Apria vs Encompass Insurance

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Apria

Insurance
  • 2 ISSUES RESOLVED
  • 792 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Staff
Reliability
  • Individual reps were polite 7
  • Drivers polite and knowledgable 6
  • Employees were nice but not helpful 5
  • Fresh lies told by representatives 5
  • Equipment and supplies 5

Customers don't like

  • Customer service40
  • Way they do business28
  • Terrible customer service24
  • Business practice15
  • Total ignorance of cust serv15

Products by Apria

No items

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  • 0 ISSUES RESOLVED
  • 100 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $7.4K AVERAGE LOSS
1.7
Customer service
Billing Practices
Website
Staff
Reliability
  • I am not your client 1
  • Price 1
  • Promptness 1
  • Purchase 1
  • Simplicity 1

Customers don't like

  • Policy changes4
  • Customer service4
  • Handling of claims4
  • Lack of accountability from corporate office3
  • Refunds2

Products by Encompass Insurance

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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