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Apria

Insurance
  • 2 ISSUES RESOLVED
  • 921 TOTAL REVIEWS
  • $330K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Staff
Diversity of Products or Services
  • Individual reps were polite 7
  • Drivers polite and knowledgable 7
  • Employees were nice but not helpful 5
  • Equipment 4
  • Driver 4

Customers don't like

  • Way they do business15
  • Customer service12
  • Business practice8
  • Total ignorance of cust serv7
  • Unprofessional cust serv6
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Metlife

Insurance
  • 0 ISSUES RESOLVED
  • 256 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $15.8K AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Staff
Diversity of Products or Services
  • Operators who have been helpful 2
  • No one 1

Customers don't like

  • Customer service6
  • Being passed back and forth with no resolution3
  • Prejudice against those with mental illness2
  • Not trustworthy2
  • Denied claim2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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