Start a new comparison
Delete

Apria

Insurance
  • 2 ISSUES RESOLVED
  • 902 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Staff
Diversity of Products or Services
  • Drivers polite and knowledgable 7
  • Individual reps were polite 7
  • Employees were nice but not helpful 5
  • Driver 4
  • Equipment 4

Customers don't like

  • Way they do business15
  • Customer service12
  • Business practice8
  • Total ignorance of cust serv7
  • Unprofessional cust serv6
Delete
  • 0 ISSUES RESOLVED
  • 343 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $12K AVERAGE LOSS
1.3
Customer service
Billing Practices
Website
Staff
Diversity of Products or Services
  • Some people at customer service 5
  • Agent 4
  • Agents admit website is a fail 4
  • Customer service reps who genuinely tried to help 4
  • Website access 2

Customers don't like

  • Customer service16
  • Poor billing system12
  • Long hold times4
  • Poor website4
  • Slow pre-authorization3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel