PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aramex and MyUS as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aramex

Aramex

1.2
MyUS

MyUS

Has Verified Representatives
2.2
Aramex
MyUS

Aramex and MyUS Overview

Total reviews 630 91
Company responses 4 47
Issues resolved 7 4

Aramex and MyUS Consumer Ratings

Rank
232 out of 1057 in Transportation and Logistics category
75 out of 1057 in Transportation and Logistics category
Customer service
157 in category
150 in category
Product or Service Quality
152 in category
123 in category
Turnaround Time
147 in category
125 in category
Tracking Tool
111 in category
52 in category

Aramex and MyUS Rating Details

Customer service
1.1 (297 reviews)
1.2 (57 reviews)
Reviewer's quote

...I called the customer service, the operator told me pickup started from 9:00. The operator said pickup would therefore take place between 9:00 to 12:00. I confirmed my details (address for pickup and delivery, phone number ..

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...The service is rubbish and they offer no support at all..

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Product or Service Quality
1.2 (254 reviews)
1.3 (48 reviews)
Reviewer's quote

it is very bad service, and donot understand why UAE carrefour use their services for delivery, not able to reach aramex customer services center only wast money when call them, never have human to answer the call. 2 days no one collect the order wasting time..

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...Once you sign up, get ready for the RIDE! NOT RELIABLE AT ALL! Look somewhere else for this service. Thank me later!..

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Turnaround Time
1.1 (246 reviews)
1.3 (45 reviews)
Reviewer's quote

...I’ve been providing all the documents the 4th time around. And this is besides the fact that iam bombarded with messages and pre recorded calls at least 20-30 times a day and when I contacted their customer care line the woman on the other side was downright horrible..

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...As of now, I am guessing that I would find my item somewhere online for sale in due time. Abominable!..

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Tracking Tool
1.4 (240 reviews)
2 (46 reviews)
Reviewer's quote

...Seems stuck in South Africa from the tracking system. No follow-up nor response despite calling multiple times and multiple emails..

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Keep in mind I've paid for all possible fast-tracking here, and the packages are urgently needed for the upcoming weekend. I'm mind-blown by this point and scramble to contact MyUS, who end up having no contact number, just staff they contract to work 24h a day on chat. I was told the same...

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Aramex and MyUS Pros and Cons

Pros
  • Unprofessional
  • Service
  • Prices
  • Disgraceful
  • Works 9 times out of 10
  • That they offered a service
Cons
  • Customer service
  • Poor explanations
  • Service
  • Very bad experience
  • Worst service
  • Customer service

Aramex and MyUS Most Positive Reviews

Top rated reviews
5

I have used the company here in Dammam, Saudi Arabia a few times for online purchasing. I would like to highlight the...

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5

hi
i used myus for long time , and they have great support team , i joined with free package on the first month by usin...

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5

My parcel no. Is 3436398254 Karachi to Jeddah. Wait was 44kg. Parcel delivered wrong address. My parcel was 2/pcs. One...

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4.8

If i knew it was so easy i wuld have dne this yrs ago..received my package 4 days before the delivery date..wonderful....

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Aramex and MyUS Most Critical Reviews

Lowest rated reviews
1

The worst service ever. IT took 3 days to deliver my parcel from New York into Doha and already 10 days this beautiful c...

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1

This *** company gave me very hard time. They lost me my package in their warehouse and they did not bother to search...

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1

Very slow. Unhelpfull customer service. Package sent inside cairo on 2nd of dec. Its 13th of dec and not yet received...

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1

I have to share my terrible experience with a shipping company to the rest of the world, so here it is!
1.1. I thought...

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Aramex and MyUS Latest Reviews

Recent published reviews
No votes

I usually order my Homeopathy medicine from my sisterDr.Heena Khan in Mumbai. She sends them with all the required docum...

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1.2

I need to know where my packages are I have sent many emails tried to use the chat option & called many times all to...

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2

As there a confusion in identity proof and no one is picking the call up.

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No votes

My courier still not recived...Msg got 10 september will be deilvered but still not recieved

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Aramex and MyUS Products and Services

Most reviewed product and services
  • Aramex Delivery Service (213 reviews)
  • Aramex Courier Delivery Service (78 reviews)
  • Aramex Shipping Service (55 reviews)
  • Myus Shipping Service (38 reviews)
  • Myus Delivery Service (15 reviews)
  • Myus Account (3 reviews)