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Apria

Insurance
  • 2 ISSUES RESOLVED
  • 1002 TOTAL REVIEWS
  • $330K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Staff
Reliability
  • Drivers polite and knowledgable 8
  • Individual reps were polite 7
  • Equipment 5
  • Driver 4
  • Dissatisfied 4

Customers don't like

  • Customer service66
  • Way they do business15
  • Business practice8
  • Total ignorance of cust serv7
  • Unprofessional cust serv6
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Cigna

Insurance
  • 0 ISSUES RESOLVED
  • 369 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $19.5K AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Staff
Reliability
  • That they were supportive and helpful 1
  • Some of the people seemed to care a little bit 1
  • Pam 1
  • Diversity of product 1
  • Customer service people are very nice and helpful 1

Customers don't like

  • Terrible customer service15
  • No accountability4
  • Wait wait wait3
  • Do not uphold their obligations3
  • Deceitful business practices3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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