PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Apria and Lincare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Apria
Lincare

Apria and Lincare Overview

Total reviews
1136
111
Company responses
0
0
Issues resolved
2
1

Apria was first mentioned on PissedConsumer on Feb 20, 2008 and since then this brand received 1136 reviews. It is 1025 reviews more than Lincare received since Jul 7, 2016. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Lincare customer support team than with Apria customer service.

Apria and Lincare Consumer Ratings

Rank
183 out of 1882 in Insurance category
149 out of 636 in Medical Supplies and Equipment category
Customer service
198 in category
113 in category
Product or Service Quality
111 in category
103 in category
Reliability
111 in category
90 in category

Apria and Lincare Rating Details

Customer service
1.1 (437 reviews)
1.1 (55 reviews)
Reviewer's quote

on July 29th Hospice of the Valley ordered a hospital bed at 11 AM. Apria said it would be delivered by 3:15 PM. time came and went, no call, nothing. Dad a Korean War Purple heart Veteran laid on the floor of his office room from 11 AM until 7 PM when that bed finally arrived. This is not good for...

Marian S

Since my insurance changed in January, and I was notified in April by my former CPAP equipment provider, I've been trying to get replacement equipment from Lincare. I can't tell you how many hoops I've jumped through between them and my insurance company, and still have no new equipment. They give...

Eula M
Product or Service Quality
1.5 (294 reviews)
1.5 (40 reviews)
Reviewer's quote

...I have never experienced bad service like this. Apria Healthcare. I left mesg 3 times to Britney King who is in charge of financia department...

Grace F

Filed complaint with insurance company regarding medicare billing and customer service complaints..

PissedConsumer1596592
Reliability
1.2 (281 reviews)
1.3 (47 reviews)
Reviewer's quote

My c pap machine was covered by my employer at 100%. They rent it for 13 months then it is owned by the patient. After 11 moths I have a new job and they want to charge me 1100 dollars as a self pay or bill my new insurance for another 13 months for the same machine.This is an integrity issue. Why...

fiona n

Very happy with response I received from the agent I worked with

Irlanda

Apria and Lincare Pros and Cons

Pros
  • Drivers polite and knowledgable
  • Individual reps were polite
  • Equipment
  • Oxygen service
  • Good products to offer
  • Deliver
Cons
  • Customer service
  • Way they do business
  • Unprofessional cust serv
  • Customer service
  • Extremely negligent
  • Lack of communication

Apria and Lincare Most Positive Reviews

Top rated reviews
5

Anyone who has given this co. your credit card # fax them NOW that you do not authorize any charges put on your card...

5

I had tried for 3 day to contact Lincare locally and all I did was get a answering service. I was given a response that...

Apria and Lincare Most Critical Reviews

Lowest rated reviews
1

After buying a chin strap for my CPAP machine, I received several hundred calls over about a year period, (from a...

1

I have been on O2 at night for several years. I recently had surgery that exacerbated my COPD and I am now using 24 hr...

Apria and Lincare Latest Reviews

Recent published reviews
1

Hounding for bill payment within the 30 days. Made me so mad, I paid a day late. There collections shows up from the...

Read all 1136 reviews
1

They have been unresponsive to all my concerns, Pam in the Grand Junction office is no help to me at all, I get the...

Read all 111 reviews

Apria and Lincare Products and Services

Most reviewed product and services
  • Apria Customer Care (219 reviews)
  • Apria Cpap Machine Rental (94 reviews)
  • Apria Account (53 reviews)
  • Lincare Customer Care (41 reviews)
  • Lincare Shipping Service (10 reviews)
  • Lincare Oxygen Concentrator (6 reviews)