PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Apria and United Healthcare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Apria
United Healthcare

Apria and United Healthcare Overview

Total reviews
1155
726
Company responses
0
0
Issues resolved
2
4

Apria and United Healthcare Consumer Ratings

Rank
144 out of 670 in Health and Beauty category
198 out of 1053 in Insurance category
Customer service
87 in category
174 in category
Product or Service Quality
73 in category
139 in category
Website
112 in category
187 in category
Reliability
74 in category
125 in category

Apria and United Healthcare Rating Details

Customer service
1.1 (447 reviews)
1.2 (297 reviews)
Reviewer's quote

...Just BS! Customer service very rude. They will argue with you in a heartbeat. DONT USE APRIA !..

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Sent a ream of paperwork, twice. Talked to these people no less than six times over the past seven months and was twice told the payment had been mailed. Still waiting......... At the end of last year I dumped United Healthcare, for obvious reasons. Their employees in "customer service" are more...

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Product or Service Quality
1.5 (300 reviews)
1.3 (251 reviews)
Reviewer's quote

So much wrong – where to start? 1) 2) Item shipped to wrong address in the wrong state 3) Returned to ware house – I was never notified 4) Original Service Rep took the address incorrectly (they cannot use a PO Box) 5) Took 3 weeks to finally receive order 6) Items costs roughly $150 on line at...

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... you are going to do busy with people I was a customer up until the end of last month I moved they canceled me but assured me that they could provide the same service in the new area and they would be re-enrolling me the day which I spoke to them which like the 28th or 29th of last month 2/28/2020 before old plan ran out which was a lie I didn't find out they couldn't u...

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Website
1.5 (297 reviews)
1.5 (252 reviews)
Reviewer's quote

Apria is almost impossible to get hold of! I've spent 35 minutes calling, trying to contact them on their website and finally..

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...Got access to website. But iphone apps wont let me log in..

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Reliability
1.2 (288 reviews)
1.2 (215 reviews)
Reviewer's quote

Wrote a great review comparin my rx 2000 t0 a 5500 hearing aid 5 days later the nano stopped working 20 mhours trying to contact them then they were sendind 1 hearing aid. I do no deal with companys like this! aid

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Claims for emergency services are never paid in a timely manner. It is not until we resubmit and complain that we are then told we have to submit notes - on every claim - you do not have the right to do this! Then notes are submitted and resubmitted with constant claims not to have received and...

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Apria and United Healthcare Pros and Cons

Pros
  • Drivers polite and knowledgable
  • Individual reps were polite
  • Equipment
  • One rep did try to help me
  • Premiums ok
  • Extremely unhappy
Cons
  • Customer service
  • Way they do business
  • Unprofessional cust serv
  • Customer service
  • That they lied
  • Runaround they have given me

Apria and United Healthcare Most Positive Reviews

Top rated reviews
5

Anyone who has given this co. your credit card # fax them NOW that you do not authorize any charges put on your card...

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5

My daughter is very ill with abdominal pain and we had a scheduled doctor's appointment with a specialist for Thursday m...

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5

I often get deliveries by different drivers, they are always polite, knowledgable and very helpful. I couldn't be...

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5

Hello im a member and i just found out that u guys hire convicts with felonys of fraud to take all our information ...

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Apria and United Healthcare Most Critical Reviews

Lowest rated reviews
1

After buying a chin strap for my CPAP machine, I received several hundred calls over about a year period, (from a...

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1

Spent 4 weeks, 20 hours on the phone trying to change PCP. A simple change, same type of doc, same city, same...

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1

I have been calling Apria twice a week for five weeks. My recent sleep study resulted in a re-calibration of my CPAP...

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1

I had just got off the phone with UCHC. My issue was my refill for promethezine. First, I was told to call back in...

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Apria and United Healthcare Latest Reviews

Recent published reviews
No votes

I am a long time customer. My Invacare Perfecto V stopped working 3 days ago. I have called repeatedly and got a...

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No votes

T E R R I B L E !!!!!! No le recomiendo a nadie esta aseguranza. tarde mas de medio dia tratando de hacer una cita para...

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1

Wrote a great review comparin my rx 2000 t0 a 5500 hearing aid 5 days later the nano stopped working 20 mhours trying...

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1

Sent a ream of paperwork, twice. Talked to these people no less than six times over the past seven months and was twice...

Read full review

Apria and United Healthcare Products and Services

Most reviewed product and services
  • Apria Customer Care (223 reviews)
  • Apria Cpap Machine Rental (96 reviews)
  • Apria Account (53 reviews)
  • United Healthcare Health Insurance (252 reviews)
  • United Healthcare Customer Care (68 reviews)
  • United Healthcare Medical Claim (46 reviews)