PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Apria and Nationwide Medical as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Apria
Nationwide Medical

Apria and Nationwide Medical Overview

Total reviews 1168 36
Company responses 0 0
Issues resolved 2 0

Apria and Nationwide Medical Consumer Ratings

Rank
151 out of 668 in Health and Beauty category
179 out of 2023 in Hospitals, Clinics and Medical Centers category
Customer service
93 in category
196 in category
Product or Service Quality
81 in category
137 in category
Website
122 in category
134 in category
Reliability
84 in category
189 in category

Apria and Nationwide Medical Rating Details

Customer service
1.1 (453 reviews)
1.7 (9 reviews)
Reviewer's quote

...Exceptionally rude customer service personnel. That couldn't find their *** with both hands and a flashlight. Not to mention that all their products are so over-priced it is ridiculous...

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...I have been told by customer service it has been shipped. I have called over 10 days now in a row. No luck! Just on hold for 25-35 min...

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Product or Service Quality
1.5 (308 reviews)
2.2 (5 reviews)
Reviewer's quote

...When I checked with customer service, they advised two days. Well, It is a week later, and they are still promising that it will arrive sometime in the future. Thank God I am not dependant on sleep..

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...They are in a 3 year contract and do not know how to get out of a contract that is not delivering much needed service. The next step is to get a lawyer and begin legal proceedings. Please advise..

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Website
1.5 (304 reviews)
3 (6 reviews)
Reviewer's quote

Apria is almost impossible to get hold of! I've spent 35 minutes calling, trying to contact them on their website and finally..

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My Phillips BiPAP Chip could not be read during a consultation with my Pulmonologist. I drove to Nationwide Medical, a short distance from my home. I was pleasantly surprised when Miryam immediately took the Chip and placed in her machine and produced my readings and sent them to my doctor....

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Reliability
1.2 (295 reviews)
1.6 (5 reviews)
Reviewer's quote

No proactive support from Norfolk, VA office despite numerous contacts. Patient is in excruciating pain and in need of equipment to assist 24/7 caregivers. There is no triage nor qualified staff directing PCP offices to submit paperwork in other than an unprofessional less than trained response for...

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Have had Nationwide supply my CPAP supplies for several years. I have Medicare and they have been shipping against this account. On occasion, someone has made a decision to change the CPAP nose pillow configuration. Although it takes sometime to get used to different fits and configurations, these...

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Apria and Nationwide Medical Pros and Cons

Pros
  • Drivers polite and knowledgable
  • Individual reps were polite
  • Equipment
No votes
Cons
  • Customer service
  • Way they do business
  • Unprofessional cust serv
  • Fraudulent billing practices
  • Would not allow me to return it
  • Turning my account to collections

Apria and Nationwide Medical Most Positive Reviews

Top rated reviews
5

Anyone who has given this co. your credit card # fax them NOW that you do not authorize any charges put on your card...

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4.4

My Phillips BiPAP Chip could not be read during a consultation with my Pulmonologist. I drove to Nationwide Medical, a s...

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5

I often get deliveries by different drivers, they are always polite, knowledgable and very helpful. I couldn't be...

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3.3

Have had Nationwide supply my CPAP supplies for several years. I have Medicare and they have been shipping against this...

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Apria and Nationwide Medical Most Critical Reviews

Lowest rated reviews
1

After buying a chin strap for my CPAP machine, I received several hundred calls over about a year period, (from a...

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1

The medical supply place I was going to, used them on my behalf and I received one order of the correct supplies. When...

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1

I have been calling Apria twice a week for five weeks. My recent sleep study resulted in a re-calibration of my CPAP...

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1

My bipap machine broke, it is still under warranty. I have been told by customer service it has been shipped. I have...

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Apria and Nationwide Medical Latest Reviews

Recent published reviews
1

No proactive support from Norfolk, VA office despite numerous contacts. Patient is in excruciating pain and in need of...

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3

I received a shipment with supplies which were not authorized by me and contain the wrong size mask also. I'm in the...

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3.6

I'm only allowed headgear every 6 months and the elastic is shot in less than 2 months. Other than that I've enjoyed...

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2

Nationwide Medical sent me an invoice for 18 month old invoices that they say haven't been paid after I completely settl...

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Apria and Nationwide Medical Products and Services

Most reviewed product and services
  • Apria Customer Care (223 reviews)
  • Apria Cpap Machine Rental (96 reviews)
  • Apria Account (54 reviews)
  • Nationwide Medical Customer Care (6 reviews)
  • Nationwide Medical Cpap Machine Rental (3 reviews)
  • Nationwide Medical Bipap Machine Rental (1 review)