PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Old Mutual and Apria as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Old Mutual

Old Mutual and Apria Overview

Total reviews
Company responses
Issues resolved

Apria was first mentioned on PissedConsumer on Feb 20, 2008 and since then this brand received 1136 reviews. It is 1131 reviews more than Old Mutual received since Dec 9, 2015.

Old Mutual and Apria Consumer Ratings

395 out of 1879 in Insurance category
183 out of 1879 in Insurance category
Additional Fees
335 in category
155 in category
376 in category
192 in category
393 in category
143 in category

According to consumer ratings and reviews, Apria ranks 212 points higher in the Insurance category than Old Mutual. People gave Old Mutual 1 stars for Additional Fees criterion in Insurance category and it is 31 points higher than the worst rated brand in this category. At the same time, Apria was rated 1.3 stars for Additional Fees criterion in this category and it is 211 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Apria has a higher rating than Old Mutual. Regarding Staff criterion, consumers gave Old Mutual 1 stars and it is 107% worse than other in category. Apria however was rated 1.4 stars and it is 61% greater than other in category.

Old Mutual and Apria Rating Details

Additional Fees
1 (3 reviews)
1.3 (220 reviews)
Reviewer's quote

It then offers all its pensioners an additional 26% to what is already in their accounts to transfer off the Pension Fund to an insurer. If the pensioners accepted this offer then the Pension Fund would be totally free of all its responsibilities and all liabilities toward those ex pensioners. In...


...monthly fee for use of the BIPAP provided by Apria, this determined by the price Apria paid for the item divided by its five year useful life and an additional REASONABLE profit. I would then either switch to a CPAP machine, which Ms. Garcia informs me is an installment program (my decision would depend on price and terms), or I would buy my own CPAP...

1 (2 reviews)
1.5 (289 reviews)
Reviewer's quote

To whom it may concern Please be advised that I am very perturbed by the way my situation has been handled. I will be giving you all the details from the day I submitted the paperwork for cancellation of a tax free savings plan. The day I sent on my paperwork to my broke, Adiel Albertus, 29...


Apria is almost impossible to get hold of! I've spent 35 minutes calling, trying to contact them on their website and finally..

Cheryl S
1 (2 reviews)
1.4 (289 reviews)
Reviewer's quote

No items

...I have started ordering my supplies on Amazon just to avoid the horrible, poorly trained staff of Apria. It is extremely difficult to get insurance information on what the charges will be. The worst customer service ever...


Old Mutual and Apria Pros and Cons

No votes
  • Drivers polite and knowledgable
  • Individual reps were polite
  • Equipment
No votes
  • Customer service
  • Way they do business
  • Unprofessional cust serv

Old Mutual and Apria Most Positive Reviews

Top rated reviews
No votes

Anyone who has given this co. your credit card # fax them NOW that you do not authorize any charges put on your card...

Old Mutual and Apria Most Critical Reviews

Lowest rated reviews

To whom it may concern

Please be advised that I am very perturbed by the way my situation has been handled. I will be...


After buying a chin strap for my CPAP machine, I received several hundred calls over about a year period, (from a...

Old Mutual and Apria Latest Reviews

Recent published reviews

Good day I hereby write this email in rejection of the claim that I have submitted two years ago. I cannot begin to...

Read all 5 reviews

Hounding for bill payment within the 30 days. Made me so mad, I paid a day late. There collections shows up from the...

Read all 1136 reviews

Old Mutual and Apria Products and Services

Most reviewed product and services
  • Old Mutual Customer Care (1 review)
  • Old Mutual Claim (1 review)
  • Apria Customer Care (219 reviews)
  • Apria Cpap Machine Rental (94 reviews)
  • Apria Account (53 reviews)