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Apria

Insurance
  • 2 ISSUES RESOLVED
  • 826 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Diversity of Products or Services
Staff
  • Individual reps were polite 7
  • Drivers polite and knowledgable 6
  • Employees were nice but not helpful 5
  • Fresh lies told by representatives 5
  • Equipment and supplies 5

Customers don't like

  • Customer service40
  • Way they do business28
  • Terrible customer service24
  • Business practice16
  • Total ignorance of cust serv15
Delete
  • 0 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $37.3K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Diversity of Products or Services
Staff
  • Prices 2
  • Not one bit 2
  • Card design 1
  • I like the coverage when it worked 1
  • Customer agents 1

Customers don't like

  • Phone waiting time5
  • Being mislead4
  • Misleading policies4
  • Customer service3
  • Customer service reps who constantly just transferred me around3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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