PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aramex and Dhl Canada as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aramex

Aramex

Has verified representatives
1.2
Aramex
Dhl Canada

Aramex and Dhl Canada Overview

Total reviews
516
88
Company responses
4
0
Issues resolved
6
0

Aramex was first mentioned on PissedConsumer on Aug 2, 2008 and since then this brand received 516 reviews. It is 428 reviews more than Dhl Canada received since Jun 20, 2012.

Aramex and Dhl Canada Consumer Ratings

Rank
206 out of 1687 in Transportation and Logistics category
239 out of 1687 in Transportation and Logistics category
Customer service
148 in category
160 in category
Product or Service Quality
144 in category
148 in category
Turnaround Time
134 in category
137 in category

According to consumer ratings and reviews, Aramex ranks 33 points higher in the Transportation and Logistics category than Dhl Canada. People gave Aramex 1.1 stars for Customer service criterion in Transportation and Logistics category and it is 233 points higher than the worst rated brand in this category. At the same time, Dhl Canada was rated 1.1 stars for Customer service criterion in this category and it is 221 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Dhl Canada has a higher rating than Dhl Canada. Regarding Turnaround Time criterion, consumers gave Aramex 1.1 stars and it is 65% greater than other in category. Dhl Canada however was rated 1 stars and it is 64% greater than other in category.

Aramex and Dhl Canada Rating Details

Customer service
1.1 (246 reviews)
1.1 (55 reviews)
Reviewer's quote

I ordered my bath and body works and unluckily they are the partnered courier. Ive called them twice to update my phone number and even has given them preferred time and nothing happened. Its two weeks now and I just decided to pick it up still after two days I am waiting for sms for me to be able...

PissedConsumer1715659

It’s been over a week for a package to get from souther Alberta to central Alberta have talked to 4 different representatives that have assured me they can fix this I signed up for the no signature required and both time they did not leave package as directed talked to another rep that gaursntied...

Brad h
Product or Service Quality
1.1 (212 reviews)
1.1 (45 reviews)
Reviewer's quote

Delayed in delivering the shipment.

Kim D

... my parcel (it’s not close by the way its on the other side of my city)! They are a delivery company for hecks sake! I have been in contact with “customer service” throughout the whole process and they REFUSE to take responsibility for their mistakes. They keep saying they are missing delivery information which is bull since it is all on the original slip and I have re-provided it 3 times. This company is a complete joke...

PissedConsumer1555941
Turnaround Time
1.1 (200 reviews)
1 (43 reviews)
Reviewer's quote

worst customer and delivery service ever. shame

Akhdiya M

One, I will never do business directly with DHL again, and any time I place an order with any vendor, I will first as who the courrier is. If it's DHL, I will take my business elsewhere, and tell them why. Secondly, if you're a driver for DHL, you need to find yourself another job because that...

Denys

Aramex and Dhl Canada Pros and Cons

Pros
  • Unprofessional
  • Service
  • Website
  • Deceptive business practices
  • Accurate tracking
  • Good service
Cons
  • Service
  • Poor explanations
  • Customer service
  • Terrible customer service and terrible tracking
  • Total lack of communication
  • Overcharged on duties

Aramex and Dhl Canada Most Positive Reviews

Top rated reviews
5

I have used the company here in Dammam, Saudi Arabia a few times for online purchasing. I would like to highlight the...

No votes

Aramex and Dhl Canada Most Critical Reviews

Lowest rated reviews
1

The worst service ever. IT took 3 days to deliver my parcel from New York into Doha and already 10 days this beautiful c...

1

I was deceived by hidden fees equaling $37 for DHL to release my package through customs after the fact of already...

Aramex and Dhl Canada Latest Reviews

Recent published reviews
1

Why does no one answer the phone. 10 minutes waiting on the phone and still no one answers.

Read all 516 reviews
1

My daughter worked hard to buy something saving up her money, after it went thru customs and arrived in canada nothing...

Read all 88 reviews

Aramex and Dhl Canada Products and Services

Most reviewed product and services
  • Aramex Delivery Service (202 reviews)
  • Aramex Courier Delivery Service (69 reviews)
  • Aramex Shipping Service (45 reviews)
  • Dhl Canada Delivery Service (43 reviews)
  • Dhl Canada Express Delivery Service (8 reviews)
  • Dhl Canada Home Delivery Service (2 reviews)