PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aptive Environmental and Edge Pest Control as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aptive Environmental
Edge Pest Control

Aptive Environmental and Edge Pest Control Overview

Total reviews 37 149
Company responses 0 0
Issues resolved 0 2

Aptive Environmental and Edge Pest Control Consumer Ratings

Rank
23 out of 119 in Pest Control and Services category
20 out of 119 in Pest Control and Services category
Value for money
11 in category
14 in category
Billing Practices
11 in category
10 in category
Customer service
31 in category
14 in category
Exchange, Refund and Cancellation Policy
28 in category
12 in category

Aptive Environmental and Edge Pest Control Rating Details

Value for money
1.4 (25 reviews)
1.3 (65 reviews)
Reviewer's quote

...00 and collected the money. I had to go down to my bank, explain what happened, open up a new account, and put the money they took back into my new account. I have a regular bug spray company, and they charge me $29...

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...How can I get my money back from them? Appreciate your help..

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Billing Practices
1.1 (23 reviews)
1.2 (26 reviews)
Reviewer's quote

...This company is also under a class action lawsuit for these business practices..

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...If for whatever reason you DO choose to use Edge for your pest control service, record all phone calls, watch out for deceptive business practices, and report anything that appears to be fraud to the state attorney general, the Federal Trade Commission, and your local consumer protections bureau..

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Customer service
1 (23 reviews)
1.2 (86 reviews)
Reviewer's quote

...Then we found out it was actually a 1 yr contract!!! Treatments are absolutely non effective!! When we called to cancel, they rudely informed us we cant, due to our contract!! Customer service is always rude!! Do NOT use them..

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Their customer service is non-existent. I have been trying for 2 months to cancel service on a house that I recently sold. All of the phone numbers I could find associated with this company on the internet are busy every time I call...

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Exchange, Refund and Cancellation Policy
1 (23 reviews)
1.1 (79 reviews)
Reviewer's quote

... AUTO PAY, and I not knowing if it would process right away, sent in a check as well, when the Auto Pay took the 125 out the next day, we contacted them for a refund of my check, this was on March 2nd, spoke with someone and they said the refund was being processed and will be ACH into my account in 7 to 10 days, which is just plain WRONG, it sure did not take them that long to take the money out of our bank, anyway here we are 6 extra days passed the refund promise, called them everyday for the last 4 days and everyone I spoke with gives me a DIFFERENT ANSWER, ie oh we put a check in th...

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...Sign someone up, do a terrible job,(so the customer cancels), then charge them the cancellation fee, then move on to another unsuspecting customer, so they get paid for two things. Working on another lawn, and the cancellation fee they are collecting..

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Aptive Environmental and Edge Pest Control Pros and Cons

Pros
  • Non
  • Aggressive salesmen
  • Actual work
  • Service techs
  • Spiders are gone
  • Service
Cons
  • Lousy service
  • Terrible service
  • Can not reach a human to cancel contract
  • Tricked into signing contract
  • Crooks do not sign contracts
  • Shady billing practices hidden contracts

Aptive Environmental and Edge Pest Control Most Positive Reviews

Top rated reviews
No votes
5

We had never any problems with Edge pest control, the alway's call and do great work. If you have problems with the...

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No votes
5

My family has used EDGE for years now and we've never had any problems at all. They have been more then willing to work...

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Aptive Environmental and Edge Pest Control Most Critical Reviews

Lowest rated reviews
1

Watch out for the slick door to door salesmen that will tell you anything to close a deal. $120 a month is way to much...

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1

I owed them for one bill and never talked with them after that. We had a verbal agreement that they would always call...

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1

I called on June 22/19. talk to them about the ants in the house they call me back and bees , bugs out side the house,...

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1

Edge pest control is deceptive and forced me into a "term" contract and won't let me out unless I pay $459.00 early...

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Aptive Environmental and Edge Pest Control Latest Reviews

Recent published reviews
No votes

the guy didnt finish the job anther guy shows up in driveway and just leaves never comes back or heard from again Im...

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1

DON'T USE EDGE PEST CONTROL OUT OF OREM. THEY RIP YOU OFF, AND WHEN YOU TRY TO CANCEL THEY TELL YOU YOU CAN'T. YOU ARE...

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1

I should have never signed with these people. They do services too quickly so they can charge more frequently, charge...

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1.1

Failed to honor their own contract!!! Did not abide by their own written contract!!!! Took zero responsibility for...

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Aptive Environmental and Edge Pest Control Products and Services

Most reviewed product and services
  • Aptive Environmental Pest Control (9 reviews)
  • Aptive Environmental Customer Care (1 review)
  • Edge Pest Control Pest Control (63 reviews)
  • Edge Pest Control Customer Care (23 reviews)
  • Edge Pest Control Sales Representative (10 reviews)