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Apria

Insurance
  • 2 ISSUES RESOLVED
  • 866 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Diversity of Products or Services
Staff
  • Individual reps were polite 7
  • Drivers polite and knowledgable 6
  • Employees were nice but not helpful 5
  • Fresh lies told by representatives 5
  • Equipment and supplies 5

Customers don't like

  • Way they do business15
  • Customer service12
  • Terrible customer service10
  • Business practice8
  • Total ignorance of cust serv7
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Cigna

Insurance
  • 0 ISSUES RESOLVED
  • 322 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $6.6K AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Diversity of Products or Services
Staff
  • Bad 1
  • Benefits 1
  • Customer service people are very nice and helpful 1
  • Diversity of product 1
  • That they were supportive and helpful 1

Customers don't like

  • Terrible customer service4
  • No accountability4
  • Customer service3
  • Wait wait wait3
  • Deceitful business practices3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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