Apria vs Express Scripts

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Apria

Insurance
  • 2 ISSUES RESOLVED
  • 789 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Staff
  • Individual reps were polite 7
  • Drivers polite and knowledgable 6
  • Employees were nice but not helpful 5
  • Fresh lies told by representatives 5
  • Equipment and supplies 5

Customers don't like

  • Customer service40
  • Way they do business28
  • Terrible customer service24
  • Business practice15
  • Total ignorance of cust serv15

Products by Apria

No items

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Express Scripts

Drug Stores and Drugs
Has verified representatives
  • 3 ISSUES RESOLVED
  • 41 COMPANY RESPONSES
  • 306 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.6
Customer service
Website
Staff
  • Free refills 2
  • Notin 2
  • Payments on high cost meds 2
  • Phone representative 2
  • Price 2

Customers don't like

  • Being lied to10
  • Treated with disrespect9
  • Customer service8
  • Online ordering8
  • No communication with patients8

Products by Express Scripts

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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