PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Shippingquest and Aramex as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Shippingquest
Aramex

Shippingquest and Aramex Overview

Total reviews 95 630
Company responses 28 4
Issues resolved 2 7

Shippingquest and Aramex Consumer Ratings

Rank
35 out of 1060 in Transportation and Logistics category
233 out of 1060 in Transportation and Logistics category
Customer service
30 in category
158 in category
Price Affordability
43 in category
161 in category
Product or Service Quality
31 in category
151 in category
Turnaround Time
28 in category
147 in category

Shippingquest and Aramex Rating Details

Customer service
3.2 (70 reviews)
1.1 (297 reviews)
Reviewer's quote

The customer service of ShippingQuest was so wonderful and helpful. They helped us on setting up our account and shipment. We had a total of 25 boxes of 18 by 18 by 24 sizes as advised...

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...I called the customer service, the operator told me pickup started from 9:00. The operator said pickup would therefore take place between 9:00 to 12:00. I confirmed my details (address for pickup and delivery, phone number ..

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Price Affordability
3.2 (68 reviews)
1.4 (194 reviews)
Reviewer's quote

...They were also the best price I could find with international shipping!..

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...dramatically because they put boxes, foaming, papers and alot of unnecessary packaging jut to increase wieght and normally you pay them more than the item price. 6- Offices normally closed during working hours. 7- Bad handling, I shipped a water colled PC from Dubai, the seller put 5 stickers with arrowz up and i received tthe...

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Product or Service Quality
3.2 (66 reviews)
1.2 (254 reviews)
Reviewer's quote

...I have read good reviews for them then I decided to go with them, though I was hesitant at first I still tried to call them to see how is their customer service works. At first they have told me that they cannot pack furniture and is that they no accept shipment with furniture and sofa bed. They suggested me to sell the furniture and bed so I had a second thought of doing it, I did anyway...

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it is very bad service, and donot understand why UAE carrefour use their services for delivery, not able to reach aramex customer services center only wast money when call them, never have human to answer the call. 2 days no one collect the order wasting time..

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Turnaround Time
3.4 (65 reviews)
1.1 (246 reviews)
Reviewer's quote

...It's not our first time to do international shipment but it was our first time to use them. The price was given an upfront and was sent through email. We fully understand how international shipment works and we appreciate the transparency of their work...

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...I’ve been providing all the documents the 4th time around. And this is besides the fact that iam bombarded with messages and pre recorded calls at least 20-30 times a day and when I contacted their customer care line the woman on the other side was downright horrible..

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Shippingquest and Aramex Pros and Cons

Pros
  • Great customer service
  • Great service
  • Delivery time
  • Unprofessional
  • Service
  • Prices
Cons
  • Being belitted and bullied
  • Hidden charges
  • Delay getting answers
  • Customer service
  • Poor explanations
  • Service

Shippingquest and Aramex Most Positive Reviews

Top rated reviews
5

ShippingQuest has provided an Outstanding service. We shipped our boxes to Cebu,Philippines from Chicago IL.

We spok...

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5

I have used the company here in Dammam, Saudi Arabia a few times for online purchasing. I would like to highlight the...

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5

We recently used ShippingQuest to ship our goods to Cali Colombia. The entire experience was very good. Much like everyo...

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5

My parcel no. Is 3436398254 Karachi to Jeddah. Wait was 44kg. Parcel delivered wrong address. My parcel was 2/pcs. One...

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Shippingquest and Aramex Most Critical Reviews

Lowest rated reviews
1

The worst international freight shipping company ever in all terms and steps. Very bad communication and agreement...

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1

The worst service ever. IT took 3 days to deliver my parcel from New York into Doha and already 10 days this beautiful c...

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1

FRAUD by www.ShippingQuest.com , the case is currently prepared for FTC and FEDERAL INVESTIGATION for elaborate BAIT &am...

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1

Very slow. Unhelpfull customer service. Package sent inside cairo on 2nd of dec. Its 13th of dec and not yet received...

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Shippingquest and Aramex Latest Reviews

Recent published reviews
1

On May 11th I ordered item 163147 a dress Order No. LEADV133113. It is now 42 days later and I have not received the...

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No votes

I usually order my Homeopathy medicine from my sisterDr.Heena Khan in Mumbai. She sends them with all the required docum...

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1

My order has not been seen and can't track IT, Get things done soon or i want my money back. Order Nr: lx796854095nl

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2

As there a confusion in identity proof and no one is picking the call up.

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Shippingquest and Aramex Products and Services

Most reviewed product and services
  • Shippingquest Delivery Service (58 reviews)
  • Shippingquest Shipping Service (22 reviews)
  • Shippingquest Customer Care (13 reviews)
  • Aramex Delivery Service (214 reviews)
  • Aramex Courier Delivery Service (78 reviews)
  • Aramex Shipping Service (55 reviews)