PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about IHT Insurance Agency Group and Apria as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

IHT Insurance Agency Group
Apria

IHT Insurance Agency Group and Apria Overview

Total reviews
12
1136
Company responses
0
0
Issues resolved
0
2

Apria was first mentioned on PissedConsumer on Feb 20, 2008 and since then this brand received 1136 reviews. It is 1124 reviews more than IHT Insurance Agency Group received since Oct 22, 2012.

IHT Insurance Agency Group and Apria Consumer Ratings

Rank
4 out of 1882 in Insurance category
183 out of 1882 in Insurance category
Customer service
7 in category
198 in category
Diversity of Products or Services
2 in category
105 in category
Reliability
0 in category
111 in category

According to consumer ratings and reviews, IHT Insurance Agency Group ranks 179 points higher in the Insurance category than Apria. People gave IHT Insurance Agency Group 4.8 stars for Customer service criterion in Insurance category and it is 442 points higher than the worst rated brand in this category. At the same time, Apria was rated 1.1 stars for Customer service criterion in this category and it is 251 points higher than the worst rated brand in this category. If we look at Diversity of Products or Services criterion, than we see that IHT Insurance Agency Group has a higher rating than Apria. Regarding Reliability criterion, consumers gave IHT Insurance Agency Group 5 stars and it is 100% greater than other in category. Apria however was rated 1.2 stars and it is 75% greater than other in category.

IHT Insurance Agency Group and Apria Rating Details

Customer service
4.8 (4 reviews)
1.1 (437 reviews)
Reviewer's quote

...While starting as a captive agent provided a good foundation to someone new to the insurance industry, I now feel confident I am providing a good service to my clients. I just wish I would have made the leap sooner!..

PissedConsumer788086

on July 29th Hospice of the Valley ordered a hospital bed at 11 AM. Apria said it would be delivered by 3:15 PM. time came and went, no call, nothing. Dad a Korean War Purple heart Veteran laid on the floor of his office room from 11 AM until 7 PM when that bed finally arrived. This is not good for...

Marian S
Diversity of Products or Services
5 (4 reviews)
1.8 (260 reviews)
Reviewer's quote

I have been with IHT since 2011 and sum up the experience with them in one word....FANTASTIC. After reading some of the complaints, I wonder if they could possibly be talking about another co. They have done nothing but helped me grow to over $4 million in DWP, have never "stolen"...

Luretha

they gave the wrong form to my husband from the beginning so they can deny the financial hardship request. I couldn't reach a managment person from Apria . I left mesg 4 times. I have called for months to solve the issue. no management ever gets back to me. spoke to Judith twice, spoke to Melissa...

Grace F
Reliability
5 (4 reviews)
1.2 (281 reviews)
Reviewer's quote

I have been an agent with the IHT Insurance Agency Group since December 2011. Prior to joining IHT I worked for a captive agent for several years, and in my opinion the grass is greener on this side. IHT has helped me grow my agency in in very short period of time because of the support they...

PissedConsumer787499

My c pap machine was covered by my employer at 100%. They rent it for 13 months then it is owned by the patient. After 11 moths I have a new job and they want to charge me 1100 dollars as a self pay or bill my new insurance for another 13 months for the same machine.This is an integrity issue. Why...

fiona n

IHT Insurance Agency Group and Apria Pros and Cons

Pros
No votes
  • Drivers polite and knowledgable
  • Individual reps were polite
  • Equipment
Cons
No votes
  • Customer service
  • Way they do business
  • Unprofessional cust serv

IHT Insurance Agency Group and Apria Most Positive Reviews

Top rated reviews
5

I have been an agent with the IHT Insurance Agency Group since December 2011. Prior to joining IHT I worked for a capti...

5

Anyone who has given this co. your credit card # fax them NOW that you do not authorize any charges put on your card...

IHT Insurance Agency Group and Apria Most Critical Reviews

Lowest rated reviews
No votes
1

After buying a chin strap for my CPAP machine, I received several hundred calls over about a year period, (from a...

IHT Insurance Agency Group and Apria Latest Reviews

Recent published reviews

After reading some of the more rather negative reviews, i feel compelled to give an honest assesment of my experience...

Read all 12 reviews
1

Hounding for bill payment within the 30 days. Made me so mad, I paid a day late. There collections shows up from the...

Read all 1136 reviews

IHT Insurance Agency Group and Apria Products and Services

Most reviewed product and services
No votes
  • Apria Customer Care (219 reviews)
  • Apria Cpap Machine Rental (94 reviews)
  • Apria Account (53 reviews)