Apria vs United Healthcare

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Apria

Insurance
  • 2 ISSUES RESOLVED
  • 792 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Diversity of Products or Services
Staff
  • Individual reps were polite 7
  • Drivers polite and knowledgable 6
  • Employees were nice but not helpful 5
  • Fresh lies told by representatives 5
  • Equipment and supplies 5

Customers don't like

  • Customer service40
  • Way they do business28
  • Terrible customer service24
  • Business practice15
  • Total ignorance of cust serv15

Products by Apria

No items

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  • 2 ISSUES RESOLVED
  • 461 TOTAL REVIEWS
  • $670K CLAIMED LOSSES
  • $6.1K AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Diversity of Products or Services
Staff
  • One rep did try to help me 5
  • Premiums ok 4
  • Not much 3
  • Medical claims are processed easily 2
  • Prices on marketplace 2

Customers don't like

  • Being lied to14
  • Useless customer service13
  • Customer service10
  • Lies and the run around7
  • Worst customer service6

Products by United Healthcare

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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