PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Apx International and UPS as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Apx International
UPS

Apx International and UPS Overview

Total reviews
35
5822
Company responses
0
0
Issues resolved
0
28

Apx International and UPS Consumer Ratings

Rank
170 out of 1048 in Transportation and Logistics category
167 out of 1048 in Transportation and Logistics category
Turnaround Time
108 in category
No votes
Diversity of Products or Services
144 in category
No votes
Customer service
94 in category
No votes
Exchange, Refund and Cancellation Policy
91 in category
No votes

Apx International and UPS Rating Details

Turnaround Time
1.4 (13 reviews)
No votes
Reviewer's quote

I had to pay a second time to have another company ship my container. I have incurred interest and late fees of my own due to Virginie and APX's failure to timely return my stolen funds and pay treble damages owed. There is still a remaining $1,200 in sheer stolen funds that APX and Virginie refuse...

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...They processed the claims, my value at that time was unsure but wanted at least the amount I paid to get fixed. I had to make many calls to the UPS Corp and spoke to a supervisor my claim was denied. I have approx...

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Diversity of Products or Services
1.3 (12 reviews)
No votes
Reviewer's quote

Please do not use this shipping service and waste your money with APX. They say they provide "Excellent customer services" and are a complete fraud. They will hang up the phone on you and your shipment WILL NEVER ARRIVE! We sent 2 large shipments and they never resolved the situation. We paid extra...

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I ordered from a company using Ups Ground Services. The route driver of Farmingville Nazz provided excellent care to handling package. The quality that Ups brings to the table is impressive when is comes to professionalism and on time delivery...

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Customer service
1.5 (11 reviews)
No votes
Reviewer's quote

...APX (Andy Mondragon, George Gabriel, Theresa, Eliana, Lyanne, Anderson) lack any ownership or customer service. They are fraudulent people. DO NOT hire this company...

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When I approached the Gentleman at the Customer Service Desk, he told me he was the driver & that my package was "not there". At which point, I told him Percy had told me to come up when the driver returned from lunch;That my package WAS there. The Driver/ Desk Agent called and spoke with...

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Exchange, Refund and Cancellation Policy
1.4 (11 reviews)
No votes
Reviewer's quote

hi everyone! this is a short story of me and my daughter international container moving torture , in August I was decided (by a few circumstances;(. to move from Florida to Ireland (container started Aug25 than the arrival date was September 29!!! $2530) .... unfortunately the Ireland already has...

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...I am a Disabled person and you are supposed to make accommodation for me when necessary and if you are going to change your policy, you should notify people of said change. I am not used to being treated like that. I took my business to the Post Office and the bill was $660...

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Apx International and UPS Pros and Cons

Pros
  • Price
  • Honesty integrity performance
  • Tracking tool
  • Tracking our packages
  • Respectful but useless customer service staff
Cons
  • Lack of communication
  • Lack of care
  • Service
  • Poor customer service
  • Delivery
  • Customer service agent

Apx International and UPS Most Positive Reviews

Top rated reviews
5

Under Federal Maritime Commission rules and TSA protocol APX delivers every promise they make. Complete satisfaction...

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5

The tracking number of my parcel was shown that the delivery date is yesterday, so I scheduled to work from home and sta...

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No votes
5

The package arrived to my country in a day and I was pleased, but from that time I´m waiting for 8 days and I still have...

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Apx International and UPS Most Critical Reviews

Lowest rated reviews
1

Maybe it's people in Miami, but these are the rudest people I've ever dealt with. There's no reliability, no...

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1

my pack was picked up from warehouse on 26th August from UPS and to date 1st Sept has not been delivered. I have paid...

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1

Every time I've called the people here to have questions answered, there was always a rude vibe from them, no matter...

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1

Told they would do paperwork at time of pickup. They could not and I was told they would just take my package without...

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Apx International and UPS Latest Reviews

Recent published reviews
No votes

Hi still I don't receive my parcel and they give me tracking number also not working

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No votes

I was notified that there was a failed delivery attempt made by them. THERE WAS NO INFONOTICE LEFT ON MY DOOR....

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No votes

Beware of these scammers asking for "customs charges" when none are due. Ask your sending party to pressurise their...

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1

In February 2020 my dad passed and I went to Store # 5460 to have my family clock shipped to me in Florida. I purchased...

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Apx International and UPS Products and Services

Most reviewed product and services
  • Apx International Shipping Service (9 reviews)
  • Apx International Cargo Transportation Service (4 reviews)
  • Apx International Car Transportation Service (1 review)
  • Ups Delivery Service (1917 reviews)
  • Ups Customer Care (267 reviews)
  • Ups Vehicle Driver (195 reviews)