Apria vs Kaiser Permanente

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Apria

Insurance
  • 2 ISSUES RESOLVED
  • 789 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Individual reps were polite 7
  • Drivers polite and knowledgable 6
  • Employees were nice but not helpful 5
  • Fresh lies told by representatives 5
  • Equipment and supplies 5

Customers don't like

  • Customer service40
  • Way they do business28
  • Terrible customer service24
  • Business practice15
  • Total ignorance of cust serv15

Products by Apria

No items

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Kaiser Permanente

Hospitals, Clinics and Medical Centers, Doctors
  • 0 ISSUES RESOLVED
  • 317 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $24.4K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Doctor 5
  • Option i had to suggest was followed 2
  • Fulfilled prescription 1
  • Nurse 1
  • Nice building doctors seemed distant 1

Customers don't like

  • Rising costs and bad service7
  • Customer service5
  • Felt unimportant5
  • No good answers5
  • Wrong advise4

Products by Kaiser Permanente

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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