PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Nationwide Medical and Apria as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Nationwide Medical
Apria

Nationwide Medical and Apria Overview

Total reviews
36
1164
Company responses
0
0
Issues resolved
0
2

Nationwide Medical and Apria Consumer Ratings

Rank
175 out of 2002 in Hospitals, Clinics and Medical Centers category
148 out of 667 in Health and Beauty category
Customer service
191 in category
89 in category
Website
130 in category
114 in category
Value for money
56 in category
82 in category
Price Affordability
134 in category
107 in category

Nationwide Medical and Apria Rating Details

Customer service
1.7 (9 reviews)
1.1 (451 reviews)
Reviewer's quote

...I have been told by customer service it has been shipped. I have called over 10 days now in a row. No luck! Just on hold for 25-35 min...

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...Exceptionally rude customer service personnel. That couldn't find their *** with both hands and a flashlight. Not to mention that all their products are so over-priced it is ridiculous...

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Website
3 (6 reviews)
1.5 (302 reviews)
Reviewer's quote

My Phillips BiPAP Chip could not be read during a consultation with my Pulmonologist. I drove to Nationwide Medical, a short distance from my home. I was pleasantly surprised when Miryam immediately took the Chip and placed in her machine and produced my readings and sent them to my doctor....

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Apria is almost impossible to get hold of! I've spent 35 minutes calling, trying to contact them on their website and finally..

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Value for money
3.4 (5 reviews)
1.4 (209 reviews)
Reviewer's quote

I received a shipment with supplies which were not authorized by me and contain the wrong size mask also. I'm in the process of trying a new oral device to control my apnea and may not need any more supplies from you. Please send me a return coupon to return this shipment. Will return as soon as I...

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...You have a credit card of mine on file but for some reason youre still telling me I owe money, I will not be purchasing anything from Apria ever again. I spoke lied to someone that could not understand at all what I was trying to say..

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Price Affordability
2.6 (5 reviews)
1.6 (202 reviews)
Reviewer's quote

...They charge 2-3 times the price of CPAP supplies - send unnecessary supplies. You can order CPAP supplies directly without them at a fraction of the cost..

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...Insurance covered the claim and full price of the cpap machine. I’ve called every month since January trying to get the overpayment refunded, it’s now November and I’ve had no such luck but have been told multiple times that it would be in my account within 2 weeks. I don’t know what else to do..

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Nationwide Medical and Apria Pros and Cons

Pros
No votes
  • Drivers polite and knowledgable
  • Individual reps were polite
  • Equipment
Cons
  • Fraudulent billing practices
  • Would not allow me to return it
  • Turning my account to collections
  • Customer service
  • Way they do business
  • Unprofessional cust serv

Nationwide Medical and Apria Most Positive Reviews

Top rated reviews
4.4

My Phillips BiPAP Chip could not be read during a consultation with my Pulmonologist. I drove to Nationwide Medical, a s...

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5

Anyone who has given this co. your credit card # fax them NOW that you do not authorize any charges put on your card...

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3.3

Have had Nationwide supply my CPAP supplies for several years. I have Medicare and they have been shipping against this...

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5

I often get deliveries by different drivers, they are always polite, knowledgable and very helpful. I couldn't be...

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Nationwide Medical and Apria Most Critical Reviews

Lowest rated reviews
1

The medical supply place I was going to, used them on my behalf and I received one order of the correct supplies. When...

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1

After buying a chin strap for my CPAP machine, I received several hundred calls over about a year period, (from a...

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1

My bipap machine broke, it is still under warranty. I have been told by customer service it has been shipped. I have...

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1

I have been calling Apria twice a week for five weeks. My recent sleep study resulted in a re-calibration of my CPAP...

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Nationwide Medical and Apria Latest Reviews

Recent published reviews
3

I received a shipment with supplies which were not authorized by me and contain the wrong size mask also. I'm in the...

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1

I just want to pay my bill and I would like to get a copy of it in the mail. I dont even have an address to mail it to....

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2

Nationwide Medical sent me an invoice for 18 month old invoices that they say haven't been paid after I completely settl...

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No votes

Delivery guy explained nothing at the time of delivery. Another technician came the next day and did try to explain how...

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Nationwide Medical and Apria Products and Services

Most reviewed product and services
  • Nationwide Medical Customer Care (6 reviews)
  • Nationwide Medical Cpap Machine Rental (3 reviews)
  • Nationwide Medical Bipap Machine Rental (1 review)
  • Apria Customer Care (223 reviews)
  • Apria Cpap Machine Rental (96 reviews)
  • Apria Account (54 reviews)