PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aramex and Fedex as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aramex

Aramex

Has verified representatives
1.2
Fedex

Fedex

1.4
Aramex
Fedex

Aramex and Fedex Overview

Total reviews
538
5181
Company responses
4
0
Issues resolved
6
29

Fedex was first mentioned on PissedConsumer on Mar 26, 2007 and since then this brand received 5181 reviews. It is 4643 reviews more than Aramex received since Aug 2, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Aramex customer support team and Fedex customer service.

Aramex and Fedex Consumer Ratings

Rank
205 out of 1509 in Transportation and Logistics category
154 out of 1509 in Transportation and Logistics category
Customer service
142 in category
124 in category
Product or Service Quality
141 in category
115 in category
Turnaround Time
131 in category
118 in category

According to consumer ratings and reviews, Fedex ranks 51 points higher in the Transportation and Logistics category than Aramex. People gave Aramex 1.1 stars for Customer service criterion in Transportation and Logistics category and it is 244 points higher than the worst rated brand in this category. At the same time, Fedex was rated 1.2 stars for Customer service criterion in this category and it is 262 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Fedex has a higher rating than Aramex. Regarding Turnaround Time criterion, consumers gave Aramex 1.1 stars and it is 66% greater than other in category. Fedex however was rated 1.2 stars and it is 69% greater than other in category.

Aramex and Fedex Rating Details

Customer service
1.1 (257 reviews)
1.2 (1597 reviews)
Reviewer's quote

and my shipments was with them for 5 days on hold and when I call for deliver, a customer service guy told me that they are very busy and it will take 3 to 4 days additional to deliver the package. It was my son's birthday gift so I told him that I will pick it up from the branch if it's okay. Next...

Chavy

When contacting Fedx customer service they are unfriendly and have various excuses the latest being it is over 7 days since delivered and therefore they cannot do anything about it. I have to contact the vendor for them to file a complaint. When asked Fedx to contact driver and have the package...

Emmarose
Product or Service Quality
1.1 (221 reviews)
1.3 (1289 reviews)
Reviewer's quote

...sluggish service, non existant customer care..

PissedConsumer1766684

...I hate these delivery service..

Tina D
Turnaround Time
1.1 (208 reviews)
1.2 (1188 reviews)
Reviewer's quote

...Whenever there are deliveries coming in their way, they can't give it a space in their time to deliver as it's not in their set of deliveries. If I just knew that Amazon will deal my order with Aramex UAE, I should have not ordered it at ALL. They are not willing to run an extra mile..

Noya

...No doubt I will not have this package in time. How does a package go from Chicago to New Berlin, back to Chicago and then to Escanaba MI. It has been there since 7:08 pm and there is still no update on Monday 1/20 at 2pm...

PissedConsumer1767233

Aramex and Fedex Pros and Cons

Pros
  • Unprofessional
  • Service
  • Website
  • Nada
  • No good
  • No pros
Cons
  • Service
  • Poor explanations
  • Delays
  • Very poor customer service
  • Delivery service
  • Customer service

Aramex and Fedex Most Positive Reviews

Top rated reviews
5

I have used the company here in Dammam, Saudi Arabia a few times for online purchasing. I would like to highlight the...

5

I don't understand why Fedex receive a package in Texas haul it to Troutdale, Oregon 40 miles from my home in...

Aramex and Fedex Most Critical Reviews

Lowest rated reviews
1

The worst service ever. IT took 3 days to deliver my parcel from New York into Doha and already 10 days this beautiful c...

1

I ordered an item off of amazon.com and the shipper chose fed ex to ship it to me. It was supposed to be delivered...

Aramex and Fedex Latest Reviews

Recent published reviews

My location its not the same in aramex

Read all 538 reviews

They lied about a delivery attempt while I was sitting outside of my porch waiting. No delivery truck came by nor a...

Read all 5181 reviews

Aramex and Fedex Products and Services

Most reviewed product and services
  • Aramex Delivery Service (208 reviews)
  • Aramex Courier Delivery Service (73 reviews)
  • Aramex Shipping Service (48 reviews)
  • Fedex Delivery Service (2123 reviews)
  • Fedex Vehicle Driver (192 reviews)
  • Fedex Customer Care (164 reviews)