PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Valet Waste and Aqua America as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Valet Waste
Aqua America

Valet Waste and Aqua America Overview

Total reviews
34
219
Company responses
0
0
Issues resolved
0
0

Aqua America was first mentioned on PissedConsumer on Jun 5, 2012 and since then this brand received 219 reviews. It is 185 reviews more than Valet Waste received since Feb 10, 2015.

Valet Waste and Aqua America Consumer Ratings

Rank
212 out of 955 in Utility category
172 out of 955 in Utility category
Reliability
No votes
111 in category
Customer service
No votes
121 in category
Staff
No votes
131 in category

According to consumer ratings and reviews, Aqua America ranks 40 points higher in the Utility category than Valet Waste.

Valet Waste and Aqua America Rating Details

Reliability
No votes
1.4 (94 reviews)
Reviewer's quote

They have not picked up my thrash. They just picked up the recycle bag. This is the third time this happened to me.I don't know if anyone else had a problem, I think they may have had problems with Valet Waste.I can't reach them by phone. I think they are closed for a few days.I am forced to pay...

Sandra S

I moved into an area that Aqua is the only option for water. I filed 3 different applications before moving in to my home. I had to file 3 because the other two apparently were lost. I called them on the day of move in and they assured me there would be no interruption of service and everything was...

PissedConsumer1757275
Customer service
No votes
1.2 (106 reviews)
Reviewer's quote

...All customer service does is tell you sorry but when you ask for a refund because they miss you more than they come they ignore you. Stay clear of apartments that use them..

PissedConsumer1117269

...Talking to customer service has been a waste of time. Really nice how Aqua treats a Disabled Senior citizen and leaves them without water to take a bath or cook!!! AND I have always paid my water bills!!! Please note that Aqua has never resolved a complaint against them..

ballen3
Staff
No votes
1.3 (101 reviews)
Reviewer's quote

They take pictures of trash outside my door claiming to have three or more bags. when in their own picture it shows only have two. Then they'll say that my bags are over the weight limit 25 lb, I have a bathroom scale I weigh my trash bags. when I asked her employee one night do you have a scale in...

Wanda A

Called to have service turned on & almost 3 weeks later no water, RIDICULOUS!, supervisor repeated what phone staff told us &everyone has a different story , HORRIBLE SERVICE & no other company to use..

Telma

Valet Waste and Aqua America Pros and Cons

Pros
No votes
  • Water comes to my home
  • Dirty water and outrageous pricing
Cons
No votes
  • Customer service
  • Payment methods
  • Policies

Valet Waste and Aqua America Most Positive Reviews

Top rated reviews
No votes
5

Just rude period!!! They need better customer service

Valet Waste and Aqua America Most Critical Reviews

Lowest rated reviews
1

I have had great service from them one year, and the very next year I paid for the whole year in advance. Since then I...

1

Add me to the list of people who hate the monopoly that is Aqua.
I think they went from quarterly to monthly billing so...

Valet Waste and Aqua America Latest Reviews

Recent published reviews
1

They have not picked up my thrash. They just picked up the recycle bag. This is the third time this happened to me.
I don...

Read all 34 reviews

The customer service charge is a disgrace its more than my water usage. People in Bensalem are fed up with this charge

Read all 219 reviews

Valet Waste and Aqua America Products and Services

Most reviewed product and services
  • Valet Waste Residential Waste Collection (14 reviews)
  • Valet Waste Waste Collection (5 reviews)
  • Aqua America Residential Water Supply (64 reviews)
  • Aqua America Water Supply (34 reviews)
  • Aqua America Customer Care (33 reviews)