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Apria

Insurance
  • 2 ISSUES RESOLVED
  • 807 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Individual reps were polite 7
  • Drivers polite and knowledgable 6
  • Employees were nice but not helpful 5
  • Equipment and supplies 5
  • Equipment 4

Customers don't like

  • Customer service38
  • Way they do business28
  • Terrible customer service24
  • Business practice14
  • Total ignorance of cust serv13
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Metlife

Insurance
  • 0 ISSUES RESOLVED
  • 238 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $16.4K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Operators who have been helpful 2
  • No one 1

Customers don't like

  • Customer service12
  • Being passed back and forth with no resolution5
  • Not trustworthy5
  • Creation a serious problem due to lack of compency4
  • Lack of customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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