PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Apria and Lincare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Apria
Lincare

Apria and Lincare Overview

Total reviews
1155
134
Company responses
0
0
Issues resolved
2
1

Apria and Lincare Consumer Ratings

Rank
144 out of 670 in Health and Beauty category
130 out of 472 in Medical Supplies and Equipment category
Customer service
87 in category
91 in category
Product or Service Quality
73 in category
77 in category
Reliability
74 in category
76 in category
Diversity of Products or Services
83 in category
114 in category

Apria and Lincare Rating Details

Customer service
1.1 (447 reviews)
1.4 (67 reviews)
Reviewer's quote

...Just BS! Customer service very rude. They will argue with you in a heartbeat. DONT USE APRIA !..

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Filed complaint with insurance company regarding medicare billing and customer service complaints..

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Product or Service Quality
1.5 (300 reviews)
1.8 (52 reviews)
Reviewer's quote

So much wrong – where to start? 1) 2) Item shipped to wrong address in the wrong state 3) Returned to ware house – I was never notified 4) Original Service Rep took the address incorrectly (they cannot use a PO Box) 5) Took 3 weeks to finally receive order 6) Items costs roughly $150 on line at...

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...It would seem like they would use some of their profits to provide a higher class of service instead of paying million dollar lawsuits for Medicare fraud..

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Reliability
1.2 (288 reviews)
1.5 (57 reviews)
Reviewer's quote

Wrote a great review comparin my rx 2000 t0 a 5500 hearing aid 5 days later the nano stopped working 20 mhours trying to contact them then they were sendind 1 hearing aid. I do no deal with companys like this! aid

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nLincare called about the supplies. I told them I need them, this was over a month ago. I called the local Lincare. They called them and they told them it was ready and was put out to be picked up a month ago. It had not been picked. This was April 21. Called local 5=15. They were sending it....

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Diversity of Products or Services
1.8 (267 reviews)
1.7 (34 reviews)
Reviewer's quote

Their customer services skill are in kindergarten. I called them today because I had not received an item that is vital for my cpap mask. The lady on the phone was arguing with me that I had received the item in question...

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...from Lincare that services that center said yes. I came home & they brought the oxygen tank which I had to use all day 7 days a week & that horrible machine at night. The problem being that my oxygen level use to drop so low I would be unresponsive that was before the surgery...

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Apria and Lincare Pros and Cons

Pros
  • Drivers polite and knowledgable
  • Individual reps were polite
  • Equipment
  • Oxygen service
  • Good products to offer
  • Deliver
Cons
  • Customer service
  • Way they do business
  • Unprofessional cust serv
  • Customer service
  • It was a horribly frustrating and irritating experience
  • Extremely negligent

Apria and Lincare Most Positive Reviews

Top rated reviews
5

Anyone who has given this co. your credit card # fax them NOW that you do not authorize any charges put on your card...

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5

I had tried for 3 day to contact Lincare locally and all I did was get a answering service. I was given a response that...

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5

I often get deliveries by different drivers, they are always polite, knowledgable and very helpful. I couldn't be...

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5

Very happy with response I received from the agent I worked with

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Apria and Lincare Most Critical Reviews

Lowest rated reviews
1

After buying a chin strap for my CPAP machine, I received several hundred calls over about a year period, (from a...

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1

I have been on O2 at night for several years. I recently had surgery that exacerbated my COPD and I am now using 24 hr...

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1

I have been calling Apria twice a week for five weeks. My recent sleep study resulted in a re-calibration of my CPAP...

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1

Wow, how to pare down four months of horror into a few sentences... All started when BluX decided my prior mail order...

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Apria and Lincare Latest Reviews

Recent published reviews
No votes

I am a long time customer. My Invacare Perfecto V stopped working 3 days ago. I have called repeatedly and got a...

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No votes

Today 21MAY20 a Lincare representative presented me with a Visionaire Airsep device ordered by my doctor. After the Linc...

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1

Wrote a great review comparin my rx 2000 t0 a 5500 hearing aid 5 days later the nano stopped working 20 mhours trying...

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2.8

nLincare called about the supplies. I told them I need them, this was over a month ago. I called the local Lincare....

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Apria and Lincare Products and Services

Most reviewed product and services
  • Apria Customer Care (223 reviews)
  • Apria Cpap Machine Rental (96 reviews)
  • Apria Account (53 reviews)
  • Lincare Customer Care (45 reviews)
  • Lincare Shipping Service (11 reviews)
  • Lincare Oxygen Concentrator (9 reviews)