PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Apria and Nationwide Mutual Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Apria
Nationwide Mutual Insurance

Apria and Nationwide Mutual Insurance Overview

Total reviews
1136
224
Company responses
0
0
Issues resolved
2
3

Apria was first mentioned on PissedConsumer on Feb 20, 2008 and since then this brand received 1136 reviews. It is 912 reviews more than Nationwide Mutual Insurance received since May 23, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Nationwide Mutual Insurance customer support team than with Apria customer service.

Apria and Nationwide Mutual Insurance Consumer Ratings

Rank
183 out of 1883 in Insurance category
173 out of 1883 in Insurance category
Customer service
197 in category
106 in category
Billing Practices
160 in category
154 in category
Product or Service Quality
108 in category
97 in category

According to consumer ratings and reviews, Nationwide Mutual Insurance ranks 10 points higher in the Insurance category than Apria. People gave Apria 1.1 stars for Customer service criterion in Insurance category and it is 252 points higher than the worst rated brand in this category. At the same time, Nationwide Mutual Insurance was rated 1.4 stars for Customer service criterion in this category and it is 343 points higher than the worst rated brand in this category. If we look at Billing Practices criterion, than we see that Nationwide Mutual Insurance has a higher rating than Nationwide Mutual Insurance. Regarding Product or Service Quality criterion, consumers gave Apria 1.5 stars and it is 76% greater than other in category. Nationwide Mutual Insurance however was rated 1.5 stars and it is 78% greater than other in category.

Apria and Nationwide Mutual Insurance Rating Details

Customer service
1.1 (437 reviews)
1.4 (66 reviews)
Reviewer's quote

on July 29th Hospice of the Valley ordered a hospital bed at 11 AM. Apria said it would be delivered by 3:15 PM. time came and went, no call, nothing. Dad a Korean War Purple heart Veteran laid on the floor of his office room from 11 AM until 7 PM when that bed finally arrived. This is not good for...

Marian S

...Well we plan to change the homeowners and go elsewhere with that to no way should anyone let a insurance company *** them around that way and being a customer of 23 years means nothing to them..

PissedConsumer1165091
Billing Practices
1.3 (301 reviews)
1.3 (51 reviews)
Reviewer's quote

They didn’t want to wait for a reply from the insurance company so they just sent the cpap machine and started auto-billing the bank account on file which was to be billed for $10/mo but instead I was billed for over $100/mo for 3 months before I noticed on my bank statement. Insurance covered the...

Melissa C

...And, when I figured up what our next billing should be, we did not get the discounts promised. I was told by my Agent that THEY (Nationwide) will always find some way to get there money. We ended up with more like a 12% discount, which got hiked the next 6 month renewal...

PissedConsumer862865
Product or Service Quality
1.5 (294 reviews)
1.5 (55 reviews)
Reviewer's quote

...I have never experienced bad service like this. Apria Healthcare. I left mesg 3 times to Britney King who is in charge of financia department...

Grace F

Nationwide should be a shame of themselves overcharging working people...I have no accidents in over 30 years yet they keep going up.Please stop ripping people off...Nationwide is never on your side.

Marsha L

Apria and Nationwide Mutual Insurance Pros and Cons

Pros
  • Drivers polite and knowledgable
  • Individual reps were polite
  • Equipment
  • Insurance agent is very nice
  • Agents are friendly
  • Service quality
Cons
  • Customer service
  • Way they do business
  • Unprofessional cust serv
  • Poor customer service
  • I am desapointed with nationwide
  • False quote

Apria and Nationwide Mutual Insurance Most Positive Reviews

Top rated reviews
5

Anyone who has given this co. your credit card # fax them NOW that you do not authorize any charges put on your card...

5

we have had the insurance for years and the one time that we used it has turned out to be a horrible experience, after...

Apria and Nationwide Mutual Insurance Most Critical Reviews

Lowest rated reviews
1

After buying a chin strap for my CPAP machine, I received several hundred calls over about a year period, (from a...

1

About three or four years ago, I was in a car accident on the way home from work. When I got up the next morning, I...

Apria and Nationwide Mutual Insurance Latest Reviews

Recent published reviews
1

Hounding for bill payment within the 30 days. Made me so mad, I paid a day late. There collections shows up from the...

Read all 1136 reviews
1

Nationwide Insurance
It was the first of October, a delightful day as I drove east on I-40 late afternoon approaching Exi...

Read all 224 reviews

Apria and Nationwide Mutual Insurance Products and Services

Most reviewed product and services
  • Apria Customer Care (219 reviews)
  • Apria Cpap Machine Rental (94 reviews)
  • Apria Account (53 reviews)
  • Nationwide Mutual Insurance Auto Insurance (44 reviews)
  • Nationwide Mutual Insurance Claim (28 reviews)
  • Nationwide Mutual Insurance Homeowners Insurance (24 reviews)