PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dhl Canada and Aramex as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aramex

Aramex

Has verified representatives
1.2
Dhl Canada
Aramex

Dhl Canada and Aramex Overview

Total reviews
88
515
Company responses
0
4
Issues resolved
0
6

Aramex was first mentioned on PissedConsumer on Aug 2, 2008 and since then this brand received 515 reviews. It is 427 reviews more than Dhl Canada received since Jun 20, 2012.

Dhl Canada and Aramex Consumer Ratings

Rank
239 out of 1687 in Transportation and Logistics category
206 out of 1687 in Transportation and Logistics category
Customer service
160 in category
149 in category
Value for money
141 in category
128 in category
Website
172 in category
160 in category

According to consumer ratings and reviews, Aramex ranks 33 points higher in the Transportation and Logistics category than Dhl Canada. People gave Dhl Canada 1.1 stars for Customer service criterion in Transportation and Logistics category and it is 221 points higher than the worst rated brand in this category. At the same time, Aramex was rated 1.1 stars for Customer service criterion in this category and it is 232 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Aramex has a higher rating than Dhl Canada. Regarding Website criterion, consumers gave Dhl Canada 1.3 stars and it is 55% greater than other in category. Aramex however was rated 1.4 stars and it is 58% greater than other in category.

Dhl Canada and Aramex Rating Details

Customer service
1.1 (55 reviews)
1.1 (246 reviews)
Reviewer's quote

It’s been over a week for a package to get from souther Alberta to central Alberta have talked to 4 different representatives that have assured me they can fix this I signed up for the no signature required and both time they did not leave package as directed talked to another rep that gaursntied...

Brad h

I ordered my bath and body works and unluckily they are the partnered courier. Ive called them twice to update my phone number and even has given them preferred time and nothing happened. Its two weeks now and I just decided to pick it up still after two days I am waiting for sms for me to be able...

PissedConsumer1715659
Value for money
1.1 (47 reviews)
1.2 (171 reviews)
Reviewer's quote

...They were 30 years old, no value DHL helped me wrap the package and fill in the waybill. no delivery. 3 weeks later I inquired and customs had taken the package, clearly the officials wanted to rob the contents of the envelope...

David H

Lying couriers about delivery time of parcels and shipments for 3 days in a row !!giving fake times and hanging on my face ! And above Ll that keeping my parcel in their car for all day with make up and perfume inside !!!

Kaleya
Website
1.3 (46 reviews)
1.4 (191 reviews)
Reviewer's quote

And lo' 'n behold, the parcel is again MIA - last sighting somewhere in the southern half of the province - now thats according to DHL website. When I phone & believe me I have, I have been put on hold forever, told I would get called back (still waiting), & incredibly, told by the firm including...

PissedConsumer1439754

...The website had a bunch of errors but it worked eventually. They took the money (51,07€) from my credit card and were supposed to pick the item up and send it to me. Then I got an email the next day: they told me there will be a special charge of 100USD on top of what I already paid...

Nils B

Dhl Canada and Aramex Pros and Cons

Pros
  • Deceptive business practices
  • Accurate tracking
  • Good service
  • Unprofessional
  • Service
  • Website
Cons
  • Terrible customer service and terrible tracking
  • Total lack of communication
  • Overcharged on duties
  • Service
  • Poor explanations
  • Customer service

Dhl Canada and Aramex Most Positive Reviews

Top rated reviews
No votes
5

I have used the company here in Dammam, Saudi Arabia a few times for online purchasing. I would like to highlight the...

Dhl Canada and Aramex Most Critical Reviews

Lowest rated reviews
1

I was deceived by hidden fees equaling $37 for DHL to release my package through customs after the fact of already...

1

The worst service ever. IT took 3 days to deliver my parcel from New York into Doha and already 10 days this beautiful c...

Dhl Canada and Aramex Latest Reviews

Recent published reviews
1

My daughter worked hard to buy something saving up her money, after it went thru customs and arrived in canada nothing...

Read all 88 reviews

Maybe the worse company I have ever dealt in years in Dubai. You cannot communicate with anyone! Still waiting for days...

Read all 515 reviews

Dhl Canada and Aramex Products and Services

Most reviewed product and services
  • Dhl Canada Delivery Service (43 reviews)
  • Dhl Canada Express Delivery Service (8 reviews)
  • Dhl Canada Home Delivery Service (2 reviews)
  • Aramex Delivery Service (202 reviews)
  • Aramex Courier Delivery Service (69 reviews)
  • Aramex Shipping Service (45 reviews)