PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aramex and Dhl Canada as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aramex

Aramex

Has Verified Representatives
1.2
Aramex
Dhl Canada

Aramex and Dhl Canada Overview

Total reviews
618
100
Company responses
4
0
Issues resolved
7
0

Aramex and Dhl Canada Consumer Ratings

Rank
224 out of 1045 in Transportation and Logistics category
255 out of 1045 in Transportation and Logistics category
Customer service
153 in category
164 in category
Product or Service Quality
145 in category
153 in category
Turnaround Time
143 in category
144 in category
Tracking Tool
107 in category
115 in category

Aramex and Dhl Canada Rating Details

Customer service
1.1 (296 reviews)
1.1 (61 reviews)
Reviewer's quote

...I called the customer service, the operator told me pickup started from 9:00. The operator said pickup would therefore take place between 9:00 to 12:00. I confirmed my details (address for pickup and delivery, phone number ..

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...On the Monday they never came again and when I called customer service they said that it never went out for delivery. So I had to reschedule for the next day. BTW DHL does not have local contact numbers so you always end up getting someone who doesn't know anything in Toronto...

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Product or Service Quality
1.2 (253 reviews)
1.1 (51 reviews)
Reviewer's quote

it is very bad service, and donot understand why UAE carrefour use their services for delivery, not able to reach aramex customer services center only wast money when call them, never have human to answer the call. 2 days no one collect the order wasting time..

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Such terrible service without clear instruction to user. I received email from them a week, repeat every days without any clear info, just say "hold" what means hold, what action is required ? no instruction, no information, no links. If I choose never DHL!..

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Turnaround Time
1.1 (245 reviews)
1.1 (49 reviews)
Reviewer's quote

I have never received my parcels on time. My parcel was dropped at ur place on the 6th of june ..

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...to central Alberta have talked to 4 different representatives that have assured me they can fix this I signed up for the no signature required and both time they did not leave package as directed talked to another rep that gaursntied it would be fixed and delivered the next day and it was not I tried tracking it and it said held for pick up at my request which is 45...

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Tracking Tool
1.4 (239 reviews)
1.4 (48 reviews)
Reviewer's quote

...Seems stuck in South Africa from the tracking system. No follow-up nor response despite calling multiple times and multiple emails..

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As I always do with any courier, I immediately set up text message alerts upon receiving the tracking number. On Tuesday, I got a message a little after noon saying that the item was out for delivery. Since I knew I would not be home, I followed the link in THEIR text message, and followed THEIR...

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Aramex and Dhl Canada Pros and Cons

Pros
  • Unprofessional
  • Service
  • Prices
  • Good service
  • Accurate tracking
  • Hard to have one
Cons
  • Customer service
  • Poor explanations
  • Service
  • Terrible customer service and terrible tracking
  • Total lack of communication
  • Overcharged on duties

Aramex and Dhl Canada Most Positive Reviews

Top rated reviews
5

I have used the company here in Dammam, Saudi Arabia a few times for online purchasing. I would like to highlight the...

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No votes
5

My parcel no. Is 3436398254 Karachi to Jeddah. Wait was 44kg. Parcel delivered wrong address. My parcel was 2/pcs. One...

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No votes

Aramex and Dhl Canada Most Critical Reviews

Lowest rated reviews
1

The worst service ever. IT took 3 days to deliver my parcel from New York into Doha and already 10 days this beautiful c...

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1

I was deceived by hidden fees equaling $37 for DHL to release my package through customs after the fact of already...

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1

Very slow. Unhelpfull customer service. Package sent inside cairo on 2nd of dec. Its 13th of dec and not yet received...

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1

I was robbed by DHL. I bought a couple of low value items on eBay and seller didn't advice that they use this thief of...

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Aramex and Dhl Canada Latest Reviews

Recent published reviews
No votes

I had a package delivered by UPS to the NY Springfield gardens depot 5 weeks ago. The courier obtained a signature on de...

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No votes

THEY DONT DELIVER IT ON TIME. THEY ALWAYS SAY THEIR GOING TO DELIVER BUT THEY DONT... Angry

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1

I have uploaded kyc correct documents thrice and every time iam getting error message.why is it so.ond

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1

Ordered essential parts online from distant supplier. They ship via DHL. Shipping price almost equal part price, but I...

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Aramex and Dhl Canada Products and Services

Most reviewed product and services
  • Aramex Delivery Service (212 reviews)
  • Aramex Courier Delivery Service (77 reviews)
  • Aramex Shipping Service (54 reviews)
  • Dhl Canada Delivery Service (48 reviews)
  • Dhl Canada Express Delivery Service (8 reviews)
  • Dhl Canada Home Delivery Service (3 reviews)