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Delete
  • 0 ISSUES RESOLVED
  • 26 TOTAL REVIEWS
  • $25.3K CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.5
Turnaround Time
Diversity of Products or Services
Customer service
Exchange, Refund and Cancellation Policy
Billing Practices
  • Price 2
  • Honesty integrity performance 1

Customers don't like

  • Attitude4
  • Damage4
  • Lack of care4
  • Lack of communication4
  • Service4
Delete

Ups

Shipping
  • 17 ISSUES RESOLVED
  • 4505 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $929 AVERAGE LOSS
1.4
Turnaround Time
Diversity of Products or Services
Customer service
Exchange, Refund and Cancellation Policy
Billing Practices
  • Tracking tool 22
  • Awful 6
  • Very bad 6
  • Tracking our packages 5
  • Its just this order i am very upset with ups about 4

Customers don't like

  • Poor customer service141
  • Delivery125
  • Unethical business practices68
  • Customer service agent62
  • Incompetent delivery driver39
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1185971
APX is much better for large shipments over 100 pounds
Anonymous
#1182220
Much better than UPS