PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Apria and Carecentrix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.





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Apria and Carecentrix Overview

Total reviews
Company responses
Issues resolved

Apria was first mentioned on PissedConsumer on Feb 20, 2008 and since then this brand received 1140 reviews. It is 876 reviews more than Carecentrix received since May 3, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Carecentrix customer support team than with Apria customer service.

Apria and Carecentrix Consumer Ratings

132 out of 990 in Health and Beauty category
52 out of 1482 in Insurance category
Customer service
76 in category
192 in category
Product or Service Quality
65 in category
152 in category
101 in category
227 in category

Apria and Carecentrix Rating Details

Customer service
1.1 (439 reviews)
1.2 (140 reviews)
Reviewer's quote

Terrible customer service! Despite having two visits with my doctor who sent information over to them, they continue to state they cannot fill my order. Do yourself a favor and choose somewhere else. I git fed up and purchased my own supplies...


...This customer service is horrible, but they take your money in a blink of an eye. Be aware of this company the worst ever..

Product or Service Quality
1.5 (296 reviews)
1.3 (97 reviews)
Reviewer's quote

...From the first order when the guy just threw it on my doorstep up to today this companies service continues to get worse. Reordering supplies is difficult. If you use their reorder they send you stuff that the insurance doesn't cover and you're stuck with a bill...


...I only had the product for 7 days and they charged me $500. 00. I wouldn't recommend this company to my worse enemy..

Deborah D
1.5 (290 reviews)
1.3 (92 reviews)
Reviewer's quote

Apria is almost impossible to get hold of! I've spent 35 minutes calling, trying to contact them on their website and finally..

Cheryl S

...The 1st 2 said they would email me the form(they havent) and the last one told me to go to the website to find the form(cant find it). Such runaround. Typical delaying tactics of Big Insurance (Cigna)...

Davil C

Apria and Carecentrix Pros and Cons

  • Drivers polite and knowledgable
  • Individual reps were polite
  • Equipment
  • Machine
  • Pta
  • It was brief
  • Customer service
  • Way they do business
  • Unprofessional cust serv
  • Customer service
  • Price gouging
  • Billing practices

Apria and Carecentrix Most Positive Reviews

Top rated reviews

Anyone who has given this co. your credit card # fax them NOW that you do not authorize any charges put on your card...


When my son was born he had to stay in NICU for 3 weeks. When he finally got to come home the hospital wanted a nurse...

Apria and Carecentrix Most Critical Reviews

Lowest rated reviews

After buying a chin strap for my CPAP machine, I received several hundred calls over about a year period, (from a...


CareCentrix are unscrupulous criminals and should be shut down. CareCentrix referred a bill for CPAP mask and...

Apria and Carecentrix Latest Reviews

Recent published reviews

I've been using a CPAP for over 10 years. The company I used to get my machines and supplies from unfortunately does...

Read all 1140 reviews

We sent back some unordered package we have and ups slip sent by them and the still charging us with this and even put...

Read all 264 reviews

Apria and Carecentrix Products and Services

Most reviewed product and services
  • Apria Customer Care (220 reviews)
  • Apria Cpap Machine Rental (95 reviews)
  • Apria Account (53 reviews)
  • Carecentrix Customer Care (62 reviews)
  • Carecentrix Cpap Machine Rental (19 reviews)
  • Carecentrix Medical Claim (11 reviews)