PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about IHT Insurance Agency Group and Apria as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

IHT Insurance Agency Group
Apria

IHT Insurance Agency Group and Apria Overview

Total reviews 12 1168
Company responses 0 0
Issues resolved 0 2

IHT Insurance Agency Group and Apria Consumer Ratings

Rank
5 out of 1077 in Insurance category
151 out of 668 in Health and Beauty category
Customer service
8 in category
93 in category
Reliability
0 in category
82 in category
Diversity of Products or Services
2 in category
93 in category
Discounts and Special Offers
0 in category
95 in category

IHT Insurance Agency Group and Apria Rating Details

Customer service
4.8 (4 reviews)
1.1 (453 reviews)
Reviewer's quote

...While starting as a captive agent provided a good foundation to someone new to the insurance industry, I now feel confident I am providing a good service to my clients. I just wish I would have made the leap sooner!..

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...Exceptionally rude customer service personnel. That couldn't find their *** with both hands and a flashlight. Not to mention that all their products are so over-priced it is ridiculous...

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Reliability
5 (4 reviews)
1.2 (295 reviews)
Reviewer's quote

I have been with IHT since 2011 and sum up the experience with them in one word....FANTASTIC. After reading some of the complaints, I wonder if they could possibly be talking about another co. They have done nothing but helped me grow to over $4 million in DWP, have never "stolen"...

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No proactive support from Norfolk, VA office despite numerous contacts. Patient is in excruciating pain and in need of equipment to assist 24/7 caregivers. There is no triage nor qualified staff directing PCP offices to submit paperwork in other than an unprofessional less than trained response for...

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Diversity of Products or Services
5 (4 reviews)
1.8 (272 reviews)
Reviewer's quote

I have been an agent with the IHT Insurance Agency Group since December 2011. Prior to joining IHT I worked for a captive agent for several years, and in my opinion the grass is greener on this side. IHT has helped me grow my agency in in very short period of time because of the support they...

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Their customer services skill are in kindergarten. I called them today because I had not received an item that is vital for my cpap mask. The lady on the phone was arguing with me that I had received the item in question...

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Discounts and Special Offers
5 (3 reviews)
1.3 (198 reviews)
Reviewer's quote

No items

I'm only allowed headgear every 6 months and the elastic is shot in less than 2 months. Other than that I've enjoyed working with Apria.

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IHT Insurance Agency Group and Apria Pros and Cons

Pros
No votes
  • Drivers polite and knowledgable
  • Individual reps were polite
  • Equipment
Cons
No votes
  • Customer service
  • Way they do business
  • Unprofessional cust serv

IHT Insurance Agency Group and Apria Most Positive Reviews

Top rated reviews
5

I have been an agent with the IHT Insurance Agency Group since December 2011. Prior to joining IHT I worked for a capti...

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5

Anyone who has given this co. your credit card # fax them NOW that you do not authorize any charges put on your card...

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5

I was a captive agent for 3 years prior to jumping on board with IHT in January of 2013. While it is never easy...

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5

I often get deliveries by different drivers, they are always polite, knowledgable and very helpful. I couldn't be...

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IHT Insurance Agency Group and Apria Most Critical Reviews

Lowest rated reviews
No votes
1

After buying a chin strap for my CPAP machine, I received several hundred calls over about a year period, (from a...

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No votes
1

I have been calling Apria twice a week for five weeks. My recent sleep study resulted in a re-calibration of my CPAP...

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IHT Insurance Agency Group and Apria Latest Reviews

Recent published reviews
No votes

After reading some of the more rather negative reviews, i feel compelled to give an honest assesment of my experience...

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1

No proactive support from Norfolk, VA office despite numerous contacts. Patient is in excruciating pain and in need of...

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5

I have been with IHT since 2011 and sum up the experience with them in one word....FANTASTIC. After reading some of...

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3.6

I'm only allowed headgear every 6 months and the elastic is shot in less than 2 months. Other than that I've enjoyed...

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IHT Insurance Agency Group and Apria Products and Services

Most reviewed product and services
No votes
  • Apria Customer Care (223 reviews)
  • Apria Cpap Machine Rental (96 reviews)
  • Apria Account (54 reviews)