PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tricare and Apria as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tricare
Apria

Tricare and Apria Overview

Total reviews
347
1140
Company responses
0
0
Issues resolved
3
2

Apria was first mentioned on PissedConsumer on Feb 20, 2008 and since then this brand received 1140 reviews. It is 793 reviews more than Tricare received since Jul 1, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Tricare customer support team than with Apria customer service.

Tricare and Apria Consumer Ratings

Rank
156 out of 1481 in Insurance category
132 out of 992 in Health and Beauty category
Customer service
169 in category
79 in category
Website
193 in category
108 in category
Reliability
120 in category
69 in category

Tricare and Apria Rating Details

Customer service
1.2 (188 reviews)
1.1 (439 reviews)
Reviewer's quote

...Tricare has terrible customer service. Everyone I talk to says something different and they can never answer any questions directly. It’s sad that our service members and their families have to deal with poor quality medical care because Tricare is our only option...

Lori M

Terrible customer service! Despite having two visits with my doctor who sent information over to them, they continue to state they cannot fill my order. Do yourself a favor and choose somewhere else. I git fed up and purchased my own supplies...

PissedConsumer1670990
Website
1.5 (167 reviews)
1.5 (290 reviews)
Reviewer's quote

...A week or two later it shows up on tricare4u website that its being processed. After a month to a month and a half of it being processed it will get denied. I then have to go through the whole process of calling the supervisor lady all over again to let her know its been denied...

Scott L

Apria is almost impossible to get hold of! I've spent 35 minutes calling, trying to contact them on their website and finally..

Cheryl S
Reliability
1.2 (160 reviews)
1.2 (282 reviews)
Reviewer's quote

I hate Tricare Prime. As a healthcare professional I find the system infuriating. I have a chronic disease for which I have to be seen every 6 months. I went 2 years without seeing my doctor. This is a disease that will never get better. I had to go to the PCM 5 times to get a referral. Every visit...

MSC

I have been using CPAP unit for 20+ years. From the first order when the guy just threw it on my doorstep up to today this companies service continues to get worse. Reordering supplies is difficult. If you use their reorder they send you stuff that the insurance doesn't cover and you're stuck with...

Orlan

Tricare and Apria Pros and Cons

Pros
  • It better before the most recent change in managing companies
  • Co-pays
  • When i did have it
  • Drivers polite and knowledgable
  • Individual reps were polite
  • Equipment
Cons
  • Customer service
  • Poor customer service
  • Customer care
  • Customer service
  • Way they do business
  • Unprofessional cust serv

Tricare and Apria Most Positive Reviews

Top rated reviews
4.7

I was tricare standard. Changed to prime more money but I can meet
Travis Hosp care. Drs agreed. For Travis must be prim...

5

Anyone who has given this co. your credit card # fax them NOW that you do not authorize any charges put on your card...

Tricare and Apria Most Critical Reviews

Lowest rated reviews
1

How does TriCare expect me to drive an hour or of my way just to go see a Dr? Then possible miss my appointments...

1

After buying a chin strap for my CPAP machine, I received several hundred calls over about a year period, (from a...

Tricare and Apria Latest Reviews

Recent published reviews
1

I have psoriasis and I was on taltz injections for 2 years. I went to my dermatologist and the put in a refill for my ta...

Read all 347 reviews

I've been using a CPAP for over 10 years. The company I used to get my machines and supplies from unfortunately does...

Read all 1140 reviews

Tricare and Apria Products and Services

Most reviewed product and services
  • Tricare Customer Care (84 reviews)
  • Tricare Health Insurance (53 reviews)
  • Tricare Claim (24 reviews)
  • Apria Customer Care (220 reviews)
  • Apria Cpap Machine Rental (95 reviews)
  • Apria Account (53 reviews)