PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aramex and Fetchr as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aramex

Aramex

Has verified representatives
1.2
Fetchr

Fetchr

1.2
Aramex
Fetchr

Aramex and Fetchr Overview

Total reviews
515
66
Company responses
4
0
Issues resolved
6
1

Aramex was first mentioned on PissedConsumer on Aug 2, 2008 and since then this brand received 515 reviews. It is 449 reviews more than Fetchr received since Apr 14, 2017. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Fetchr customer support team than with Aramex customer service.

Aramex and Fetchr Consumer Ratings

Rank
206 out of 1687 in Transportation and Logistics category
224 out of 1687 in Transportation and Logistics category
Customer service
149 in category
152 in category
Product or Service Quality
144 in category
126 in category
Turnaround Time
134 in category
247 in category

According to consumer ratings and reviews, Aramex ranks 18 points higher in the Transportation and Logistics category than Fetchr. People gave Aramex 1.1 stars for Customer service criterion in Transportation and Logistics category and it is 232 points higher than the worst rated brand in this category. At the same time, Fetchr was rated 1.1 stars for Customer service criterion in this category and it is 229 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Fetchr has a higher rating than Aramex. Regarding Turnaround Time criterion, consumers gave Aramex 1.1 stars and it is 65% greater than other in category. Fetchr however was rated 1 stars and it is 65% worse than other in category.

Aramex and Fetchr Rating Details

Customer service
1.1 (246 reviews)
1.1 (31 reviews)
Reviewer's quote

I ordered my bath and body works and unluckily they are the partnered courier. Ive called them twice to update my phone number and even has given them preferred time and nothing happened. Its two weeks now and I just decided to pick it up still after two days I am waiting for sms for me to be able...

PissedConsumer1715659

...Worst customer service, worst courier service!..

Annabelle G
Product or Service Quality
1.1 (211 reviews)
1.2 (30 reviews)
Reviewer's quote

Delayed in delivering the shipment.

Kim D

Every time a package is delivered to me through this company, they deliver my package to the wrong area of Dubai. Despite, providing them with the correct address and landmark for delivery. I don’t know what the problem is, but it’s a horrible delivery company and Sun Sand and Sporrs needs to use a...

Tanya M
Turnaround Time
1.1 (200 reviews)
1 (27 reviews)
Reviewer's quote

worst customer and delivery service ever. shame

Akhdiya M

...I specifically ordered on carrefour online to be delivered as a specific time when i al home. I get a msg from fletchr 1 hr before scheduled delivery time that the order will be delivered the following day. It would have been easier for me to drive to the supermarket and get it myself..

Samanthi

Aramex and Fetchr Pros and Cons

Pros
  • Unprofessional
  • Service
  • Website
No votes
Cons
  • Service
  • Poor explanations
  • Customer service
  • Bad functioning application site
  • Poor out of date service delivery
  • Delivery

Aramex and Fetchr Most Positive Reviews

Top rated reviews
5

I have used the company here in Dammam, Saudi Arabia a few times for online purchasing. I would like to highlight the...

3.3

I found Desertcart to be good. They delivered my product before scheduled time. Their website also user friendly. But...

Aramex and Fetchr Most Critical Reviews

Lowest rated reviews
1

The worst service ever. IT took 3 days to deliver my parcel from New York into Doha and already 10 days this beautiful c...

1

I have an order no 71700041938 from Adidas KSA online store from 24-11-2017
First, the order was mispacked (one shoes ins...

Aramex and Fetchr Latest Reviews

Recent published reviews

Maybe the worse company I have ever dealt in years in Dubai. You cannot communicate with anyone! Still waiting for days...

Read all 515 reviews
1

I had a package shipped/delivered. Fetch says they didn't get it even when I sent the order number and tracking number a...

Read all 66 reviews

Aramex and Fetchr Products and Services

Most reviewed product and services
  • Aramex Delivery Service (202 reviews)
  • Aramex Courier Delivery Service (69 reviews)
  • Aramex Shipping Service (45 reviews)
  • Fetchr Delivery Service (24 reviews)
  • Fetchr Customer Care (14 reviews)
  • Fetchr Courier Delivery Service (13 reviews)