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Apria

Insurance
  • 2 ISSUES RESOLVED
  • 876 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Staff
Diversity of Products or Services
  • Individual reps were polite 7
  • Drivers polite and knowledgable 6
  • Employees were nice but not helpful 5
  • Driver 4
  • Equipment 4

Customers don't like

  • Way they do business15
  • Customer service12
  • Business practice8
  • Total ignorance of cust serv7
  • Unprofessional cust serv6
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Carecentrix

Insurance
Has verified representatives
  • 1 ISSUES RESOLVED
  • 131 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $5.2K AVERAGE LOSS
1.2
Customer service
Billing Practices
Website
Staff
Diversity of Products or Services
  • Answered the phone 1
  • Caregivers 1
  • It was brief 1
  • Pta 1

Customers don't like

  • Price gouging4
  • Billing practices4
  • Customer service4
  • Debt collection3
  • Way they dont provide options and overbill2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Beverly Whitman
Eaton, Ohio, United States #1341581

I can't really make a comparison.We have Cigna Insurance.

We have to use Carecentrix.We are not going to purchase anymore supplies from Sleep Central/Rotec.

Anonymous
Ottawa, Ontario, Canada #1324906

There's no point comparing CareCentrix and Apria, since CareCentrix is a (terrible) billing company, and Apria is a healthcare provider with a primary focus on sleep respiration systems.

Anonymous

Apria is even worst, my doctor sent them my prescription from October 2015, for cpap and they never filled it, despite the several calls they received on it.