PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about MyUS and Aramex as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

MyUS

MyUS

Has verified representatives
2.3
Aramex

Aramex

Has verified representatives
1.2
MyUS
Aramex

MyUS and Aramex Overview

Total reviews
70
536
Company responses
37
4
Issues resolved
3
6

Aramex was first mentioned on PissedConsumer on Aug 2, 2008 and since then this brand received 536 reviews. It is 466 reviews more than MyUS received since Dec 9, 2012. MyUS responds to reviews and communicates with its consumers more often than Aramex. MyUS customer service team contacts its customers via PissedConsumer.com in 53 percent of cases. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with MyUS customer support team than with Aramex customer service.

MyUS and Aramex Consumer Ratings

Rank
68 out of 1508 in Transportation and Logistics category
205 out of 1508 in Transportation and Logistics category
Customer service
135 in category
142 in category
Website
78 in category
156 in category
Price Affordability
127 in category
141 in category

According to consumer ratings and reviews, MyUS ranks 137 points higher in the Transportation and Logistics category than Aramex. People gave MyUS 1.2 stars for Customer service criterion in Transportation and Logistics category and it is 249 points higher than the worst rated brand in this category. At the same time, Aramex was rated 1.1 stars for Customer service criterion in this category and it is 242 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that MyUS has a higher rating than Aramex. Regarding Price Affordability criterion, consumers gave MyUS 1.6 stars and it is 67% greater than other in category. Aramex however was rated 1.4 stars and it is 63% greater than other in category.

MyUS and Aramex Rating Details

Customer service
1.2 (44 reviews)
1.1 (256 reviews)
Reviewer's quote

...Based on the comments of their customer service it was evidently stolen in their wearhouse („which rarely happens it you don’t purchase insurance...

Peter T

and my shipments was with them for 5 days on hold and when I call for deliver, a customer service guy told me that they are very busy and it will take 3 to 4 days additional to deliver the package. It was my son's birthday gift so I told him that I will pick it up from the branch if it's okay. Next...

Chavy
Website
2.3 (40 reviews)
1.4 (198 reviews)
Reviewer's quote

to cancel the perfume order and ship the others, but he said it's already shipped and picked up by DHL (BTW: on the website says DHL express 1-4 days delivery) but DHL sent me SMS when they picked up the shipment saying 7 days to deliver, what a misleading. So Imagine this: 1- An orders cost me $25...

Hazem

...The website had a bunch of errors but it worked eventually. They took the money (51,07€) from my credit card and were supposed to pick the item up and send it to me. Then I got an email the next day: they told me there will be a special charge of 100USD on top of what I already paid...

Nils B
Price Affordability
1.6 (38 reviews)
1.4 (164 reviews)
Reviewer's quote

Unlike some other companies they declare the price of the presents and we had to pay customs for our newborn baby gifts when they finally arrived after a long wait. It has been the most frustrating experience dealing with unpractical people such as everybody working in My US. The clothes didn’t...

Yasemin A

...dramatically because they put boxes, foaming, papers and alot of unnecessary packaging jut to increase wieght and normally you pay them more than the item price. 6- Offices normally closed during working hours. 7- Bad handling, I shipped a water colled PC from Dubai, the seller put 5 stickers with arrowz up and i received tthe...

Nadhim A

MyUS and Aramex Pros and Cons

Pros
  • Disgraceful
  • That they offered a service
  • What they promised
  • Unprofessional
  • Service
  • Website
Cons
  • Very bad experience
  • Worst service
  • Pathetic customer service
  • Service
  • Poor explanations
  • Delays

MyUS and Aramex Most Positive Reviews

Top rated reviews
5

hi
i used myus for long time , and they have great support team , i joined with free package on the first month by usin...

5

I have used the company here in Dammam, Saudi Arabia a few times for online purchasing. I would like to highlight the...

MyUS and Aramex Most Critical Reviews

Lowest rated reviews
1

This *** company gave me very hard time. They lost me my package in their warehouse and they did not bother to search...

1

The worst service ever. IT took 3 days to deliver my parcel from New York into Doha and already 10 days this beautiful c...

MyUS and Aramex Latest Reviews

Recent published reviews
1.7

Unfortunately I can not log in to my account. I tried every solution that Myus recommends but nothing seems to work....

Read all 70 reviews
1.4

disasterous performance. sluggish service, non existant customer care.

Read all 536 reviews

MyUS and Aramex Products and Services

Most reviewed product and services
  • Myus Shipping Service (33 reviews)
  • Myus Delivery Service (12 reviews)
  • Myus Packing Service (3 reviews)
  • Aramex Delivery Service (207 reviews)
  • Aramex Courier Delivery Service (73 reviews)
  • Aramex Shipping Service (48 reviews)