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Apria

Insurance
  • 2 ISSUES RESOLVED
  • 868 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Staff
Reliability
  • Individual reps were polite 7
  • Drivers polite and knowledgable 6
  • Employees were nice but not helpful 5
  • Fresh lies told by representatives 5
  • Equipment and supplies 5

Customers don't like

  • Way they do business15
  • Customer service12
  • Terrible customer service10
  • Business practice8
  • Total ignorance of cust serv7
Delete
  • 6 ISSUES RESOLVED
  • 836 TOTAL REVIEWS
  • $2.5M CLAIMED LOSSES
  • $9.3K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Staff
Reliability
  • Pleasant local agent 8
  • Agent 7
  • Local agent is great 5
  • Office staff 4
  • Previous claims 4

Customers don't like

  • Inability to resolve claim10
  • Customer service9
  • Really bad service7
  • Unresponsive agent7
  • Lack of respect and dignity5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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