PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Apria and Nationwide Mutual Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Apria
Nationwide Mutual Insurance

Apria and Nationwide Mutual Insurance Overview

Total reviews 1171 225
Company responses 0 0
Issues resolved 3 3

Apria and Nationwide Mutual Insurance Consumer Ratings

Rank
139 out of 668 in Health and Beauty category
187 out of 1084 in Insurance category
Customer service
89 in category
98 in category
Product or Service Quality
77 in category
88 in category
Website
111 in category
96 in category
Reliability
75 in category
66 in category

Apria and Nationwide Mutual Insurance Rating Details

Customer service
1.2 (456 reviews)
1.4 (67 reviews)
Reviewer's quote

...Exceptionally rude customer service personnel. That couldn't find their *** with both hands and a flashlight. Not to mention that all their products are so over-priced it is ridiculous...

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...I am very disappointed with the customer service and attitude I received. I got another Ins. company yesterday and dropped NW happily...

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Product or Service Quality
1.5 (310 reviews)
1.5 (55 reviews)
Reviewer's quote

...When I checked with customer service, they advised two days. Well, It is a week later, and they are still promising that it will arrive sometime in the future. Thank God I am not dependant on sleep..

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Thank you, Barbara Iverson Analyst Sales and Service Direct Processing I then let Michelle know that I did not agree to those terms and quotes from all Insurance companies did not exceed $350,000. I immediately cancelled autopay as soon as Michelle said she could do nothing to change the new terms....

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Website
1.5 (306 reviews)
2 (52 reviews)
Reviewer's quote

Website had old info from a machine I had in 2017 and I needed to place an order for the correct machine..

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Four months after policy initiation and payment, policy was cancelled due to refusal to allow UN-bonded unlicensed 3rd party to enter INSIDE of house and take pictures given no mention before policy was issued or being not specially covered in later provided written policy. Reason was given only as...

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Reliability
1.3 (298 reviews)
1.5 (46 reviews)
Reviewer's quote

Three calls had to be made to order equipment because I was no longer to stay on hold after a minimum of 23 minutes.Received incorrect order, wrong tubing sent. Another 2 calls on hold a minimum of 15-25 minutes each.Have still not received tubing, and on hold again for second time. This is...

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my daughter had a flat tire at 1am and called roadside assistance for help.they refused her and told her she wasn't covered when i knew for a fact that she was. i told her to get off of that major highway and drive home on that flat tire.the next day lo and behold i was covered. since i had to...

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Apria and Nationwide Mutual Insurance Pros and Cons

Pros
  • Drivers polite and knowledgable
  • Individual reps were polite
  • Equipment
  • Insurance agent is very nice
  • Agents are friendly
  • Service quality
Cons
  • Customer service
  • Way they do business
  • Unprofessional cust serv
  • Poor customer service
  • I am desapointed with nationwide
  • False quote

Apria and Nationwide Mutual Insurance Most Positive Reviews

Top rated reviews
5

Anyone who has given this co. your credit card # fax them NOW that you do not authorize any charges put on your card...

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5

we have had the insurance for years and the one time that we used it has turned out to be a horrible experience, after...

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5

I often get deliveries by different drivers, they are always polite, knowledgable and very helpful. I couldn't be...

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4

Used it for almost SIX months, earned a 35% discount only to have my premiums increase more than 35%, thus NEGATING any...

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Apria and Nationwide Mutual Insurance Most Critical Reviews

Lowest rated reviews
1

After buying a chin strap for my CPAP machine, I received several hundred calls over about a year period, (from a...

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1

About three or four years ago, I was in a car accident on the way home from work. When I got up the next morning, I...

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1

I have been calling Apria twice a week for five weeks. My recent sleep study resulted in a re-calibration of my CPAP...

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1

About a year ago I try to pay my husband bill, so I call and when ask me who is this person I say he is my husband...

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Apria and Nationwide Mutual Insurance Latest Reviews

Recent published reviews
No votes

I don't want to talk I just want to make a payment

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1.4

Four months after policy initiation and payment, policy was cancelled due to refusal to allow UN-bonded unlicensed 3rd...

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3.5

Three calls had to be made to order equipment because I was no longer to stay on hold after a minimum of 23 minutes.
Rece...

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1

Nationwide Insurance
It was the first of October, a delightful day as I drove east on I-40 late afternoon approaching Exi...

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Apria and Nationwide Mutual Insurance Products and Services

Most reviewed product and services
  • Apria Cpap Machine Rental (96 reviews)
  • Apria Delivery Service (49 reviews)
  • Apria Health Insurance (33 reviews)
  • Nationwide Mutual Insurance Auto Insurance (44 reviews)
  • Nationwide Mutual Insurance Claim (28 reviews)
  • Nationwide Mutual Insurance Homeowners Insurance (25 reviews)