PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Apria and Lincare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Apria
1.5
Lincare
2.0
Apria
Lincare

Apria and Lincare Overview

Total reviews 1230 397
Company responses 0 0
Issues resolved 3 7

Apria and Lincare Consumer Ratings

Rank
233 out of 910 in Medical Supplies and Equipment category
134 out of 910 in Medical Supplies and Equipment category
Customer service
213 in category
159 in category
Product or Service Quality
192 in category
106 in category
Reliability
188 in category
118 in category
Diversity of Products or Services
193 in category
145 in category

Apria and Lincare Rating Details

Customer service
1.2
(497 reviews)
1.5
(229 reviews)
Reviewer's quote

... Good Samaritan in Hospital in Los Angeles had me approved for a Rollator walker because I had no functioning walker and I still do not thanks to the horrible customer service and red tape I had to go through with Apria! Right off the bat, there was problems! It was supposed to be delivered the very same day, and t...

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...This is beyond ridiculously poor customer service and patient care..

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Product or Service Quality
1.6
(341 reviews)
2.1
(191 reviews)
Reviewer's quote

The service is so bad, unreliable, undependable . No words to express in trying to get the right Pap supplies in three months now. , My asthma is much worse...

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After talking with them 5 times and them telling me my product was ready to ship, they never shipped it. I'm tired of talking to them. I've told them not to call me and it doesn't matter..

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Reliability
1.3
(333 reviews)
1.8
(193 reviews)
Reviewer's quote

...I have received very good service, reliability and good customer service over the years. Hopefully they can be more sensitive and dial down the spam..

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No one answered the phone - no answering machine etc. items ordered to repair 02 portable 4 weeks late.

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Diversity of Products or Services
1.9
(302 reviews)
2.2
(138 reviews)
Reviewer's quote

... local office and have a we live in a one-party State audio and transcript of the call and the girl stated even after talking to the manager the reason why my services were denied was because I'm homeless and that since and your guys's past experience with other homeless people you haven't gotten your money back or...

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...from Lincare that services that center said yes. I came home & they brought the oxygen tank which I had to use all day 7 days a week & that horrible machine at night. The problem being that my oxygen level use to drop so low I would be unresponsive that was before the surgery...

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Apria and Lincare Pros and Cons

Pros
  • Drivers polite and knowledgable
  • Individual reps were polite
  • Equipment
  • Oxygen service
  • Non
  • Good products to offer
Cons
  • Customer service
  • Way they do business
  • Unprofessional cust serv
  • Customer service
  • It was a horribly frustrating and irritating experience
  • Extremely negligent

Apria and Lincare Most Positive Reviews

Top rated reviews
5

I have no review or complaints Ive personally never had a problem with Apria Health theyve always been very professional...

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5

it was just very hard to get thru but it is a sign of the times i guess. everything has since been taken care of. i was...

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5

I often get deliveries by different drivers, they are always polite, knowledgable and very helpful. I couldn't be...

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5

Every single time I go into lincare to get my supplies everyone is so knowledgeable and extremely helpful and I get...

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Apria and Lincare Most Critical Reviews

Lowest rated reviews
1

I have been calling for a week about my CPAP machine and have not received any of the call backs I have been promised!!...

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1

I am a Respiratory Therapist from UWMC and deal with discharges on a daily basis for our inpatient population. I've...

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1

When the flood hit in 2013 I lost my home and most of my possessions, including my CPAP machine. My insurance company sa...

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1

No one answered the phone - no answering machine etc. items ordered to repair 02 portable 4 weeks late.

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Apria and Lincare Latest Reviews

Recent published reviews
1

I am on oxygen all the time! My doctor ordered an Inogen portable concentrator so it makes life easier! I drove an hour...

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No votes

I would like to receive my Potential Private Retirement Benefit. Please please please please please!

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1

As I am in the Uk at the moment and didnt have my account number, !ve just spent more than 30 minutes spelling my name t...

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1

I returned a call (received 2/12) Lincare on 2/15. I left a message 2/15, 2/16, 2/19, 2/29, and now today (3/5). Each...

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