one answer the phone. 10 minutes waiting on the phone and still no one answers.

Read all 516 reviews
2.2

According to your tracking system, and to your employees who monitor shipments,
my shipment sat in Arnhem for more than 7...

Read all 149 reviews

Aramex and Tnt Express Products and Services

Most reviewed product and services
  • Aramex Delivery Service (202 reviews)
  • Aramex Courier Delivery Service (69 reviews)
  • Aramex Shipping Service (45 reviews)
  • Tnt Express Delivery Service (45 reviews)
  • Tnt Express Customer Care (9 reviews)
  • Tnt Express Shipping Service (8 reviews)