PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Liberty Healthshare and Apria as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Liberty Healthshare
Apria

Liberty Healthshare and Apria Overview

Total reviews
63
1155
Company responses
0
0
Issues resolved
1
2

Liberty Healthshare and Apria Consumer Ratings

Rank
266 out of 1051 in Insurance category
144 out of 669 in Health and Beauty category
Value for money
191 in category
80 in category
Customer service
193 in category
86 in category
Product or Service Quality
206 in category
74 in category
Diversity of Products or Services
205 in category
84 in category

Liberty Healthshare and Apria Rating Details

Value for money
1.2 (40 reviews)
1.4 (204 reviews)
Reviewer's quote

...We are going to stay with Liberty healthshare, for our doctors visits we pay cash, and negotiate pricing, we also save money for these expenses so that we can wait to be reimbursed. This is not for everyone, but it's been a Blessing to us..

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...In actuality, they owe me money..

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Customer service
1.2 (37 reviews)
1.1 (447 reviews)
Reviewer's quote

...Yesterday I was told the turnaround time for reimbursement is 180 days! The customer service reps cannot help. They have zero answers. She told me the 180 day turnaround time was better than it was past..

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...Just BS! Customer service very rude. They will argue with you in a heartbeat. DONT USE APRIA !..

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Product or Service Quality
1.1 (36 reviews)
1.5 (300 reviews)
Reviewer's quote

...But, they provided a service and should be paid - not held out on a limb for over a year. And, I should not have to deal with this. The ethics of this company are NOT what true Christianity is about, even though they make the claim of being a "Christian" company...

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So much wrong – where to start? 1) 2) Item shipped to wrong address in the wrong state 3) Returned to ware house – I was never notified 4) Original Service Rep took the address incorrectly (they cannot use a PO Box) 5) Took 3 weeks to finally receive order 6) Items costs roughly $150 on line at...

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Diversity of Products or Services
1.3 (36 reviews)
1.8 (267 reviews)
Reviewer's quote

...This is a cheating and froud committed by such type of companies in india to sell their products on low cost but fail to honored their committments..

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Their customer services skill are in kindergarten. I called them today because I had not received an item that is vital for my cpap mask. The lady on the phone was arguing with me that I had received the item in question...

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Liberty Healthshare and Apria Pros and Cons

Pros
  • Apparently affordable
  • Sales pitch
  • Great value for a great concept
  • Drivers polite and knowledgable
  • Individual reps were polite
  • Equipment
Cons
  • Customer service and problem resolution
  • Lies that followed
  • Going through 11 people to get to the one person who could help
  • Customer service
  • Way they do business
  • Unprofessional cust serv

Liberty Healthshare and Apria Most Positive Reviews

Top rated reviews
4.6

Liberty healthshare, sent my husband to CTCA Newnan, GA for Cancer Treatment and supported us all the way... We have...

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5

Anyone who has given this co. your credit card # fax them NOW that you do not authorize any charges put on your card...

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No votes
5

I often get deliveries by different drivers, they are always polite, knowledgable and very helpful. I couldn't be...

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Liberty Healthshare and Apria Most Critical Reviews

Lowest rated reviews
1

Changing jobs and needed "insurance" for part of the time for me and my two daughters. I told them from the beginning th...

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1

After buying a chin strap for my CPAP machine, I received several hundred calls over about a year period, (from a...

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1

Liberty Healthshate is a horrible option for a “health care.” You’ll have to pay for a couple years, everything will be...

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1

I have been calling Apria twice a week for five weeks. My recent sleep study resulted in a re-calibration of my CPAP...

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Liberty Healthshare and Apria Latest Reviews

Recent published reviews
1

So you pay in every month on time and then guess what? They dont reimburse you a DIME! Its ROBBERY in the highest...

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No votes

I am a long time customer. My Invacare Perfecto V stopped working 3 days ago. I have called repeatedly and got a...

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1.5

I have been with LHS for about 2 years and it has been a nightmare. It takes 6 months for them to reprice the bill the...

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1

Wrote a great review comparin my rx 2000 t0 a 5500 hearing aid 5 days later the nano stopped working 20 mhours trying...

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Liberty Healthshare and Apria Products and Services

Most reviewed product and services
  • Liberty Healthshare Health Insurance (22 reviews)
  • Liberty Healthshare Medical Claim (10 reviews)
  • Liberty Healthshare Customer Care (4 reviews)
  • Apria Customer Care (223 reviews)
  • Apria Cpap Machine Rental (96 reviews)
  • Apria Account (53 reviews)