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Apria

Insurance
  • 2 ISSUES RESOLVED
  • 1001 TOTAL REVIEWS
  • $330K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.4
Customer service
Website
Staff
  • Drivers polite and knowledgable 8
  • Individual reps were polite 7
  • Equipment 5
  • Driver 4
  • Dissatisfied 4

Customers don't like

  • Customer service66
  • Way they do business15
  • Business practice8
  • Total ignorance of cust serv7
  • Unprofessional cust serv6
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Express Scripts

Pharmacy
Has verified representatives
  • 6 ISSUES RESOLVED
  • 159 COMPANY RESPONSES
  • 443 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.9
Customer service
Website
Staff
  • Trying to save money 3
  • Value for money on accurate prescription 2
  • Price 2
  • Phone representative 2
  • Payments on high cost meds 2

Customers don't like

  • Terrible customer service16
  • Very pooor service5
  • Treated with disrespect5
  • Failure to follow directions5
  • Being hung up on5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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