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Apria

Insurance
  • 2 ISSUES RESOLVED
  • 921 TOTAL REVIEWS
  • $330K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Staff
Reliability
  • Individual reps were polite 7
  • Drivers polite and knowledgable 7
  • Employees were nice but not helpful 5
  • Equipment 4
  • Driver 4

Customers don't like

  • Way they do business15
  • Customer service12
  • Business practice8
  • Total ignorance of cust serv7
  • Unprofessional cust serv6
Delete
  • 6 ISSUES RESOLVED
  • 887 TOTAL REVIEWS
  • $2.7M CLAIMED LOSSES
  • $9.4K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Staff
Reliability
  • Pleasant local agent 10
  • Agent 7
  • Local agent is great 5
  • Previous claims 4
  • Office staff 4

Customers don't like

  • Inability to resolve claim10
  • Customer service9
  • Unresponsive agent7
  • Really bad service7
  • Lack of respect and dignity6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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